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    Elegant Tailoring and Alterations

    4.3 (94 reviews)
    Open Open 24 hours

    Services - Elegant Tailoring and Alterations

    Clothing alterations

    Clothing mending and repair

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    Additional stains after taking back to alterations when they attempted to "fix" it.
    Michaela S.

    So disappointed- read the whole thing! Will not be returning or recommending... I went to Elegant Alterations because I needed a satin dress altered for a wedding. Packing for my trip, I noticed my dress had 3 stains. I had never worn this dress before and it had been hanging in my closet since I picked it up. I decided to take it to Elegant Alterations and politely ask if they knew what happened/what kinds of stains they were and how to get them out. They not only gaslit me, saying that it was MY fault for waiting to the last minute to pack, they ruined it even more when trying to "fix" it. The next day, I was scrambling to find a same day cleaners in LA. Luckily, I found one willing to have it ready 1 hour before the event. Each dry cleaners told me that I should NOT put water on satin/silk garments. When I returned home, I brought the receipt back to them and politely told them what the cleaners told me. They had other customers in their shop and waited until the majority were gone to serve me. As she was angrily writing out the check to reimburse me for my dry cleaning (as they said they would), the older male employee gaslit me, AGAIN, yelling at me that he's "a professional" and that they "did not do this." Once again blaming me. I responded by informing him, again, that I had never worn my dress and did not do anything to it. PS- the receipt from the cleaners was $22.65 and she wrote the check out for only $20. The way they treated me, a paying customer, was completely absurd and disrespectful. I will never go back to them and I will never recommend them to anyone.

    $29 for a very simple poor quality hem.  She didn't even turn it inside so it doesn't peel in the future.  What a rip off!  I'm so upset!!

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    11 years ago

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    10 years ago

    Lovely people, good work, and fair prices. I take all my stuff here and have always received excellent service.

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    14 years ago

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    Review Highlights - Elegant Tailoring and Alterations

    Murat (Yildiz's husband) will even sit down and drink tea with you if you have time.

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    Extreme Shoe Service

    Extreme Shoe Service

    (106 reviews)

    They did a really good job repairing my sandals. I had no tread left (my shoes were worn completely…read moresmooth on the bottom!) and the straps on the side were starting to wear away. As you can see from the photo, they replaced my tread on the bottom of my shoes and repaired my straps. I think I'll get some more years out of these, which is great! Repair time was pretty good too - they can get backed up, but I dropped these off on Saturday and they were ready by Wednesday. I think the damage was relatively easy to repair, so that might have been a contribution to the quick turn-around. I'll be bringing in my boots this weekend - I am definitely pleased with the results of my sandals and my boots also need their tread replaced.

    TLDR: expensive, slow, low-quality repairs…read more Roughly 6 months ago I had my shoes repaired here I had a terrible experience. I was inspired to finally write this review because the sole of my shoe has since fallen clean off so my frustration is renewed. I'm no expert, but I don't think 6 months should be the lifespan of a shoe repair. I brought in a pair of oxford docs to be polished and resoled. Notably, there was a crack in the midsole that I requested they repair (I was hoping that they would replace the whole sole but literally just some glue would suffice). They charged me nearly 100 dollars, did not offer me a receipt, and told me they'd call me in about 2 weeks when they were finished. Two weeks came and went and they did not call. So I called them. They stated they did not have any shoes matching my description and asked for information from the receipt (which they never gave me!). Eventually they did find my shoes, but they took another week contact me again. When they did, they told me they had finished my shoes but used the wrong sole, so they would have to redo them. When I finally went in to pick them up, they had totally ruined the finish (gross, thick, gelatinous looking polish), didn't even resole the shoe. They had simply glued new treads on and entirely ignored the crack. I understand that docs can be tricky to resole properly but if they were not able to do what I asked for then they should have a) been up front and b) not charged me 100 dollars. I really regret not saying something....

    Elegant Tailoring and Alterations - sewingalterations - Updated May 2026

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