The Maintenance Crew is Top Notch! Our A/C has been out for 4 days and the temp is +99 Degrees. I called the emergency maintenance number and Jesus brought in a portable A/C unit at 10PM! I immediately went from feeling helpless and unheard, to feeling like my concerns were taken seriously. Jesus is the BEST! Thank You JESUS, for restoring my faith in the community that I have lived in for 3 years! read more

Estefan assisted us with some maintenance requests. He was friendly, efficient and made sure we were happy with the results. Great experience! read more

This is the worst place I have ever lived in. I would give 0 star for this place if I could. People in the leasing office are rude and disrespectful. Ignore emails, phone calls. I don't know why there is an office in this apartment, because they don't do anything, basically you are on your own, they ignore you when you need help or need to fix something. They promise you to do something, but never do it. People in the office will give you wrong information or different information on one thing. This apartment really need to improve their customer service, they need to hire or train some professional people. They were so nice to me before I signed the lease, but once I moved in, everything changed. Garage gate and elevators are always down. My door code didn't work, it took them forever to fix it. My package was stuck in the locker for months. The worst experience is the move out process. I scheduled a Move out inspection, but it was a lie, no one show up. I contacted them multiple times regarding this issue, however, Gabrielle and Joseph who work in the office ignored all my phone calls/Emails. Under California Law, they must perform the inspection if the tenant requires it. (I guess they think they are excluded from the law) So I had to do a walk thru by myself. Remember to take as much as detailed pictures, so they won't scam you later on for the cleaning/damage fee. Well, Good luck if you lives there. read more

Top 5 reasons why this complex gets 1 star: (1) Your car WILL get broken into if you park it outside. Management knows this but keeps this to itself. (2) My bike got stolen out of the bike room, along with about a zillion other bikes that also got stolen. Management also likes to keep this to itself. (3) After 1.5 years of living there, I was 10 days late paying my rent due to the online payment center, and the apartment building SUED me. As in, had me SERVED with court papers in my apartment. Ummm, placing a phone call to ask about rent seems like a good first step in lieu of filing a lawsuit. Not that it's not fun to get served at your home on a Tuesday evening. (4) On move-out, there's a mandatory $125 cleaning fee charge, even if you stay up until 2am the night before move-out to scrub down the countertops and shower. This wouldn't be too bad, except that there's also apparently a $900 fee for carpeting too. (5) It's "dog-friendly," in that if your dogs pay $100/month for rent, they are allowed to stay in your 800-square-foot million dollar apartment. The only catch is that they are not anywhere else in the apartment complex, including the outdoor areas. Kinda steep considering the dogs are rent-paying tenants. read more

Find someplace else. Many seemingly simple things have gone wrong. 1) The refrigerator is much smaller than the apartment we looked at and management tried to keep us from seeing the actual apartment before we movedin 2) I had asked that 2 walls be painted an accent color which they gladly agreed to do but when it came to move in day the work was not done and they offered to do it after i moved in. 3) The wood work in both bathrooms was dirty, they agreed to clean or paint it and nothing was done 4) Still missing a window screen 5) Took 3 visits to cure a water leak in the laundry room and the water on the floor was not cleaned up properly leaving a wet runner on the wood floor. Be careful, the front office will promise you everything and deliver virtually nothing. read more

I lived here for two years and moved out this July. The review should be two pronged. The apartments themselves are great, overpriced (but we got a deal two years back so I'm not complaining) for the locality and the facilities and maintenance deserve a four star review. However, and this is a big one, the reason for the one star is Debbie!! Make sure to have every single conversation (in office or hallway), every single email recorded and stored because she will contradict everything she says and will lie through her teeth to get money out of people. We were about to lose five grand because of Debbie when we moved out and due to certain circumstances and other helpful staff, we were saved. Even other staff there do not like her and feel she is out to bleed money at every point. Once we said we were not renewing our lease, we were treated like dirt by her. She doesn't consider that customers might return here and is a bad name for the entire Prometheus property group. When we spoke about her at our current apartment (also a prometheus property), they spoke about Debbie and how bad she is... that is how bad she is. :O I seriously wonder why the management still keeps her around. Also, all the security deposit would be taken from you despite having a super clean apartment. So don't expect to get anything back at the end of the lease term. Just be thankful if they don't charge you for more. They charge for every single thing and don't know what normal wear and tear is. Worst move out experience ever. I've stayed at other prometheus apartments and feel this is the worst one ever (especially the move out experience) despite having paid more in rent. Apartments and other staff - four stars Debbie - negative stars So total would be one star... For all the reviewers that have put 4 and 5 stars, I see that you are currently living there. When I was living there, it was good. But as is life, everyone has to leave apartments. Its how you get treated through the end that matters. Debbie WILL make your life miserable and wish you had never met her in your life. Then you'll change your review to two or one stars. So go here if you are ready to have your life screwed when you move out. Not worth it for the rent we pay for the entire term... read more

The apartment unit itself was clean and nice, I liked it. But apartment management was a huge mess. The shortage of parking space resides in this apartment and this burden is imposed on residents. The assigned parking lot isn't enough by default, I saw two beds unit still has one spot. Additional parking isn't affordable price, still I wanted to go for it. But the management just let me line in the waiting list and never get back to me.. So people park on the guest lots and they were always full. You should come back home early if you don't want to park where you should walk back home for a distance.. I also doubt the security in this apartment. Unfortunately, a car theft and a gun shot happened in the apartment while I was staying for 7 months. I also personally experienced a theft in the parking garage. My husband forgot to lock the car, so the thief stole all valuables from the car. It was his bad, but we were shocked because his car was in indoor garage. Considering the car theft happened in this garage earlier, we couldn't get off the suspicion that this indoor garage is vulnerable to the external access. Not to mention miscellaneous complaints.. No walking distance restaurants. The elevator near my unit smells always bad, full of pet odor. (I like pets but the management could have cleaned in time.) Also, I personally didn't like the smell after their cleaning as well, stinky acrid smells. Mail packages are so disorganized in the office, it seemed the packages are piled up without order, they browsed one by one to search one. Really, imagine how it was in Black Friday.. I believe there must be some package missing, which I luckily didn't face it tho. The business office runs out of paper in most of time. One day, I told the management about it and the reply was just 'yeah, it's used up'. I think what made me irritating was their irresponsible and unprofessional stance on any management issues. They have resident referral system and my friend who moved in applied a form on behalf of me. Never get heard back. This approached the climax at my move out.. Near the end of agreement term, the apartment business manager, Jazmin, sent an email to check if we want to leave or stay. We replied that email to notice our leave, but she didn't check and charged us the penalty fees. After we called her, she refunded it but I should say she doesn't check emails. The experience that I gone thr with her which was horrible after the move out demonstrates it. She sent us email for move-out statement after about a couple of weeks. In short, we had to pay more, the deposit couldn't cover the remaining maintenance fees (Btw, I don't know why the fees for last two months were doubled..) and additional painting fee that was charged on us. We weren't informed any defects at the move out inspection, so I replied the email that we don't agree with the painting fee. No reply for a week, so called her. She said they paint unit every 3 years, but they had to paint it earlier because we moved out after 7 months, so the painting fee for 29 months were charged on us. I didn't see or hear any sentence related to it on the apartment agreement. I tried to present unfairness to resolve it but it didn't work.. I might not be so smooth and clear on my speaking as a foreigner. Anyhow, what I heard back was 'you are open to take any legal action if you have second opinion' or 'talk to our attorney'. I actually.. contacted a mediator but no wonder she refused it. It's long story anyway, several times of emails and calls back and forth, also visit.. And each time she never replied me. Funny thing is she emailed me when she had sth to say.. At last, she sent me the photos where they checked on the wall after we moved out.. Some mild smudges on the wall. I am still cynical about the 3 year routine charge system which wasn't mentioned on the agreement. But, it must be the better if they pointed out at the moveout inspection with us, or at least, if she sincerely tried to help us to understand the charge with these photos rather than stimulating me to go on that 'legal action'. Why did she only mention a routine thing which made me confusing at the beginning and didn't open the inspection details on their hands? We've (she also must be) been so bothered for this mess for a long time.. One of the reasons could be my miscommunication, but I wasn't the only one having this move out nightmare(I heard from my neighbor) and I blame their unorganized and irresponsible work the most..! read more

So, this place has gone downhill. Constant police presence due to some fight or drunken individual outside. People constantly park in your parking space and when you tell the Elements personnel about it, they tell you they can't do anything unless it's been there for 24 hours. In the meantime, I have no place to park my vehicle. No one cleans up after their pets. Stepping outside is like a never ending game of dodge the dog The list just goes on: 1. Loud neighbors 2. Cigarette butts in the hallways 3. Beer cans/bottles in the hallways 4. Stolen packages from your door 5. The gate for the parking garage NEVER works so ANYONE has access. 6. VOMIT and spit in the hallways 7. Urine and feces in the elevators I used to love this place. I WANTED to love this place. Too bad it has fallen this far. Do yourself a favor and invest in a condo or house or something. This place isn't worth your money. read more

Elements is so quiet and peaceful. I love the fountain and the trees and landscaping. Veronica has been great to us and we love taking our kids to the pool. We will be here a long time! read more

We have lived here since it has opened it has steadily declined in that time. The cleanliness is questionable as they can't keep a maintenance guy here for long. And they just notified us that they are changing management companies... I didn't realize that was an option. Well let's hope the new company does a better job or we will be moving out. read more

My husband and I have absolutely loved living here. We moved here when we were seven months pregnant with our son and from the very beginning the staff has been extremely accommodating to us. I am so baffled by the bad reviews but I guess everyone has their own experience to share. And this has been mine: I have not once seen a homeless person wandering around the apartments and I take my baby on walks daily at different hours of the day. You have to have a special key to get in the apartment complex and in the offered amenities rooms like the gym, certain elevators, the pool, and the recreation room. Other reviews have claimed to see homeless people in these spaces and it confuses me because someone would have had to let them in. Just saying. There has been an issue with one of the gates and yes it can be irritating (I suppose) but the staff has been on top of communicating with us when it will be fixed, when the parts are coming, and what's happening with it. They're wonderful at communicating. Especially since after reading some of the reviews I'm sure not all of the residents are easy to deal with, but every time I've been to the office or spoken with any of the staff members on the phone they're always polite and give me wonderful solutions to any of the problems we've had. Maintenance team is wonderful. I've had them replace lightbulbs, fix the toilet, washer, and sink. They're awesome and super prompt. Complaints about the carpets in the hall being dirty or the elevators being dirty is ridiculous. The maintenance people work super hard to make elements AND mosaic nice places to live. I talked to one of the young men about how he always keeps the elevator so clean and he said how hard it is because residents SPIT in the elevator. And let their dogs pee and poop everywhere. And leave trash. So maybe the reviewers who complain about it being dirty need to talk to their fellow residents as well :) !! It would also be nice if the complex could implement some kind of rule about not leaving patios all junky - but I'm not sure if they can do that. It's just a bummer to have such a beautiful property and then have some people leave junk and boxes and mattresses out on their patio for the world to see. It's a non smoking community which is great however i have seen other residents vape which I don't really like but I guess it's better then cigarette smoke. My only complaint is that there is a motorcycle club that is so loud on the weekends there's no chance of sleeping in BUT that is not the apartments fault that's just the location. Other then that it's walking distance to downtown willow glen, certain apartments (like ours) have a beautiful view of the city. The pool is always clean and so is the gym. And this is a very family friendly community. The people who rated this as not so family friendly as far as I can tell don't have families? So I'm not sure how their input is valid! But I love walking around with my baby and he loves being on the grass and looking at all the trees. We moved from Los Angeles and you cannot get a nice, well landscaped complex like this for this price; no way. We absolutely love living here! If you are considering moving here, I recommend picking a top floor apartment if ones available :) (and take the negative reviews with a grain of salt it seems like some people are a little butthurt over something or other..) read more

So after two years we have moved from ELEMENTS, almost like moving away from family. As we have relocated out of state it was time to say goodbye. We have seen ELEMENTS grow from a new complex trying to find its way to a very customer oriented and warm place. I cannot say enough about the excellent staff currently there led by Debbie Cain, who understands what customer service means. She is constantly going above and beyond and will never disappoint. Genesia is a welcome addition and always seems to have a smile while she takes care of any problem you throw at her. Eddie, Terry and the entire maintenance staff take care of the property like its their own. I have never asked for something to be taken care of where it wasn't done in a timely fashion or completed without hesitation. Even after two and a half years coming home to ELEMENTS was like returning to a great resort with all the amenities you would expect. The pool area is beautiful and welcoming, fitness facility is top notch and lounge and theatre beyond expectations for this price range. Move there now if you are living in any other apartment complex in San Jose- not the cheapest but by far the best! read more

I have lived here for 6 months and LOVE it! The grounds and property are nice and well-kept. Veronica and Jessica in the leasing office are so friendly. Many of the units have been remodeled with new carpet, flooring and updated finishings in bathroom and kitchen. Maintenance requests are always responded to quickly and promptly, it's really wonderful. The gym, heated pool and hot tub on site are amazing and great to have for before or after work! Also, it is super quiet. Many members of the community are families or older young professionals! Units are fairly quiet too. Lastly, located close to everything, super easy to access major highways, public transit, downtown San Jose! read more

To whom it may concern I recently had to relocate during the construction of my home, I found it quite difficult to find a suitable place for my needs in a home and the flexibility in the lease turns that I required. After looking at the Elements apartments add online I set up a appointment to view the available units with Hieu. Upon my arrival she was readily available to discuss my needs and show me my options in a new apartment. During the tour she was extremely informative of the features and usability of the complex and surrounding areas nearby. It took me several views of each apartment to finally make my mind up... in which Hieu was so patient. The approval and contract organization was outstanding; I was in and out and on my way. I would recommend the complex to anyone and happy to have such a competent professional staff managing the building. Thanks Hieu Louis Ryan Chetaud read more

We've lived at Elements for two years. We really had no complaints because the staff is great, maintenance is quick to repair and the amenities were very convenient. We are sad to leave (needed something closer to our jobs/looking to buy a house) because we've had a great stay. We always felt very safe and happy. Food trucks were always a fun perk too! Recently, we received an email from the new property manager, Jei, to introduce himself to us and then he did a breakfast to go event as a thank you to the residents. Shout out to Joe (he originally leased to us), Jei and the service supervisor, Jesus for going above and beyond! We will miss Elements. I would recommend the property to anyone. read more

Maybe other unit is good in this apartment. My unit is noisy to the degree I have to shout when I speak to someone or on the phone. When I checked out the apartment I was told there is a construction going on (A school) but it will be done by Sept. Well it is still going on and it starts at 6 AM in the morning. The unit is also very hot due to the lack of air circulation. (Due to the noise I can't open the window). I did ask for maintenance and repair but for whatever the reason my dish washer never worked properly. I was told it is NOT a home dishwasher and therefore I should lower my expectation. Oh well for a dishwasher that add stain to my dish and not remove any is hard to lower any expectation at all. read more

So I have lived here for over three years now. Here is the rundown PROS - HUGE apartments for a reasonable $ -parking spaces are available to purchase (most of the time) -fairly nice finishes -maintenance team is amazing, if you need something fixed they come in quickly CONS -lots of homeless people who like to argue and yell outside the building at midnight -had a $1200 package stolen because it was left at my doorstep. Joy. -everything is constantly broken. & I really do mean constantly. Garage doors, elevators, etc. -people dont pick up after themselves, you should see the trash rooms, hallways are a mess, everything is just getting a little too dirty for me. -vta is nearby which means a lot of excess noise & people Overall, this was a good place to live, I am just ready to go somewhere more new and fresh, I know I will be sacrificing square footage but its worth it to me at this point read more

I lived at Elements for 2 years. I ended up moving because I switched jobs, and moved to the city. I really loved it, and would have stayed another year if it wasn't for the 90+ minute commute each way to work. It's important to understand what you are getting at Elements. Its a very nice apartments complex, with great amenities and good location. But its not a great walking score location. Except for willow glen you will take your car everywhere (and even that walk goes under the freeway and is a bit ugly for the first 5 minutes). The surrounding area is not very nice, and though I never felt unsafe around the building (inside and outside), I heard others that did. So why 5 stars. Because of everything else. Its right near the VTA, 280 and 87, yet the interior facing units are quiet. Service was great if I ever needed something. The whole leasing office was good, but Debbie was awesome on many occasions. I lived on the side far from the pool, and it was almost always quiet. Yes, once in a blue moon someone will have friends over and make some noise on Friday night, but that was pretty rare, and the leasing office would address these things. I slept with my windows open 9 months a year. The Gym (open 24 hrs), Pool and other public areas are always tidy and looking good. Oh, and it's pet friendly. That's a plus. Don't think so, your problem (and you may not like it). While the prices are high, compared to other buildings that offer the same type of amenities, it's really a steal. (I know, I checked about 30 places before choosing elements). If I ever move back to the area it will the first place I check for an apartment. read more

I love elements..the location of my apartment in the building and the location of this building works perfect for me. But I have to mention that apart from that, leasing office people, the Maintainence.. everyone is super friendly and takes care of its residents and makes sure we dont have a problem at any time.. great amenities love it all! read more

I love animals but this place has put the barking and animal poop before The human well being. The floor plan and upgrades are nice and above average apartment living but the dog barking is Annoying. read more

My wife and I moved to California about 2 years ago and when we arrived we went on a hunt for a great apartment. We must have looked at over 40 places - most of them new and updated, or in fantastic locations. We chose Elements becuase it had both at pretty reasonable prices (reasonable for Cali). The apartments, finishes, and amenities are unbeatable. Also, if you're looking for something semi walkable - this place wont let you down. Willow Glen is about 0.7 miles, downtown San Jose is about 1.5 miles, and The Almeda is about 1.3 miles. All in walking distance IMO. An added bonus for me was that the 24 hour fitness is 2 blocks away! Even though the gym at the Elements is pretty good, it doesnt have everything. The managment there was very nice (Cindy is excellent) and the staff was also great. my favorite part was the movie room, though it didnt seem to get used very often. Frankly, this place was terrific... HOWEVER, there were a few things we didn't like. First, the people with pets were constantly letting them use the bathroom in the court yard area and outside around the building on the widewalks. And people there seem to have the yappiest little dogs. Noise was a bit of a problem (I think the family above us had kids and a dog) - but that's normal of any communial living. My biggest gripe was the move out day. We were given a check list of things to clean and do before we checked out to avoid charges. So we spent an entire Saturday cleaning out unit for the next tennants. Let me be veerryyy clear here... we are extremely clean people. The unit was in virtualy perfect condition. We even patched all the holes from nails and used the office supplied touch up paint (we used THEIR paint!) We cleaned every window, the tubs, behind the fridge and the oven.... everything! Then came the inspection day. The guy who walked through the unit with us looked at a streak on the mirror and one of the SMALL touch up paint marks on the wall and said that those were the kinds of things that there were looking for. He said that they would need to paint "half" the unit because the touch up paint didnt have the same texture as the original paint and becuase they would have to hire someone to come in and clean everything over again if they saw any streaks on the mirrors etc. I can't tell you how irrate I was. I've lived in probably 6 apartments in 3 states and I've never been charged a cleaning fee or a paint touch up fee. Apparantly this is common for california. However, knowing that they were picky, we did an extra incredible job here. We talked to the manager and told her that it was absured to be charged to paint half the unit when the texture was only different in a few very small spots. This goes double for hiring a professional cleaning crew to clean up streaks and some latent dust. In all.. these charges came out to be something like ~$350 out of our deposit. What a racket. Anywho.. this could have been mitigated as a negative if they had just said "don't spend your valuable time cleaning or fixing this place because we're going to charge you for it no matter what you do". Oh, there were other negatives too.. like cars getting broken into (ours included) and bikes getting stolen. These were pretty common occurances. Can't really fault the apartments though, they're just a nice location in the middle of San Jose so they become a target. in summary... great apartments with a great location (minus crime). Just dont waste your time cleaning and keep your cars locked. 4 stars over all! read more

There is no safty in this community at all, our 300$ new bike stolen less than a week in the locked up bike room !!!our 400$ tent stolen in our parking space!! Our stuff stolen from our van in our parking !!! people keep jumping over the community fence all the time and 3 times they jumped over in our patio and were trying to steal our stuff, even after we reported to the manager , which they didn't do anything about it!!! And we have still the same problems! read more

I recently moved into the apartment complex and couldn't be happier with the staff and the facilities. The folks in the front office (I deal mainly with Veronica and Jessica) have been nothing but helpful with any issues or questions I might have. The complex is very secure. This was important to me because I have kids. This place is also dog friendly!! If you're looking for some place secure, clean, AND dog friendly this is the place for you!! read more

Save your money! My husband and I lived there in 2011 and 2012. Yes, the office staff is going to do anything to get you as a renter but than things change. Our apartment was on 4th floor ,Race str side which has a nice view on the mountains but oh boy! It is a MAJOR TRUCK ROUT and it starts at 3 am , it is so loud you wont sleep ! There is a MAJOR RECYCLING and FACTORY around the corner! The area and not the best and apartments have such a tiny closets its not enough for one person.You wont have any privacy and you get constantly some letters at your door! Always something going on and they must be in your apartment all the time for some alarm check or whatever.... Its FULL of dogs and YES they bark day and night.... YES, I was also harassed to give them records of my cats vaccinations.I was never asked for it upon move in and than I got email after email! Than after telling them contact the hospital in Fremont where it was done they said its all good because the law changed after we moved in ... When I was promised sound proof curtains by Cindy manager she told me if she will do it and it will be BREAKING the law! I explained calmly that I work in high end environment ans there is always we can do something to satisfy a client to what she relied that whatever PHONY thing we do that she knows real estate law and she wont break it by giving me curtains ( that we were promised before we moved in) We were late about 7-8 days with rent due to serious medical reason and being out of the city.We were served court papers and they did take all the deposit to pay for the fees! Forget about it:(((( They dont have feelings and no understanding ,it pure business and rip off ! There are plenty cheaper bigger and better apartments and a peaceful place you can call home. Good luck! read more

Sick management. No proper response in time. Keeps delaying things. Appears to be like they dnt care once we move in.

Very nice place to live, great modern building with gated underground parking lot that is well lit, 24 hour on site security, nice pool area, public BBQ grill, and alarms in every apartment. However, please do not move in here because I don't want my rent going up! read more

Main parking gate is damaged, not closing properly, management knows about this and have not fix it, there is no reason not to fix it unless there is a part they need that is not a stock one, or they don't want to pay for the repair. read more

I recently moved to Elements and my experience so far has been positive. PROS: - The staff is very friendly and accommodating, and communication with them is easy. - Amazing location. I hop on the VTA and am at work downtown SJ in 5 minutes. Also, Safeway is a 10 minute walk. - The apartment layout (2 bedroom) is one of the best for large complexes in SJ. Whoever designed these should win a prize. Every square foot in the apartment was used for something. Living room/dining space is very nice, kitchen is very nice (with a pantry), bedrooms are very nice. Lots of storage space here and there (linen closet in the master bedroom, storage closets in bathrooms). - We had some maintenance problems in the first few days and they were quickly addressed - Although some appliances and other items are old, the apartment was very clean and pretty much freshly painted when we moved in. - The building is clean and well-maintained. I know there are some complaints in other reviews about the trash room, but I have no complaints myself. Trash rooms tend to be dirty (duh), and at Elements I'd say they are actually cleaner than I'd expect. CONS: - Our apartment faces Parkmoor avenue and it is very noisy, all day long. The double-pane windows seem to be an old model that does not block very much noise. If noise bothers you, make sure to get an apartment that does not face a street. - In the first 10 days of us living here, we saw police cars (and lots of them) coming in across the street 2 days in a row. It must have been something serious, because police cars were flying in both times. - The dishwasher is pretty bad and very noisy. Old model. Elements is 7 years old, so expect wear and tear in the appliances and/or things like sinks, toilets etc. - Hot water takes a while to kick in. Since the water heating is central to the entire complex, it takes about 3-4 minutes for the water to heat up in the shower. - The shower heads are really bad. It's like taking a shower with a spray bottle. read more

Really high quality of living. This place is awesome; the only thing I would say was unexpected is how quiet the complex is. I got a noise complaint just by moving stuff around the apartment near midnight (the day I moved in, in fact). Also the gym is a lot smaller than I expected, but you can check it out for yourself to see if it fits your needs. read more

when we moved in the place was spotless. This place is a dump now. everything is always dirty and stinks. Dang stupid tenants are always talking on their phones in the court yard late at night (2-3AM). It echoes enough to make it hard to sleep. Elevators and garage gates are broken often if not almost always. For the price this place is not worth it read more

Maintenance support is great! very responsive and helpful! Grounds are clean and staff is friendly. I have stayed here almost 2 years and have enjoyed it. read more

After living here for 1 1/2 years I had to move to CO to explore job opportunities. I loved my apartment and the neighbors were great! The leasing office is a very welcoming experience. You are HOME at Elements. The proximity to Willow Glen is a plus. If I ever move back to San Jose, I will try to come back to Elements! read more

I have lived in well over a dozen apartment complexes in many cities in both the midwest and the west coast, and Elements has by far the best management team I've ever seen. I have lived here for 3 months so far, and have had terrific response to every question, quick resolution of every problem and service above and beyond - one of the business office folks even came up to help me lift a new piece of furniture so I could get the packing materials out from underneath. And Juan and his team provide excellent service - I know any work order that gets opened will be addressed as quickly as possible and completely resolved. This complex is safe, quiet, clean, friendly and has all the amenities one could want. I would strongly recommend Elements to anyone looking for a secure, luxurious place to live. read more

The apartment with its 30 feet ceilings was very enticing. However just after a week we got turned off. Apart from the noise (VTA rail station), there is dog grooming facility with the animals waking us up as early as 4:30 AM. The barking is so incessant that it seems like a chore to think about coming home. We have had to go to work at nights in order to attend conference calls with other countries. Like the other yelpers have mentioned there is construction noise. An auto repair store fills in with its sound generation. We are leaving in 2 weeks time. Shall not be missing this place. read more

People who work here are super helpful and nice. Maintenance staff is super quick to address your issues. We had George fix a couple of things and he is respectful, professional and efficient. The complex itself is clean and nice. The apartments overall is pretty quiet and on the newer side. The location is nice too. It's right across from hapa brewing company, close from downtown willow glen, close to freeways. My only complaint is parking for guess is really tough on weekends and weekdays after 5pm. read more

I toured Elements apartments recently and the staff was so friendly and accommodating. The atmosphere is so refreshing. This is my top consideration for my next place to live for sure! Very pleased they have a pool and weight room. Between all of the added benefits and amazing staff who made sure all my questions were answered and took the time to show me all the details of living here ...I would highly recommend this place. read more

NOTE: I want to let everyone know. They cannot charge you for carpet cleaning or a carpet fee. That is against the law in the state of CA. You are allowed normal wear and tear according to the law. Crime is bad and all the real reviews are being filtered out. 1 car stolen 1 car broken into 4 bikes stolen from bike room 2 Plasma's stolen from media room Poor Security Need I say more. read more

This is a very convenient place to live. The light rail not even a walk away making it super easy to get around.

I like the place. Clean. Well run - staff is friendly. Modern and layouts are good. I bet this is one of the better if not the best place to live in 5mil radius. read more

Me and my husband have been living in this apartment for 3 months now.its a good spacious 900 sq feet apartment (although the rent is too high). I never had security issues infact i feel safe compared to other apartments.. Amenities are great and well managed. Staff is pretty good. No parking problems (i dont know why people kept complaing about it in earlier reviews). Good and well mannered neighbors. Debbie is really great and welcoming. Lot of events keep u busy. I love the meditation session. Although i had problem with my dryer which they kind of tried solving it but dint help us much, we did it ourselves. vta station is just next to this apartment which is a big plus. Very quite and relaxing place. Infact all our guest loved this apartment (Maybe they want to shift in in near future). read more