Great beds, clean facility, knowledgeable staff, and the manager is the absolute best! Super…read morehelpful and patient. :)

The facility is nice. I would be careful on buying products from them. They are cheaper elsewhere…read moreplus they only allow you 10 days for returns. If you buy products online, you get 30 days. I tried concentrated drops and had a reaction. I don't have allergies (they even subtly said how I should have read the ingredients before trying...like that would have made me think twice since I didn't have known allergies) so I called my dermatologist $$ plus was given cream $$....so since you cannot get in asap with an office visit I was 11 days when I tried to return plus $100 out for the office visit. She did say I can have a discounted service....so spend more money. So just a heads up to not purchase products unless you have used them before and like paying the higher price. I was a little disappointed that they couldn't do better, but lesson learned.

I have been going to tanning salons and doing old school booth spray tans for years and nothing…read morebeats the experience you get with Erica. Her level of professionalism is unmatched. She is such a kind soul and you can tell she loves what she does. I always leave feeling so confident and refreshed. I can't recommend her enough.

*** you guys I had to come back to re-review my review because my gosh! It literally looks like I'm…read morewearing perfect make up for my face all the time and my age spots are GONE. I'm actually obsessed with the way that my skin looks right now and my mom and my mother-in-law are trying to get me to book a group session with her now because they are so jealous of my tan.**** Great spray tan that looks natural. Erica provides great instructions for before and after and makes you feel super comfortable even when you're stripped down naked! Really great spray tan & Erica makes you feel super comfort if you're weird and shy like me! Definitely will get another.

Terrible business…read more My wife signed up for a 3-month trial membership and loved the place. Towards the end of her trial, she asked the front desk person what happens at the end of 3 months. The person told her that the membership would end. On my wife's last visit, she asked the front desk person again what would happen, and they told her that the membership would expire and end. Well...that was not true. I was looking over our finances, and I noticed a charge from Sunsation, and they have now been billing us for 5 months past our 3-month trial. My wife called and asked if they could cancel the membership and the person said she could not. You have to come in person and cancel the membership (so customer-friendly, I know). My wife asked if she could email and cancel that way, and the person said she doesn't think the business has an email (later, we found out they do have an email). My wife asked if she could email and cancel that way, and the person said she doesn't think the business has an email (later, we found out they do have an email). So she wrote a letter and went in to cancel, but the manager was not in, so she was told she would have to come back. I finally called today to help my frustrated wife and thankfully they agreed to cancel our membserhip without us having to come in. At this point, they have stolen over $1000 from us, and all they could tell me is that I should pay attention more to bills and make sure I read the contract I sign. Here's a tip. Just be honest with people and build a business that takes care of people and doesn't play games like this. They told my wife twice that the membership would expire, and when she signed the contract, they should have told her that the 3-month contract auto-renews unless you come in and cancel. Terrible business. They don't care about people. Just want the money out of your pocket and it's your problem if you are too trusting. DO NOT SUPPORT THIS BUSINESS.

I have been going here off and on for quite a few years and I always go back to them. Their…read morepackages are very reasonable, they sell lotion and goggles right there at the counter or you can bring in your own whichever one you prefer. All of those business cards are actually businesses that are there at the salon, so you can basically get your hair done, tan, did your eyelashes done whatever else you could think of they've got it.

A wonderful haven in the city, with so much character. This spa has the most relaxing and…read morerejuvenating energy of any I have been to, and the owner Kerri is very knowledgeable about healing modalities. I have been using the wellness therapies (Salt room, oxygen, RIFE and EE system) as I heal from severe sinusitis and these sessions have really speeded up my recovery. This is an amazing place, and I recommend it to everyone.

We went to Pinnacle Spa for a friend's birthday and had the best experience! From the moment we…read morewalked in, we felt right at home. The space is so unique, peaceful, and relaxing, and the team is incredibly knowledgeable. We enjoyed delicious food, champagne, and multiple juice options while spending the day there. There are so many wellness therapies to choose from with the group package. I chose the Feng Shui Steam Pod, added the hot coconut oil scalp massage, and did the Amethyst Biomat & Chi Machine. We also got to check out the Salt Room, which honestly might have been my favorite part! Everything felt so thoughtfully done, and the atmosphere was amazing. I already can't wait to go back and try more therapies. Definitely the best spa in Reno -- highly recommend!

I see a number of reviews mentioning service, but I've never had a problem with the various staff…read moreI've met. They always seem friendly and helpful to me. I was a bit disappointed that one of the beds was broken (don't know how long it has been broken for since I'm a very intermittent customer). They could improve the vibe in here for sure by investing in the overall atmosphere (and I wish ALL the beds were the newer ones with builtin fans and music), but this place is close to my house and always gets the job done. Currently, they have a promo where you buy 10 and get 2 free (I think 5 and get one free was $95, plus tax for level 3 beds). Side note, it was my first time trying the level 3 bed (I've tried all levels except level 1 at this point now) but holy cow that level 3 bed does not mess around! My butt is so red from just 10 minutes I should have listed to my body when I started to feel that distinct tingling feeling.... I wonder if they recently replaced the bulbs or something because that thing has got some power!

I pulled up to the tanning place this morning, the sign stated open. It must've been 2 to 5 minutes…read morebefore 10, but I didn't notice since the sign said open. I walked in, the door was unlocked was greeted by a nasty person behind the desk who was doing nothing but stated that they don't open until 10. I said no problem walked back outside and grabbed my phone to see what time it was and wait for it to turn 10 When I went back in at 10 suggested that they lock the door or turn the open sign off. She was extremely nasty and said the sign was broken and she can't lock the door when she's inside. Extremely nasty attitude not a smile, nothing. I have a package of tans here and honestly, I would rather not even return after dealing with someone like that.

I have only been here once since I received a gift card for a massage for teacher appreciation…read moreweek. The staff was friendly and helpful. The spa seemed clean, but one of the saunas was out of order the day I was in. The massage was great! The attendant asked me for my pressure preference and the aromatherapy was not overwhelming or overpowering. My massage took about an hour but I had access to the facility for the day. I did leave after an hour since there wasn't much to do other than the hot tub and one sauna. Overall, I enjoyed the services but I do wish they offered more, like a pool, salt room, or other amenities.

I like bringing my wife here, normally she's very relaxed and calm when I pick her up…read more Today, apparently they went out of their way to upset her, and in turn make me pretty angry. We've been paying for a membership now for two years, but we are certainly reconsidering that decision. First of all we traveled all the way from Southern California, and we actually went to buy swimwear as so she could enjoy the amenities, beforehand as she has done before. Today she ran into a receptionist who refused to grant her that privilege, I immediately told her I could pick her up, but she told me she'd be done sooner, according to them. She said that they denied her because it was to limit the exposure to heat prior to the injections? Did some recent study just get published that says exposure to a sauna, jacuzzi or a steam room before getting injected 90 minutes prior is dangerous? I just find it hard to believe that this policy is in place when she arrived well over an hour before her appointment for them not to allow her to enter the facility with a day pass is very unpleasant action. Then to tell her that they would see her sooner but subsequently fail to meet that objective and to make her wait the entire time without any word or update is atrocious behavior. Because they did not see her sooner they basically cheated her out of a large portion of her day. How is this acceptable? How do the owners think this is treatment their clients deserve? This is as nasty as the ring at the bottom of a public toilet. You stressed my wife out, and made her far more tense than when I had initially brought her! What exactly is the point of ruining her day? Why is management unable to make good on their word? Why lie to her? Is this how you treat the people who support your business? What she hoped to be a refreshing experience turned into a nightmare. How can we possibly continue to support such an establishment in good faith? Why travel from LA? Why buy swimwear? Why have a membership here? These are the questions my experience from today are leaving me with. It enrages me that you disappointed a loyal customer and she's too sweet and kind to say it herself but the only memorable moments she'll take are that you were mean and you lied to her, and she'll probably blame herself. Not the best wellness in my opinion. This spa clearly has issues that it needs to resolve before I'd recommend anyone bringing themselves or someone they cared about here. Stay away from places like this.

Beth did an INCREDIBLE job on my spray tan prior to my recent wedding! I am completely new to…read moresunless tanning - and Beth was informative, communicative, and flexible. I was a bit late to our appointment due to running around town for various wedding errands - and despite this, Beth took great care to walk me through the process and ensure that I achieved the look I was going for. My bronze looked so natural and beautiful that on the day of my wedding, my makeup artist had no idea that I had even had a spray tan - she said she had no idea... and can otherwise ALWAYS tell. She said it was the very first time that had ever happened... and she does a lot of wedding makeup. I full heartedly recommend Beth at Sunless Silhouettes - I will most definitely be back for appointments in the future before big events!

So happy with how my tan turned out and Beth was amazing to work with!! I will defiantly be going…read moreback

Courtney is always amazing. She always does an amazing job, and makes the tan look so natural…read more She's so kind and welcoming. I look forward to continue to come to her and referring all my friends t

Courtney is my go-to for spray tans. Her booking process is easy, shes thorough with her prep…read moreinstructions, and her post tan follow up process is great too. Her tans are even and look very natural. I always feel like a million bucks afterwards! Also Id be remiss if i didn't mention that her studio is very clean (and pretty cute too).