Very professional, friendly staff, clean area and affordable prices! Great first experience with Jaymee! Very sweet and professional! also very informative! Will be coming back in 7 weeks for an other treatment with Jaymee! Highly recommend this place. I've been to other places where the staff was just not friendly/welcoming but this place was great! I am recommending to all my friends! Thank you Element Laser staff for a great first experience! read more

I have had a wee bit of hair removed. I started out somewhere else with an individual who stopped doing laser business. So they picked up where she left off. They are really nice and friendly, the decor is nice - and I like the art - all by the same artist.. I thought the price was very reasonable - it was a special - I think I found it on their websitel. Watch for those specials before you sign up. They have done a great job. And it is obvious from all their great reviews that they are better than the pushy chains read more

I purchased a Groupon for laser hair removal for this spot and was really excited because it's right downtown close to my office. The interior is very nice (don't be turned off by dirty 6th location!), but I cannot recommend it based on the employees. I did my 6 treatment package with no issues. Of course each person is different and they say you'll need anywhere from 6-8 treatments, but....after my 6 treatments I have NO change whatsoever. I went back in to purchase an additional package and continue treatment. I asked the girl at the front desk what packages they offered and what she'd recommend based on my previous experience and hair growth, and she giggled nervously. I tried again, and she just stared at me. We'd exchanged a few niceties so I know she speaks English-- she just had no idea anything about laser treatments or the packages they offer, which she should have as the only employee in the building. After awkwardly giggling and staring at me for about 20min while I tried to ask my question in different ways, she offered to call her manager to ask my question. After that call said she'd bring me upstairs and do a treatment. I hadn't asked for a treatment, nor had I paid for one- I wanted to purchase a new package first. Plus, there's no way in hell I was letting this girl near me with a laser after seeing how incompetent and unknowledgeable she was about laser treatments. I explained one final time that I just wanted to know how much an additional treatment was, and she told me I should come in the next day when the manager was in because she didn't want to have to bother her again. Needless to say, they lost my business, and I deeply regret spending anything on a 6 treatment package with no results- even with a Groupon discount. You'd be better served going to a more established, professional place for your laser/skincare needs. read more

I'm so happy I found this place! Everyone at Elements is so personable, knowledgeable and understanding. I couldn't go anywhere else. I had an appointment a few weeks ago with Michele and she's awesome! Her overall understanding and knowledge made me completely comfortable...and I couldn't be happier with my results!! I highly recommend Elements... read more

Wow Wow Wow! Just completed my second visit here at Elements. I have heard lots about laser treatment for facial redness. They are on the second floor of a cool building on San Jacinto St. This is just north of 6th St in downtown. I had both appointments with a tech named Claire. This lady is super nice, super professional and provides great customer service. On the first visit, you have 5-10 minutes of paperwork then your first treatment. Claire started me off on low settings for my first treatment, I had no discomfort afterwards at all. Claire was so good about explaining the process, very thorough! The laser itself zaps your face and is sort of an unsettling, electric feeling for about one second. This procedure is repeated on different points of your face. It takes about 25 minutes in all, so far it is worth it. After the first treatment, I could see a slight decrease in redness. I just completed my second treatment and there is no pain more than getting some sun on your face. I highly recommend if you are wanting to try laser treatments, give Elements a whirl! If you do, ask for Claire, she is great! read more

I love the new hairless me! I was so impressed by the atmosphere, the staff, and the price that I referred 5 of my friends so far to Element Laser Spa. They answered all of my questions and offer great advice. It is not a stuffy place like some spas can be and the treatments are awesome. I have had my lip, chin, and underarms done and will be moving to my legs sometime soon. You will be hard pressed to find such a great spa with these kinds of prices. read more

MIchelle at Elements is the BEST! We did laser hair removal and tattoo removal. I have gone to both the downtown spa and the north Austin location - with excellent service in both places. Michelle is a true professional, knowledgeable and caring. I can make this 5 star rating without any hesitation. I LOVE this business!!! read more

I was so excited to have laser hair treatments done! I was given a group for 6 sessions for my birthday which I used that the north Austin location. First off the spa is lovely. Simple, clean and welcoming. The staff is very helpful, highly trained and knowledgable about their lasers. I was worried if I might get burnt or something but the technician I worked with, Vanessa, was wonderful. No pain or burns or anything like that. I am very pleased with my results and will definitely return to have more areas done!:D I highly recommend Elements Laser Spa to anyone who is interested or planning to have laser hair removal done! Can't go wrong here! Plus they honor their groupon prices so you can always get a good deal and save tons! read more

I had called about 2 weeks ago and the first employee I spoke with was great. I wanted to schedule my second appointment for the weekend before my wedding as I would be leaving town for 2 weeks and it would still have great results for my big day. The last day to make the 6 week window for that second appointment was today, April 20th. I got a call on Wednesday of this week that they had booked me for 15 minutes instead of 30 by accident and would need to cancel my appointment. I was then told there were no Saturday or after 5pm appointments left and I work a 9-5 job. This meant I could not get a second treatment in during the 6 week time frame needed. I voiced my frustration and was put on hold. I was then told miraculously someone had just called on the other line and cancelled their 1pm appointment so I could take that slot. Today, April 20th, I got a call at 12 noon (my appointment was for 1pm) and told the machine was down and they would not be able to do my treatment. This meant I also wouldn't be able to do my June appointment as it would not be in the 6 week needed window. I'm so frustrated with the scheduling and how this all transpired. If they can't get scheduling down (red flag), I don't want them touching my skin. I'm going elsewhere. read more

Machines seem to always be broken - owner might not be doing proper upkeep of the equipment

I went to Michelle for Dysport (neurotoxin) and Defyne (dermal filler) for wrinkles and nasolabial folds. Michelle is knowledgeable of the product types. She takes time to discuss the options and make the look natural. The injections feel like a small pinch without much pain at all. I had a great experience and will be going to Elements Laser Spa for all my skin care needs. I have also had a chemical peel with Michelle with nice results. I would also like to try their RF skin tightening. read more

I've had consistently good experiences over the last few years at Elements. I trust their judgement, their procedures and overall experience. I have referred my friends and will continue to use them for my skin care needs. read more

I recently got laser treatment with Carly, she made me feel so at ease and everything went swiftly and smoothly! Not to mention it was super fast! I would give more stars if I could! Such a good experience , she made me comfortable and super informed about what was going to happen! Book with Carly when you decide to get lasered! read more

By far a way better experience than I could have asked for. My technician was Carly and she was so knowledgeable and made me feel so comfortable and at ease. The best personality! Definitely coming back here. read more

I just had a photo facial here. Have had several over the years at various med spas. This was the WORST. The technician did not cover the entire area and in several spots, it was clear the laser tip was not in contact with my skin meaning the light was not directed. She did not use a band to keep my hair away so I left with goo in my hair and in my eyes. The whole procedure took 15 minutes which included the 5 she spent trying to sell me more sessions. I know I was there on a Groupon but that is the way new clients get to try out a business, I will NOT go back. I can recommend Skin by Kayleigh for the same treatment. They take special care and the facility is much cleaner and nicer and parking is FREE. read more

Nicole... I can't say enough about her knowledge and personality. It was my first visit and I'll definitely be back. She took her time and made me feel comfortable. IPL laser treatment was worth every dime. I've been to other places and I wouldn't waste your time or money going anywhere else. Thanks again :) read more

Elements Laser Spa is WONDERFUL! I've gotten 4 laser treatments there for Brazilian bikini hair removal and the results are literally perfect. I went here after getting screwed over by Depilite and Elements really helped me out! I go to Nicole for all of my appointments and she is really wonderful- cool, personable, etc. It isn't awkward and she's really in tune to if the procedure gets uncomfortable, etc. Elements has amazing specials, so get on their email list. Their treatments and products are AWESOME! I fully recommend this place to anyone and everyone! Note: if there is parking available out front, they will give you magnets to stick to your car so you don't get towed or ticketed! read more

I've been going to Elements for almost a year now. I came here because of a Groupon, but I wouldn't ever go anywhere else. ELEMENTS SERVICES * Easy to call in and get started * Range of hours * Always ready for me at my appointment time * They answer their phones! * Will give you the time of day to answer those post-appt day-after worries ("I'm red/rashy/seeing ingrown hairs... is this normal? What do I DO?!") * No tipping policy * Easy rescheduling * Clean office * High-tech equipment JAYMEE (Technician/Aesthetician) * Selects lasers to use based on your personal hair/skin type. This is the minimum I would expect of a laser technician, but my friends have had poor experiences elsewhere. Feel free to ask, "Why are you using THAT laser on me?" * Friendly. This is the cherry on top because, when you're shooting lasers at me, all I really care about is that you know how to do your job right. Which brings me to... * Extremely knowledgeable, i.e. licensed as a "Laser Hair Removal Professional", which is the highest certificate available for the industry in Texas. Behind Jaymee's upbeat demeanor is a true geek in her field - and thank goodness she even seems to enjoy the steady stream of questions that pop through my head, e.g. "How many more sessions do you think I might need based the area and my hair type?", "What's that tool?", "How does this thing work?", "What should I do in scenario X?", "What do you think is the meaning of life?". I've always had my appointments with Jaymee, but I assume that Elements would only hire other likewise professional technicians. You don't keep A players unless you surround them with their kind. OTHER NOTES * Short appointments: The downtown location has a 15-minute commercial loading/customer parking spot that I use if available. My appointments are fairly quick, so I've never been nervous about going over that time slot and getting towed. * Longer appointments: I can usually find metered parking around 7th street, if not on San Jac. (I generally schedule appointments around 5-6pm.) Because ELS hasn't ever delayed my appointment time, I know I'm usually safe with the default 1-hour sticker. * Finding Elements: Look at the photos on Yelp. I somehow missed that blue door the first time I drove to ELS. read more

Thank you groupon for introducing me to this fabulous place! If you are not careful, you would miss their door near 6th street but once you get in, you will feel so comfortable. All of the ladies in there are just dolls! Extremely nice, helpful, and great to chat it up with. I see Jaymee and I am in love with her! I use her get hair removed and gossip her little ears off! She is amazing. Everyone is very professional and the place is extremely clean. The first visit was great and extremely informational. Jaymee was completely honest with results and the experiences each person can have. I've had laser removal done before but it has never been as successful as coming here. I am not sure if its the machines they use or strength that they are doing but its working. Full warning to people, some people take a lot longer to get their hair removed. Its really based on the type of hair, the darkness, the area, and genetics. Some people can do a few sessions and others need a bit more. I'm one of those people who need a bit more but the woman are willing to work with me on what I need. Let me tell you again, it is very professional. If you are going in for more of the private areas or even if you are just embarrassed to go, don't feel that way! They will take care of you! read more

I love this place! Unlike others I haven't had any problems w parking, but I also tend to go around noon (or just after) so that may make a difference. I have gone 4 times now and I couldn't be happier! I used to get waxed every 6-8 weeks and it was awful. My esthetician actually recommended that I get laser because I consistently had ridiculous amounts of breakage that was painful and annoying. My tech is always the same and she is awesome! I hardly ever wait and the place is always clean and the girls are always nice. The entire process (I have 2 areas treated at once) generally takes a total of 20 min from the time I walk in to the time I leave. As you continue w treatments, they do become a bit more intense, but you will absolutely notice the difference in the following weeks. I no longer fight w ingrown hairs and I don't have to think about shaving or waxing anymore! Hooray! They have great specials all the time too! I can't say enough good things about this place! :) read more

My doctor actually referred me to Elements when I asked her about laser hair removal, which already made me feel at ease about the place, and about having laser hair removal. Once I arrived for my initial appointment and started reading the disclosures, I realized that laser hair removal involved exposure to a high level of UV light, which I am super-sensitive to. I talked to Nicole about this and she was really understanding, so let me do a test patch free of charge to make sure I wouldn't have a bad reaction. Once I made sure I didn't have a reaction, I made my first appointment, which went fine. Nicole has been fantastic. Not only does she always remember that I'm a little apprehensive about being UV-sensitive, but she makes me feel so comfortable no matter what area of my body I'm having lasered. She even called after my first appointment to make sure I wasn't having any adverse affects. I also always find Elements to be very clean, and the rooms and machines hygienic, which of course is an important consideration. I've been really happy with the results. I'm also really happy with the price. It really is money well spent. I would definitely recommend Elements to anyone! read more

Don't let the dirty 6th location fool you. Walk past the creepy alley into their tiny blue door and great deals and service await ... and they are fast. If you're there for laser hair schedule with Dawna Lynn, she has been doing it for a long time and is so willing to make sure you have a good experience. read more

I had to write a review to support Elements Laser Spa. I bought a package and have been thrilled with the result-I was completely skeptical but am now a believer! The downtown location is easy to find, comfortable, and Nicole, my technician was friendly, professional and made me feel comfortable right away. The service doesn't take long at all and I'm usually in and out in about 20 minutes. I would definitely recommend buying a laser package at Elements! read more

I just can't say enough good things about my experiences with Elements Laser Spa. I have been seeing Jessica there and not only is she the sweetest, down-to-earth gal you'd ever meet, she has made me a smooth goddess. The time I have spent in my life shaving, tweezing, bleaching hair has robbed me of money and valuable time I could've spent with loved ones- and none of those methods are permanent! Since I started treatments, the long-lasting results have freed me from the routine of hair removal. Now, I never have razor burn, stubble, or that weird hair on my jaw that got to be inches long without anybody ever mentioning it to me. I just went for an impromptu swim with friends the other weekend and didn't have to think twice (or once even!) about my bikini line. Thank you Elements!!! read more

Few months ago moved to Austin (from the big city - NYC, that is) and quickly realized that my leg waxing routine (used back home for the past 10+ years) was not the most effective way to go in the TEXAS HEAT. Long story short, was referred to Rose at ELS & decided to give her a try. Honestly, I had a bit of trepidation - both cost & pain were considerable factors. I must mention I'd tried laser in NYC (only for my arms, with unsatisfactory results). Rose is a talented, affable laser technician with a sense of humor. She generally calms my nerves and while the sessions are not 100% pain-free, she always helps me to relax (asking if I need a break, reminding me to breath, or lowering the intensity, if needed). I've only had three treatments and while the hair on my legs is not completely gone, there is considerably LESS of it. Very pleased with my treatment. The staff at ELS are professional, and the ladies at the front desk never fail to advise of any pricing specials. read more

I tried out two other laser spas before finding this place. It is wonderful! All of the technicians are so nice and friendly, they make it very comfortable and get to know their patients very well. They also always send me an email and call to make sure I remember my appointment, very helpful. The appointments usually run really close to on-time, the longest I've ever waited is 10 minutes (which felt like forever), and then the appointments go quickly so you aren't wasting time. It took about 9 treatments but all of the hair on my underarms is gone! *I also got a groupon for this twice, so I paid $120 for three sessions each groupon, and then the other three treatments were on special (which they do frequently), so this is super reasonable! read more

A diamond in the rough. Don't be fooled by the exterior of this hip little spa. Once you locate the discreet doorway between a pizza parlor and the rest of the building, you'll be on your way to beautiful skin. Decorated with funky, original artwork, this place is a must for everyone from a laser newbie to a facial connoisseur. I'm a freelance makeup artist and am continually asked for recommendations for a trustworthy spa. Interestingly enough, a model on a photo shoot turned me on to Elements Laser Spa. Although they offer facial treatments, tattoo removal, and other great services, my experience with them has been limited to laser hair removal. I am repeatedly impressed by their upbeat staff, straightforward pricing, highly effective treatments, and most importantly - their detail to hygienic practices. I've hosted a laser party at the spa as a way to share this little gem with my close friends and clients and will continue to recommend them well into the future. My treatment specialist has been Jessica, but I have heard only great things about the other members of the staff. (FYI: I appreciate review sites and use them all the time. You might see my review of Elements Laser Spa on other review sites as well.) read more

Great find! I first stumbled onto them when KGSR had a website promotion for the spa offering sale treatment prices. I decided to give them a try even though they are completely on the opposite side of town for me. I have been very happy with my treatments; I am about 6-7 treatments in and am seeing great results. Nicole, my treatment specialist, is plain fantastic. She's upbeat, fast, and makes the entire process as painless as possible. I also really appreciated how upfront and informative they are in the first session about the potential impediments to successful permanent hair removal. Luckily, so far so good - but still it's good to be aware of the possible setbacks. Tip: Schedule your appointment closer to the end of the day and use the opportunity to try out one of the many restaurants and bars just around the corner! read more

Great prices, good estheticians. Claire is amazing and makes you feel comfortable. Highly recommend.

I bought a groupon for this place after seeing all the excellent reviews. They did not disappoint! I bought a groupon for 5 sessions but couldn't make it for all of them because I was leaving the country for a job. I was so surprised when they were willing to work with me on a solution that worked for both parties. Also, I've seen Jaymee twice now for laser hair removal and she is awesome! She is willing to explain to you what is happening and really has the client's interest at heart! I haven't seen fantastic client service like this in a really long time. I love Elements. They are honest, efficient and wonderful. read more

Love this place-- all of the girls are so friendly and efficient. I appreciate how quick my appointments are-- very little wait time. My aesthetician, Kaylee is fantastic and she knows her stuff! She has made me feel very comfortable with the whole process and she is fun to chat with. The rooms are clean and I didn't feel pressured to buy more treatments than I wanted to. Would recommend Elements to anyone! read more

i love elements. the staff is amazing. i love them to death. they are not pushy like other places, always trying to sell you something. you actually want to buy something because they are all so genuine. they opened up a new room too which is very nice. the salon is spackled with local artistry. i love it. there's usually not a wait and they are fast and good. they have lots of different specials too. ive been to other laser spas and this one is hands down the best service and results. nicole is my favorite -- i started with her and continue to see her. it'll be a sad and happy day when im finally free of laser. hehe. ps. they had a groupon before - look for it again. read more

This place is amazing. I've had four sessions already and the results are fantastic! Better than I ever expected. I had had laser hair removal done before and either the machine was too old or the technicians didn't know much about it, but I did not get noticeable results. At Elements though, it's a whole different story. Love their no tipping policy, love how clean it is and most importantly love the results! Highly recommended. read more

Finally, perfect skin! I just had my first chemical peel and it was awesome. Michelle made me feel very at ease about it, and my skin looks great. She explained to me that it was going to tingle at first and then even when the peel was on, she patiently kept talking me through it. It was so nice to wake up this morning with perfectly smooth skin. Plus, one added bonus is that it is two blocks from my downtown office. I can't wait to go back! read more

I've had multiple great experiences with laser treatments at this spa. This is the place to go for good results, safe/clean environment, and friendly staff. Unfortunately there's no dedicated parking so you must find street parking in downtown. read more

I came across this place in 2009 looking for a certified and trustworthy place to do tattoo removal for my daughter. Once we came for our appointment the staff was outstanding with knowledge and explanations on the procedure. A doctor examined and interviewed her first and all treatments were photographed and documented. Excellent care was given during and after treatments with follow up phone calls and great trips. The removal took a year but it was well worth drving from Ft. Hood to Austin for it. There is no scab and the natural pigmentation has returned. While there I tried the Laser Hair Removal and loved it. Here we are 3 years later and I am going to return for myself for some hair removal treatment. This place has the BEST equipment in the area with the best prices and care. Highly recommended read more

I had a great first LASER treatment experience at Elements Laser Spa! Maricella was very nice and made me feel as comfortable as possible. I was alittle nervous! The location is difficult to find so look at google maps/street view to find it. It is the door right past the pizzeria and easy to miss. The salon itself is stylish and clean. I cant wait for my next appt and may go in sooner for other areas. I will write another review after my next treatment. read more

Again, I can't emphasize enough how wonderful the people at Elements Spa are. I just had a peel with Nancy Ruiz and she's extremely helpful and kind. She's really dedicate and answered all my questions in regards to the IV peel. She also said she will following up on a daily basis to see the progression of the peel and if I have any questions. As always, Elements Spa is the best place for skin care and laser treatment. Thank you! read more

I'm in the process of getting my underarms, lip, and bikini line done at the north Austin Elements and highly recommend the place. Amanda has been my primary technician and I can't say enough good things about her -- really friendly and professional. Since I've only had laser treatment at Elements I don't know how it stacks up against other places, but my experience has been great and I have no plans to go elsewhere. If you are considering laser hair removal, go for it. It takes several treatments and gets pricey, but the results are fantastic! read more

Do NOT buy a Groupon or anything else having to do with this business. I atemped TWICE to have an IPL done here and had no success either time. The first time they did not have my correct number so the Dr. was not able to contact me to give them the o.k. to treat me. I wasted an hour of my day as well as a babysitter that day. The manager called to reschedule and apologized. She even gave me an extra IPL for no charge. When I showed up for my next appointment, they had canceled it. I spoke to the manager, Michelle, on the phone again and they were going to get me in. I waited an hour and by this time decided that if they cannot get the clerical part of all this right, I was not going to let them touch my skin. Such a waste of time!!!! I would not recommend using this place. There are plenty of other places out there that take customers serious. I was willing to try a new place due to the price but it ended up being a BIG waste of time as well as a disappointment. Also, if you go to the downtown location, there is no parking. read more