I had my first massage from Maura last month and was very impressed. Her interior space is clean…read moreand inviting and her demeanor was calm and welcoming. She has a holistic approach to her massage (instead of just the body work)...and her recommendations were appreciated. Top it off with a great massage and overall it was definitely a 5-star experience. I will be back!

Thank you Maura and Ashley! What an amazing experience we had at your beautiful spa. I planned a…read morespa day for 6 ladies to get pampered in honor of my best friends bachelorette weekend. Maura was amazing to work with, from our first phone call she was so attentive and excited to create the perfect environment for our girls day. She was communicative and thorough and thoughtful. The spa itself is beautiful! It's clean, relaxing and full of zen. Maura prepared a spread of nourishing Ayurvedic snacks and goodies, along with champagne on ice and a personalized sign for the bride. There is a spacious and comfy room where us girls all got to relax and snack, plus we got access to the sauna between massages. Ashley gave me one of the best massages I have ever had- her hands are magic. I cannot wait to go back and am so happy I found this unexpected gem

Bought my wife a massage package and she was so excited about it. They treated her to a day of…read moreluxury and special care. We will definitely be booking again.

I was gifted a facial here at Refresh & I couldn't have been more excited, after reading all of the…read moregreat reviews! The ambience is so calm & relaxing from the moment you walk through the gate. After checking in, I was quickly taken into my room. I've never had a facial done before so Mindy kindly explained the process to me before she started the treatment. My favorite part was definitely the hot & cold stones. Mindy was excellent & I'm happy I was booked with her. If you're thinking of getting a facial I highly recommend refresh. This definitely will not be my last facial & I will for sure be coming back to this local spa.

First the place has no privacy and the main door is open when you are instructed to change. The…read moresheets were old and discolored and when you put your face down in the hole on the table underneath looked like it could use a good cleaning. The lady named Sonya was really nice but it felt rushed. My friend had the other lady and she talked alot. I read the reviews but am said to say rhis was not our experience.

Excellent massage and facial. She gave me great advice as well! Wish I lived closer!read more

I absolutely love this place. My daughter and I started getting facials there and my face is…read moreabsolutely glowing. Tiffany, has been doing micro-needling for my deep, acne scars, and I can already see the improvement on my skin. I absolutely recommend this place. Tiffany is truly the best.

Tiffany is the best!! My skin has never felt better after a facial and microdermabrasion! She made…read morethe best recommendations for at home care too! If you're looking for an amazing stylist she can also give you a fresh doo! She is one of the sweetest and kindest people I've ever had the pleasure of knowing and calling my friend!

Abby was amazing! Super knowledgeable and educated! The place was so quite and clean. All I can…read morethink about was how amazing this place was. Came with recommendations on skin care with no pressure sales. Loved it and cant wait to come back.

Came for a much needed massage. Check in was quick and easy. Veronica at the front desk was very…read morefriendly. Had a massage from John, who is new to Jillian's. He was very attentive to my needs and was able to focus on a few issues I didn't know I had. Very strong hands, but can also go softer depending on your needs. Very knowledgeable to my needs - felt very relaxed and rejuvenated after my massage. Ask for John

Karen is amazing-she listens, adjusts pressure, soothes sore and tired muscles She can go deep, or…read morelight, depending on what you need She promptly responds to messages And her place of business is clean, quiet, relaxing

Amazing experience. One of the best massages I've ever had. Very professional and knowledgeable…read more Will definitely continue as a client.

This is such a great experience. When you walk in, you immediately feel the calm and peace. The…read morestylish decor adds to the experience. Sommer has a wonderful touch and delivers a stellar massage. The infrared sauna is amazing as well and I highly recommend it. Treat yourself or make this a regular occurrence...you walk away feeling so light and refreshed. It's what every body needs.

Fantastic!! My husband and I were in town for the weekend and had massages from Sommer. She was…read moreawesome! Anyone looking for relaxation around Murphys or Angels Camp should look her up. If we lived closer we would be regulars.

Michelle is wonderful! I had the best massage I have ever experienced. So calming and healing. She…read morehas such good energy. Highly recommend. Makes a great Christmas gift for a loved one too.

Michele is a great masseuse. I've had two 90 minute massages that were both therapeutic & relaxing…read more The studio is conveniently located, quiet & comfortable. Her prices are reasonable too. I highly recommend her

Who knew answering the phone would be so challenging. I called 6 places on a Monday afternoon for a…read moremassage and none answered... except Johanna. She was super accommodating, friendly, and helpful to get my mother set up with a lovely massage. She worked to find a good time and conveniently accepted Zelle. Highly recommend :)

Everything about this experience was fantastic - scheduling was easy, finding the location was a…read morebreeze and best of all - the massage was wonderful. I highly recommend Johanna.

Such a beautiful place definitely get your manicures and pedicures here!! My mother and I were…read morelooking to get our nails done and stumbled upon this place, and let me tell you, we had such a great time. The salon was nicely kept and decorated, the techs did such a great job and are super nice! Definitely come here to get your manicures and pedicures!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.