I was extremely impressed with everyone I collaborated with at Elemental Energy. I felt they had…read moreour best interests in mind; always taking the time to answer questions and deliver quality customer service - from sales all the way through to the installers. I was quite frankly shocked at how simple the process was and quick the turnaround from signing up to install. Quite frankly I thought the process would take a year and it took less than six months from the day we started talking. I know Elemental had a lot to do with that. I appreciate their professionalism, educational approach and quality customer service.

The project went well, except for panel placement. We had indicated where we wanted the 19 panels…read moreplaced to achieve the best solar exposure. However, when the project was completed, the 19th panel was placed near the back of the house, which is shaded by tall fir trees. We could have gotten better results, albeit the difference is not particularly great. If they had installed the panels as we had indicated, I would give them 5 stars. As it is, during the summer months, we are producing enough electricity to send it back into the grid for a small credit on our PGE bill.

Great company to work with and great install. Saving money and no hassles. Very professional.read more

Update following the company's response:…read more I want to clarify one point raised in the owner's reply so readers understand the concern accurately. Yes, I mentioned that I would prefer the panels be placed on the rear of the home if possible. That was simply an aesthetic preference and not a design requirement. I relied on the company's expertise to determine whether that placement would still allow the system to reasonably meet the goals discussed during the sales process. I also want to be clear that the system functioning is not the issue. We appear to agree that the equipment is producing energy as designed. The production numbers themselves have never been what I questioned. The concern I raised relates to how the system size and expectations were presented during the sales process. When we explored going solar, the conversations centered around offsetting most or all of our electric bill, which was the primary reason we decided to move forward with a $20,000 installation. If it had been clearly communicated that the system was intended to be a smaller "starter system" that would only offset a portion of our electricity usage, we likely would have approached the decision differently or waited until we had a longer utility history available. Another important point is that no written proposal or modeling documentation outlining the assumed household usage or projected offset was ever provided prior to signing. Because those design assumptions were never shared with us in writing, it has been difficult to understand how the system size was determined relative to our expected energy needs. As a result, we are now paying a monthly solar loan while still carrying a meaningful electric bill, which is not the outcome we understood or expected when making this investment. At this point, I have shared my experience and clarified the concerns raised. I do not intend to continue a public back-and-forth discussion on this review. My purpose in posting this update is simply to provide context so other homeowners researching solar know to request clear written modeling and offset assumptions before making a significant investment.

Nick at Gerryn Energy was friendly, professional and very knowledgeable. He was quick…read moretroubleshooting and determining what the electrical issue was in our old house. He relayed in layperson's terms what was wrong and promptly fixed the problems! And at a very reasonable price. The entire team is top notch. We couldn't be happier! Thank you!

Scary and unprofessional. Received an aggressive email out of the blue from the owner about a…read moremissed 2024 invoice, including statements about "wishing bad things" and references to showing up at our home unannounced and watching through our windows. Completely inappropriate. The work was a minor light switch issue quoted around $250 but billed at $450. Then the light fixture attached failed afterward and had to be replaced at additional cost. Will never hire again.

Great Service! System design, installation, support. I…read moreFound this company at our local street fair. Before long we had a plan for a grid tie power system on our roof in SE Portland. They were great to work with and took care of all the permit stuff. Now on sunny days we feel great watching our power meter running backward! Our system easily generates 3000 watts on sunny days, They even found an inverter that will give solar electricity during a power outage. We can log onto our inverter through our computer and watch the power generation data over time. Cant recommend these folks enough.

We HIGHLY recommend Prestige Power Systems. They were prompt, professional and dependable. We are…read morealready planning on using them in tge future. We will definitely recommend them to anyone who needs electrical work.

I should have checked these other Yelp reviews first, yikes!…read more It was much easier to get quotes from competitors for a Powerwall install.

Ryan Reeves was very pushy and lied about being able to still get government rebate after Dec 2025…read more I did research and found that I would be left holding the full cost if not completed by Dec 31st 2025, so when I realized we would not get it installed prior to due date for rebate, I requested to cancel as there was no work started yet. I was threated with financial collections and fees for failing to allow the contract to start and that they would convert the contract to cash instead of loan If I did not comply.

We reached out to A&R Solar after Purelight Power went bankrupt and all their staff disappeared,…read morebreaching their contract with us to maintain warranted panels and equipment. Previously, Purelight had done a "repair" that actually broke one of our microinverters and left 4 panels offline, leading to significant power loss and a big increase in our electrical bill, so we were pretty desperate for help with undoing the damage Purelight had done. A&R took over management of our Hoymiles instance (that's the app they need access to in order to make sure everything is working right and check on panel metrics), replaced our broken microinverter, and when a part was super late they graciously comped us for it. Excellent work, prompt service, and professional and polite techs and workers across the board. We will absolutely be using them when we convert to a generator/battery model within the next few months. Very highly recommended!

I appreciate the values this company brought to their work…read more I had gotten another bid from a company that didn't even come out to my property. A and R sent their sales person to our house and he got right to work. He went into our crawl space under the roof to make sure our roof was properly supported for the panels. That was a relief as the other place wanted to send a structural engineer to do that very simple job and charge us for it. Ridiculous. Our project was two years, so the crew may be slightly different, but they were great. When there was an issue, like that we didn't have electrical grounding, they just put in grounding bars. Amazing! They offer production guarantees which is rare for a solar company, like those ones that come door to door. lol A and R was professional, easy to work with and easy to communicate with. Good job team!

If you get an agent, every time they will ask for your name, address, and email (the app already…read moreknows your account). The support for solar customers is terrible. 3 months to remove panels so my roof can be repaired. Tesla won't let you schedule reinstall till they are removed. So customers suffer twice from their painful inefficiency. I must wait 4 more months to have them reinstalled.

We are very happy with our Solar panels installed several years ago by Solar City/ Tesla…read more The installers were amazing. They even added lumber supports in our attic. They grounded our hose. We didn't even know it wasn't grounded! They coordinated with Pacific Power. All great. But... I have tried to call the number they have provided several times and have spent soooo long on the phone. Granted I am late paying my bill, I tried to INQUIRE and pay over the phone and also online. I could not find anywhere to pay! Twice they typed out my payment due as $$46.03. After over 30 minutes on hold today, I gave up. at least my banking app works for paying bills... See my latest call record below. This is not the first time I have given up trying to speak to a human at Tesla.

We had a great experience working with Smart Solar Energy for our solar panel installation…read more Everyone was easy to work with, responsive, and professional throughout the entire process. They were quick with submitting the permits and stayed on top of everything from start to finish. Any time I had questions, they responded quickly and made sure I understood what was going on. The installation team was also friendly, professional, and respectful. I really appreciated how timely and communicative the entire team was. The pricing was fair, and the overall process was smooth and stress-free. I would definitely recommend Smart Solar Energy to anyone considering solar!

Excellent customer service and product!…read more They added inverter and battery to cover the remaining components during power outages. They handled issues calm and efficiently. Top notch!