The Dr. was ok, although, I didn't understand having to wear a mask when entire staff was not wearing one. That didn't make sense to me. Very awkward communication - like what we were doing next was confusing. After my daughter had her eyes checked, we were walked out front. No direction on what we were going to do next. A woman walked out and introduced herself - said it's time to pick out glasses. So, I told me daughter, let's take a look. I was abruptly stopped in my tracks, and informed that NO...we do not look at glasses ourselves, she does. She picks them out and then we look at what she has picked. Was not asked about budget, etc. If my daughter was not with me, I would have lost it...but, I stopped talking and sat down. It was beyond unprofessional and made me feel so uncomfortable. I've never been talked to like that, in that condescending way. My husband was in the day before and failed to mention how weird his experience was. Had I known, I wouldn't have went in. read more

I would recommend to a close friend or family member. Absolutely the best place to get your eyes checked in the South Bay. The staff and doctors genuinely care deeply, they are looking out for your eye health, and they're super friendly!! I feel supported and like all of my questions are always thoroughly answered when I go there. Insurance is always a breeze (because they just know exactly what they're doing!). I have been coming here for 4+ years and it's always been consistently good. read more

I miss Dr Capist! The new dr is good. Do not buy the CoCo Dong frames. They're flimsy. My pair won't stay on, slip off so they're useless. They also were defective. The edge of the frame caused a run on a pillowcase. Very pretty frames but that's all...for what they are, they're way overpriced. They offered to help resolve this but I'm not sure how. The staff is very nice..think this line wasn't a good choice as far as high end frames go. read more

I've been going here for about 6 years based on a referral from a coworker. Both doctors are fantastic, and the front office has always been friendly and accommodating. Also I had laser surgery about 2 years ago, and they took care of all the post op visits. I would highly recommend; they serve the Southbay right! read more

I highly recommend Dr. Cat Jang. (She is the principal optometrist at this location.) My husband had an eye "emergency" and she was very generous to see him right away even when she was so busy. She was thorough in her examination and her knowledge is tremendous. She genuinely cares about her patients. Every COVID -19 precaution was taken during the visit. I referred my sister as well and she was very happy with her. read more

I highly recommend this place. The staff are very friendly. As soon as I walked in for my first appointment, they checked my temperature (as per COVID-19 precautions), asked to wash my hands, then checked me in. Dr. Jang was very nice, very knowledgeable and professional. She explained all the details of my eye exam. My overall first experience was great! read more

We had a bad experience with Dr. Kapust. My daughter went for a consultation last month and he said he would get back to us regarding the medication after our appointment. We had to call several times to follow up and at the end he didn't give the right diagnosi, the medication did not work at all and we had to see another doctor after being charging for 2 consultations! Very unprofessional! read more

Dr Kapust is always kind and welcoming. Even when we come in and don't have an appointment. He always asks how our children are!! They take their time when helping my son pick out new frames! Also they work well and are informative with our insurance! Thank you! read more

Love this place! Incredibly kind, fast, thorough- everything I want from an optometrist. I know there are a lot of options in this field, but if you want that extra special touch and service definitely check this place out read more

I've had glasses since I was two and surgery on both eyes when I was 5 (and I'm now 28) so suffice to say I've had a lot of experience with different eye doctors. This was the worst experience I've ever had, start to finish. I found Dr. Kapust after moving to Hermosa Beach because the office is really close to where I live. That was my first mistake - picking a doctor based on convenience alone. I paid for it. First of all, the receptionist is incredibly rude. She acts like you're ruining her day by being there. I'm not going to waste my time by going into the details of my interactions with her, but as you'll see in a minute, I was here MANY times over several weeks and she was a gigantic b-word every single time, so it wasn't just one bad day. Dr. Kapust has literally no idea what is going on. First he attempted to turn my eyelids inside out, saying, this is necessary for me to see if there's any damage. OK bud, I'm not here because I'm in pain, I'm here for a routine exam to update my contacts prescription. Not a single doctor EVER has ever attempted to turn my eyelids inside out. He said, "Well I can't make you let me." I was like, you're right. Moving on. He asked me how my contacts were working out for me. I said they were fine but I just need an updated prescription. He said, well if they're fine then let's just not mess with it. What? Your prescription changes every year, however slightly.... I have NEVER had an eye doctor decline to update my prescription for me. But I was like, k whatever. So he orders the exact same contacts with the exact same prescription for me. I come back a week later to pick them up, fine. I use the new contacts the next day. While at work, I notice something isn't right. I have to get really close to my computer screen to see words.... something that has never happened to me before. I think, maybe I'm just tired. On the couch that night, I turn on the TV. I can't see the menu. What the hell is going on?? The next day I call back. They tell me to come in again and get checked. I leave work early and go in for another exam. He can't figure it out. Tells me to see if anything changes. A week goes by and I'm still struggling to see. I'm starting to freak out... what is happening?! I call him again - he can't figure it out. I call back again - I read my prescription to him - he realizes that he entered the prescription wrong into the computer. WOW. So now I've left work early multiple times, haven't been able to see, and have spent several hundred dollars on contacts that are the wrong prescription. Never even got an apology. Do yourself a favor and go literally anywhere else. read more

I was a patient of Dr. Kapust and really liked him & his staff until I had some eye & contact lens complications and had to see an ophthalmologist. His normally very friendly demeanor changed dramatically when I told him about the appt. with an M.D., and requested a copy my records. He didn't want to give them to me (although legally the patient's records are the patient's property). He grilled me about where I got the referral for the M.D., and told me that he was now going to charge me retroactively for previous contact lens follow-up appts. that he earlier said were no charge (!). His staff was also unkind to me about this. Another BIG problem - he got my eyeglass prescription wrong and I walked around for 2 months getting headaches until the M.D. tested me and fixed the prescription (and diagnosed and corrected the other problems as well). Would not recommend Dr. Kapust. read more

I was very impressed with Dr. Kapust and all of his staff. Everyone was so friendly that I felt welcomed immediately. I wear glasses and contacts. Dr. Kapust check my glasses even though I bought them through costco and made sure they were the correct prescription. He explained everything to me and took his time even though the office was busy. And on top of everything my new contacts came in the next day! Usually it takes weeks make me wonder why all the other offices takes so long. read more

Wanted to switch optometrists and tried Dr. Kapust, based on some pretty nice reviews here on Yelp. I was able to make an appointment for the next day, which was really convenient. They emailed me all the forms to fill out, so i could do them at home, instead of sitting around a waiting room. Small detail, but nice. Once there, I found Dr. Kapust and his staff really friendly and helpful. They have a nice, casual atmosphere that puts you at ease. I'm pretty bad about going to any doctor regularly and I have some really bad eyecare habits - wearing my lenses too long, too often, not changing them when i should, etc. And the doctor was really good about pointing out my mistakes, while not making me feel stupid. He was great about educating me about the do's and don'ts. Throughout the very thorough exam, he made sure to explain everything - not just what he was doing, but the science behind it. And reassured me that despite my bad habits, my eyes were quite healthy! He uses all the latest equipment. Instead of the old projected eyechart seen through a mirror on the wall, he has an Apple monitor on the wall and clicks through the various charts on that. It somehow feels more accurate... They also have this great thing where they take a photo of the inside of your eyes. And then you can see where any issues lie, or if you're pretty healthy, eye-wise. Pretty rad. But the thing that impressed me was that it's a service that insurance won't cover and he makes sure to let you know that upfront, and you can decide whether you want it or not. All in all, a really good experience. Which makes me more likely to return as often as i'm supposed to. read more

I've been going to Dr. Kapust for over 6 years now since living I was living in the South Bay. I recently moved about 40 miles away, but gladly make the drive once a year. Dr. Kapust is very knowledgable, friendly & fairly priced. Would recommend him to any one looking for a new eye doctor! read more

My husband and I were looking for a new optometrist. We noticed Dr. Kapust had great reviews on yelp and it was a huge success! The receptionists were great. Dr. Kapust is really nice and thoroughly explains all the tests he performs. The location is perfect (vons/cvs shopping center in HB). I would definitely recommend him if you are looking for a reliable, friendly doctor. read more

I started seeing Dr. Kapust in... 2001? 2004? I forget. Anyway, I'd just moved to the South Bay and had made a list of optometrists in the area and was driving around scoping them out (what is it with doctors' offices in California being kinda decrepit-looking?) and besides his office being in order, I was intrigued by the idea of ortho-k (which I'd never heard of at the time). Fast-forward to 2015 and I'm living in Arizona and making the trip to LA to keep seeing him. Also, loving ortho-k, for what it's worth. Anyway, I appreciate the thoroughness of Dr. Kapust's care, especially his regard for maintaining a solid history so we can detect anything that goes wrong. read more

I have been using Dr. Kapust's office for my optometry needs over 10 years and they have taken great care of me. I want to especially thank Evelyn because she always handles my prescriptions, makes adjustments and goes out of her way to make sure I am 100% satisfied. I definitely recommend giving them a try if you are looking for a great optometry office. read more

Our 4th year with the family. Dr. Kapust and his staff has helped us with some eye exercises, which hep my son tremendously, going from glasses to contact to both, and the regular eye care. All of us are very satisfied read more

Dr. Kapust is fantastic! I have been going to him for over 10 years now. I have moved an hour and half away but have never changed physicians. He and his staff are the best read more

1. Bob and his staff are kind and welcoming. They are polite and have a good sense of humor. 2. I have never had such a thorough eye exam. I feel my prescription is 100% more effective now. 3. The technology his office has is incredible. From the eye scanner, to the computer screen protective films on my glasses. 4. Cute and affordable frames. I am going to suggest Bob to everyone I know! read more

Like other reviews on here you will find the front desk service to be exactly as others have said - receptionist is always huffing when helping you, acts put out if you need anything like your freaking prescription and gets pissy if you don't purchase glasses there - very misleading by all of the high end ads for frames in their storefront and they don't have them - ever - save yourself a trip and find another place that doesn't hassle you at the beginning - time for a new front desk person read more

Dr. Kapust is a fantastic doctor who truly cares about your eyes. I've been to many eye doctors, both small shops and places like LensCrafters, and no one else took the interest he has in getting my prescription right and making sure my eyes are healthy. He's very open and candid in explaining any tests, eye health and all the options. I'm someone who likes to understand the process - so this is very important to me. I definitely recommend him to anyone. read more

Amazing office. My first time there as I am out of state here visiting for a year. Very professional. Loved the Dr. she took time to explain my vision. Extremely sanitized and only one person in the lobby at time. I will be going back! Nice selection of frames as well read more

Had an almost identical experience to Beach G. After an initial eye exam, which was fine, I was given the wrong prescription. When I told Dr. Kapust, he was clearly annoyed, as if I was to blame. "What's happening?" he said. I responded that I couldn't see with the glasses. He looked at them, realized the mistake, uttered, "Uh, I don't know what's happening," left them at the front desk and headed back to his exam room. He could not answer my question about when I would receive the new pair. When they arrived again weeks later, again it was the wrong prescription! I finally gave up and went to another eye doctor who was, to say the least, shocked by the glasses that I'd been prescribed. Something's up. Beach G is correct that there are many open appointments. There are simply too many good optometrists in the area to waste your time here. read more

I have been seeing Dr. Kapust regularly for the past 20 years I've lived in the South Bay. He always does thorough exams and does way more than just check your sight. All of my kids have gone to him and most recently he helped my 10-year-old son explore the option of getting contact lenses. He was patient, supportive and really made the process easy and my son feel comfortable. I would highly recommend him for all your visual needs. I've also ordered many glasses over the years and his office staff is great about researching insurance coverage and options. read more

WOW. Just moved back to Hermosa. Bad experience with Dr. Kapust. He tried hard to sell me unnecessary extras. He told me I had a "hole" in my cornea. When questioned, he became surly, and backed off this story. Then, he told me I needed a prescription for anti-biotic, and I needed to come back for 2nd visit after the meds were used. I should have left the office right then & there!! Charged me for a follow up. The prescription for contacts was incorrect. I went to a ophthalmologist , & he confirmed I was given an incorrect prescription. My impression at the time was he was desperate for the business. I felt a little bit sorry for him, but I would NOT recommend this eye care "professional". I am still MAD. Stay away!! read more

Dr. Jang was extremely thorough and her staff was very helpful. Overall, a great patient experience! Only suggestion is to offer some lower price options for glasses, if possible. read more

Went here this past weekend for an eye exam -- I'm semi-new to LA and went straight to Yelp once I realized I had been wearing my last pair of contacts waaaaaay longer than the recommended usage. I gotta say, Dr. Kapust is the man... definitely knowledgable and trustworthy when it comes to the eye doctor stuff (which is good, since that's what he does), but also just a good, down to Earth guy to talk to. We talked basketball and bay area, and I also found out on my visit that I'm in the 'rare, less than five percent of the population whose glasses prescription is exactly the same as their contacts prescription'. This guys drops some fucking knowledge. Highly recommended. read more

Dr. Bob is very thorough, progressive, & knowledgeable. Don't be put off by the outdated decor of the office; his equipment, treatment options, & frames are very modern & state-of-the-art. He and the staff took great care of me and ensured that my new glasses were meeting my needs. His prescribed treatment for dry eye didn't end up helping me, but I know he's always looking for something new & innovative. The staff knows a lot about vision insurance plans and keeps your best interest in mind. Found them on Yelp. read more

I found Dr. Kapust after reading through Yelp reviews as I needed an optometrist in the South Bay. My experience was excellent as anticipated from the reviews I read. Dr. Kapust is very friendly and he thoroughly explains what he is doing throughout the eye exam. It is highly evident that he truly enjoys his profession. I was also very impressed with the state of the art equipment in the office, especially the 3D eye machine that took a color photo of each eye to detect any eye ailments or other potential health problems. Cheryl, his optometric technician was also extremely helpful and friendly. I am very happy to have found Dr. Kapust and I will highly recommend him to others. read more

Had Dr. Kapust as my eye doctor from 2004-2009...moved away for 6 years and now that I am back I am so glad he is still here in HB...I am a returning patient and my 4 year old son also is a patient...highly recommend Dr. K! read more

Still great! Dr. Chang is phasing out of this practice which makes me so sad, but Dr. Robert Kapust did not disappoint! He has a very kind disposition, is well versed in his craft and immediately put me at ease. read more

Needed an eye doctor in Hermosa Beach. Found him on Yelp. He took me in the next day. Had an abolutely wonderful experience. He is extremely knowledgeable...took the time to explain everything to me...and, was very attentative and not rushed. Picked up some new lens/frames and contacts. FABULOUS! Highly recommend Dr. Kapust. read more

For a product/service to be considered professional it must consist of 3 important items. It must be competent, it must be considerate and it must be convenient. If only two of these items are present the service is probably good but it is not professional. I have used Dr. Kapust services for over 15 years and the service/product he provides has been consistently professional in all facets. I highly recommend his product and am fortuitous that Dr. Kapust is so passionate about his work. John Buch Captain, United Airlines. read more

I had a fantastic experience with Dr. Robert Kapust. I was seen right away, all the tests were done quickly and efficiently and all my options were clearly explained both with regard to what my insurance did and did not cover. I was also given many options for contacts, and they even found me a rebate with my favorite contact brand. Dr Kapust clearly has a love for what he does and takes the ocular health of his patients seriously, I found him to be both professional and personable. I would highly recommend him and his office staff. read more

First time with vision insurance for family so decided to stop in as we live in Hermosa and knew of this office for years. Pleased to find out Bob's practice is a provider with our insurance, and Evie was able to lay out all the benefits for my daughter and our family. Able to set up an appt the following Monday and order the frames she saw in another store. Very pleased. So much so that I made an appt for myself, as it had been some years since I had an exam. I don't wear prescriptive lenses; so I don't go to the eye doctor regularly, like I should. Had my own thorough exam and very pleased with options offered and explained. Found all the office staff very friendly. read more

Highly recommend this office. Dr. Kapust was so nice and explained everything in such detail. The staff was very knowledgable and helpful. I will definitely come back here. read more

Have been going to Dr. Kapust for years. My wife and daughter are also patients. Very happy.

The staff is lovely. The were very welcoming, kind, and helpful when it came to choosing the best eyewear for me. Dr. Jang was wonderful and informative. She made the exam process feel easy and fun. They also directed me to a very good vision care insurance prior to my visit which was a huge help and I'm so grateful. Five stars all the way! read more

Dr Kapust is the best. The staff is thoughtful and professional. The eye exam was completely thorough. I would highly recommend Dr. Kapust to anyone in need of a great OD. read more