I do consistently come back to Charming Nail in Cranston but lately their service has been falling…read moreshort. I typically request an appointment online and despite doing so unless it is early in the morning the appointment always runs much longer than necessary due to how busy they are. I'm not sure if it is due to overbooking or just allowing too many walk-ins, but I have definitely had to wait over 20 minutes for an appointment I made in advanced which is unacceptable. Charming nail is one of the only salons in the area which offers dazzle dry, but the consistency of the service is all over the place. Some technicians follow the dazzle dry procedures perfectly which results in a long lasting manicure, but others don't and my nails chip less than 24 hours after being done. This is frustrating when I'm spending $30 plus tip for something that doesn't last. Especially when I'm getting nails done for a special event. Overall the vibe of the salon is good and the people are nice, but I do hope this lapse in recent service rectifies itself so that I can feel confident in going back.

My new favorite nail salon, great service and with kindness !!…read more The only reason it's not 5 star review is because they do not have a seating area in case someone is waiting !

This is an extremely strange nail salon. I went a handful of times trying to make it somehow work…read morebut the final deal breaker for me was when one of the employees harassed me unceasingly regarding my nail appointment upon my arrival. She asked if I had an appointment and I responded yes but she then proceeded to ask me several more times. I strongly suspect that it was my off-day attire that included a hoodie, baseball cap and mask that guided her non-stop barrage of questions. Understandably, I was extremely underdressed but so what, we're at a nail salon, am I required to wear my Sunday best? I can't understand the oddness of both the employees and customers of this salon. After sitting down awaiting my appointment, the customer that was being attended to by the "question asking" employee stared at me intensely. I noted that before embarking on her uncomfortable stare down, she was whispering with the employee. Of course I don't know what was said but whatever it was most certainly prompted the stare down. When my nail technician did finally appear, I guess he had overheard what transpired but elected not to chime in, informing his over zealous colleague that I did indeed have an appointment and I wasn't just sitting there awaiting the right moment to rob the place. In retrospect, I feel that if he had simply spoke up, that uncomfortable situation could have been avoided. Once he started doing my nails, he launched into this extremely awkward dialogue about how his colleague didn't recognize me and thought I was someone who wandered in off the street without an appointment. He also mentioned my attire and how they aren't accustomed to seeing me dressed that way. REALLY!!! It took me a while to fully grasp what I believe took place. I think this nail salon to be a place where only a certain type of people are welcome and anyone deemed different is not welcome and as if the staff were not unwelcoming enough, even the impolite customers who sit and stare unceasingly are odd and impolite. This is an unfriendly and unwelcoming place and I am not okay with their behavior. Not once during my handful of appointments was I even greeted when I walked in the door. On top of all of the above, they really aren't that skillful in the business of nails.

(Update: 6/2020) Paul! He's amazing, consistent, and friendly. He's done everything for me: from…read moredip, gel, acrylics, he's consistently reliable! (2019) I have dip, way better than shellac! So nice stays on for about 3 weeks. Staff is super friendly

9/9/17 This place…read morewas recommended by a their former worker, that I met at the eyebrow place earlier that day. Atmosphere Upon entering this place, I thought it was clean. There were about 9-10 chairs for pedicures and 9 tables for manis. The walls are painted a pale blue. No real theme in their decor. The chairs are cool. Service The hostess was friendly at first but quick to dismiss me. She gave me answer and she was already asking someone behind me what they needed. Umm, what if I had a follow up question? They let me soak for 15 minutes before Kelly came by. Kelly did a great job on the cuticles and the massage, but not so great with the heel. I wanted her to get all in there with that grater tool. I didn't even see her take it out. The customer next to me had the grater done. Weird. Kelly then painted one toe and asked if I was happy with the color. I was and I was glad she asked. Then she dipped a brush into a cup of alcohol to clean off any mistakes. Mani Kelly said very little to me. I'm fact I wouldn't call her friendly. The job was done well. Fast forward four weeks. No chips! I am very lucky and I was pleased with the results. This nail salon needs to work on friendlier costumer service and not be so rushed.

Ally is very rude. She speaks in her language to the others and giggles…read more She talks way too much while working on you causing her to stop and laugh, etc. She should do what she's being paid to do.. She needs people skills big time... She's abrupt and cannot be told anything. Will not be returning....

Family owned and operated, I couldn't have been happier to have come across this spa for a last…read moreminute mani/pedi. Tee has me hooked on dip nails. My experience with her was fantastic! She's so talented, sweet and funny! The atmosphere is incredibly welcoming and the spa is immaculate! I HIGHLY recommend Indulge for any nail needs!!

Very clean and beautiful nail salon. I went here after being frustrated with my current salon…read morerushing me and not really paying attention while working on my nails. Pointing and directing with no friendly chat. Also if I had a question about the way my nails were coming out the girl would get mad and tell me they were fine.. very uncomfortable.. This salon is the total opposite of that one.. I was greeted with a friendly smile offered water while I waited, which was about three minutes. The owners really appreciate you and value your business. I was treated to an amazing pedicure. From start to finish no rushing thorough massage with neat and precise trim and gel polish . Every thing was clean and sterile!! Family business with old fashioned customer service . Will definitely be going here on a regular basis from now on.

Jess is as good as they get. She's so talented, anything you can dream of she can do. I've been…read moregoing to her for a bit, then stopped because I live a little bit far and I had to go back. Her designs are amazing, and she doesn't soak off the gel in acetone like most salons (which makes my nails terribly weak and peel, yuck!) she buzzes it off which is also faster. Her new shop is so warm and inviting, she always has a good playlist going too! Two huge perks as well, you can make an appointment via text AND she gives a discount if you pay cash. .. I'll never go anywhere else :)

Words cannot describe how amazing these ladies are ! I love a gel manicure but they take it to a…read morewhole other level. My nails always last without chipping or peeling and they are very thorough with the process while being super time efficient ! No harsh smells when you walk into the salon and it's a super chill with environment. I drive from Pawtucket so that should be enough to tell you to try them out In RI terms that's like driving to the other side of the country and I'll continue to make the journey.

Im from MA and stopped in here on my way to PVD…read more This is hands down the best salon I have been to. Very clean, reasonable prices for all services and everyone was friendly. They take extra care to make sure you like your nails before you leave. if I could give them 10 stars I would. I would travel from MA to get my nails done here. Amazing

I was disappointed- I wanted to treat my self to a gel pedi and chair massage after working 10 days…read morein a row. I went on 9.6 Sat around 12:30pm. I wanted the $80 pedicure which included 30 minutes of either or a combo of massage - either the legs or in a chair. I guess I happened to get the wrong girl, I could tell right away she was not happy. She really didn't know the package and wasn't thrilled about doing the chair massage for 20minutes. So a left paying $100 plus - good tip. By the end of the day-- the color wasn't as shiny as it should be or have that perfect look to it. She completely missed my putting color on my little toe. That was my experience.

Lesley at Cosmo Nails is amazing at what she does! I've been going to see her every 3 weeks now for…read morenearly a year and wouldn't go anywhere else. On top of never being disappointed in Lesley's services, the salon has a welcoming environment and is always very clean. I also really appreciate being able to make and adjust my appointments online and earn reward points for dollars spent.

I have been going to Cosmo Nails for a long time and I have always been satisfied. I went for a…read moregel pedicure last week and I did not have my usual person. It has been less than a week and all of the nails have peeled off. The girl kept looking at her watch and I knew she did not put enough polish on and she did not keep the light on long enough. Very disappointed and will go elsewhere. The place has changed and not for the better.

high recommend to this salon ladies. im very picky on my nails but my first time here im very happy…read morewith Rosemary. She did her job with her heart i can feel it. clean place and happy.

When I had my nails done regularly which was pre-pandemic I went to the salon. I kind of forgot…read moreabout it after the pandemic and re-discovered it recently. I love the people there and the fact that it's clean. The bathroom is very clean. I have walked in without an appointment and been served within 10 minutes. I really should make an appointment but I forget. This time I went with my aunt and my cousin and two of my granddaughters. They were very accommodating although I had called ahead. They fit us in right away and did a beautiful job on our nails. We even got a little discount for the little ones. Nice place and they do a good job.

Great place to get your nails done. Full set mani and pedi. I do recommend making an appointment…read more They are very busy because of the quality of their services. Great place and great people. I would recommend it.

They Always do a great thorough job! Very nice too! Sunny is my favorite technician! The staff…read morestays the same for years!

Alicia the manager was amazing and very helpful. I had an unpleasant experience and she mended the…read moresituation for me. I recommend this location!

Just went to MiniLuxe in Cranston today for the first time. I had an amazing experience with Alicia…read moreand with my nail tech Katelyn. Everyone was so accommodating and friendly! I recommend. 10/10!