My first review (1 week ago) read: Cancelled at the last minute. When I texted that I would not be working with him, Travis replied, "LOL." Not very professional, right?
Travis then sent this message: My first review was completely factual. I received the following message from them today:
"Hello,
I hope this message finds you well. I hope you found a contractor to meet all of your needs and you have started on your project.
I want to first apologize for being unprofessional, you should know that I have seen the negative impact since your review in terms of driving people to my yelp page and business.
I was hoping that you would find it in your heart to Remove this review so that my business has the opportunity to prosper. And knowing that I took your review to heart and vow to always be professional and courteous to current and potential customers. I wish you best of luck in the future and I hope you have a good day. Thanks"
I am not intentionally trying to "negatively impact" anyone's business, but hope this review is read when choosing a contractor. read more