Abby was amazing! Super knowledgeable and educated! The place was so quite and clean. All I can…read morethink about was how amazing this place was. Came with recommendations on skin care with no pressure sales. Loved it and cant wait to come back.

Came for a much needed massage. Check in was quick and easy. Veronica at the front desk was very…read morefriendly. Had a massage from John, who is new to Jillian's. He was very attentive to my needs and was able to focus on a few issues I didn't know I had. Very strong hands, but can also go softer depending on your needs. Very knowledgeable to my needs - felt very relaxed and rejuvenated after my massage. Ask for John

Bought my wife a massage package and she was so excited about it. They treated her to a day of…read moreluxury and special care. We will definitely be booking again.

I was gifted a facial here at Refresh & I couldn't have been more excited, after reading all of the…read moregreat reviews! The ambience is so calm & relaxing from the moment you walk through the gate. After checking in, I was quickly taken into my room. I've never had a facial done before so Mindy kindly explained the process to me before she started the treatment. My favorite part was definitely the hot & cold stones. Mindy was excellent & I'm happy I was booked with her. If you're thinking of getting a facial I highly recommend refresh. This definitely will not be my last facial & I will for sure be coming back to this local spa.

Tiffany is the best!! My skin has never felt better after a facial and microdermabrasion! She made…read morethe best recommendations for at home care too! If you're looking for an amazing stylist she can also give you a fresh doo! She is one of the sweetest and kindest people I've ever had the pleasure of knowing and calling my friend!

I absolutely love this place. My daughter and I started getting facials there and my face is…read moreabsolutely glowing. Tiffany, has been doing micro-needling for my deep, acne scars, and I can already see the improvement on my skin. I absolutely recommend this place. Tiffany is truly the best.

First time! I got a gift card to this Spa for my birthday and booked the 90 minute facial, but it…read morewas Maybe 65 minutes..? I arrived about 5 mins early for my 4:30p-6p appointment, filled out some quick paperwork, used the restroom, then was immediately brought back to the room and changed just my top half into the soft towel wrap -so most likely started at or a little after 4:30p. The facial was lovely. When I was told all done, I got up and changed, then looked at the time and it was only 5:37p.. I tried to mention at checkout it was nice but more like 60 minutes, but either wasn't heard or ignored. I paid majority with the gift card and just a little out of pocket for the diff/tip and left. I'm pregnant and didn't want to get super emotional arguing over it, plus it was a Very nice experience overall -just disappointed at the actual time received.

Wow. Megan was absolutely incredible!! I received a 60 minute deep tissue massage & 30 minute…read morecupping session. I left drooling, half asleep, tension relieved, & so relaxed! I had knots that have been bothering my back so much lately and she really worked them out. The thing about deep tissue is that it hurts a bit in the moment, but you feel better later, . Its now the next day and I'm feeling so much better! I had the best nights sleep in a long time, so much so that my kids were all late to school today because I didn't wake up. Haha The Spa is gorgeous and very clean, from the moment you walk in and all staff was very kind. I can not wait to be back! Thank you so very much Meagan, you're the best!!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

Took my mother in law here for a much needed spa day. Got the 50 min signature and 50 min lymphatic…read moremassage. Definitely want to thank Ashley T for here grace while booking the appointment. Truly a blessing really, and took all pressure and worry away. It was an amazing experience and highly recommend. Definitely look forward to going back and utilizing the oasis and all its perks! Also plan on getting a longer massage because it's so peaceful.

Staff is great and very professional. I called the day before looking for an appointment and was…read moreeasily accommodated for two massages for the following morning. Can't remember my masseuses name but she was very good and felt all my kinks and worked them out. Right amount of pressure and paid attention to my problem area without me asking. My mom felt the same way about her masseuse and decided this will be her new massage place.

There are customer service was excellent very prompt when having a conversation beforehand the…read moreappointment once I arrive there, she explained the entire process it was clean and my massage therapist was David and he was phenomenal. I highly suggest thank you for the hospitality. I would definitely come back. Liz

Great service and wonderful location! Love that you can customize your experience…read moreCan't wait to go back!!

I don't know why they closed. I guess it was because of Covid. This was my most favorite place. Eve…read morethe owner was wonderful and the staff was great the food was delicious and the view spectacular. A country spa get away and one could spend the night. I still have a gift certificate and I am very sad I can't use it. I wish they would reopen. I loved the Vichy massage it was amazing. Eve please reopen!! Only three stars because they closed and never contacted the faithful clients.

What an amazing place, the house the property, just the perfect package, the house felt so much…read morelike home we never wanted to leave, the property itself gave us plenty of opportunity to laugh and play, the owners were johnny on and the spot when a storm took out or electricity with a generator​, even though mother nature tried to rain on our parade we still had a wonderful time, thank you so much for allowing us to experience your wonderful sanctuary, it definitely lived up to its name

Great place to stay when visiting Yosemite. Jennifer and Luis made us feel at home. We were treated…read morespectacularly.. The b&b is a special place to relax after sweating all day in the park. Even if you don't go to the park this is a great place to unwind. Our daughter got stick during this trip and she was very kind to help and comfort her. I really can't say enough good things. Can't wait to come back.

Does not deserve any stars at all, but had to click on at least one to post review. This place is…read morehorrible. The owner is cold, unfriendly and will steal from you. She does not make you feel welcome at all. The place says it's like being in France, uh no it is NOT!! She claims it is clean and sterile but it is filthy. We stayed and scratched all night in bed, and I mean literally ALL NIGHT and woke up with bites all over my legs in the bed. The shower is so small and both the shower and tub are filthy, so is the small counter where the dishes are left. She rarely gets visitors and I can see why. We had never met her before and she showed us her jacuzzi filled with BROWN water that you could not see thorough (this is also the water you will be drinking) and then proceeded to tell us that we should come to the jacuzzi naked with her and her husband, I had known her for approx. 10 minutes at that time. She claims to be a massage therapist, it was the worst massage I have ever had. All I could think was let this be over, I could have given myself a better massage. This place is a fraud. No where on her site does it say they have brown water that you will be drinking, it is not safe. Please do not let the name fool you, "Lavender Hill Retreat" it is not.

Michelle is wonderful! I had the best massage I have ever experienced. So calming and healing. She…read morehas such good energy. Highly recommend. Makes a great Christmas gift for a loved one too.

Michele is a great masseuse. I've had two 90 minute massages that were both therapeutic & relaxing…read more The studio is conveniently located, quiet & comfortable. Her prices are reasonable too. I highly recommend her