Brian Messer & his technicians are wonderful. My surround sound is amazing. When watching a movie…read moreyou feel like you're in the heart of the action! I recommend them for all of your technology needs!

I am not sure if I had a fluke or what. Took them 10 days to figure out my boot order was…read moreincorrect. Still charged me the full $95 "computer repair" fee. When I dropped off my computer, I asked for a diagnostic to see what was wrong. After calling multiple times, and getting the response "forward progress has been made" and "we'll call you back before the end of the day" bs, it took a trip to the shop to confirm it. After having my computer for 10 days, it had been "on the table for the last 5 days or so". When I asked what they knew, he spit back everything I had told him when the computer was dropped off. Communication: poor Price: fair for most things. Skill: n/a Time: slowest For all the negatives, they are friendly, and they eventually get around to fixing the issue Mike

I have been using F&S Williams for my HVAC ans Plumbing needs for almost 6 years, never have they…read morefailed me yet. Company is prompt, courtesy, respectful and professional. I would highly recommend F&S Williams to anyone in Lafayette or West Lafayette for there HVAC and Plumbing needs. They offer competitive prices and discounts for parts through there Preventive Maintenance Agreement. I trust them and they have always shown respect to my belongings.

Had a problem with our AC unit not cooling. After a lot of self-troubleshooting, i narrowed it…read moredown to my unit freezing up which usually happens when the refrigerant is low. I called F & S Wiliams at about 4pm and explained what was going on and they saif were going to send someone at night. I told them that wasnt necessary and I got a call from the technician the next morning and he was promptly at my house. Chris showed up and was professional and courteous. I explained him what i knew and what I had tried and he was able to run a few tests and diagnose that the system was freezing up. He explained to me the cost of refrigerant and offered to put that price in writing. I said that it was not necessary because F & S had been a good service for me 9 years ago when another company in town improperly installed my AC unit. Chris charged the system and encouraged questions. He stressed how important customer service is to him and his boss and any questions I had were not interfering with him. After the service was complete, he offered to bill me and I told him if I could use a card or check I could pay right now. He said card or check was acceptable and we settled up right there. It will be 95 degrees tomorrow outside but inside my house it will be a comfortable 68 degrees thanks, in part, to Chris and F & S Williams. I have used them before and if needed, I would not hesitate to use them again.

Great work done quickly, with lots of help on the tax and utility rebates. They presented clear…read moreoptions and didn't push.

Blue Fox (our tech Tim) was great in helping upgrade our sump and ejector pumps. This is a rental…read morehome for us, so we wanted to ensure equipment was working all the time to ensure we could rent it and not have complaints. Tim showed up on time, wore booties in the home, and guided us through various options, especially as we have short term renters we wanted the right equipment if people flush wipes, etc. Work was done quickly, but also very well (they even cleaned the area around the pumps in our basement). I am going to get them out soon to install disposals in all our rental sinks. 100% would recommend them if you are looking for a Plumber in Lafayette.

Very friendly,helpful and professional. It felt like they were honest and not pushy.I would…read moredefinitely use them again and recommend them to others.

I have left reviews for this company before and it seems that the problems will never end. Last…read moreSummer I had my entire plumbing explode underneath my house and Roto-Rooter came out to replace all of it. To start with the copper pipes were replaced with modern ones because to replace them with more copper was more expensive. That was fine. They couldn't mix and match so all of it had to be the new type. They took all of our copper piping which actually was worth quite a bit. On at least two occasions the pipes were not tightened enough so water was shooting underneath our house costing us about $600 in water bills, both times. When I had them change out everything they sent one guy to do the work of three. He also was one of the ones that accidentally did not tighten it correctly and had to come back to tighten it again. The pipes were changed out but he unhooked our boiler thinking that it was hooked up incorrectly and then after realizing that he had made a mistake hooked it back up. Unfortunately for us it was hooked up incorrectly and our boiler almost exploded, according to the company that installed it initially. It cost us $1,000 to have it hooked up again. So right there is $1,600 on top of the $5,000 I spent to have all of the piping changed. Now the washing machine when it drains somehow bubbles up in the sink, when my bathtub drains so does my toilet, and we just realized that our sink underneath in the kitchen is rusting out and dripping water which somehow no one seemed to notice when they changed out the piping. They told us it was no big deal under there and that it would dry. Instead we discovered today that it is leaking underneath it with standing water. We are supposed to have a 3-year warranty. One of the times they said they couldn't find our warranty. Luckily we had a copy of it. Another time they said that it was nothing that they had done and it was not covered under warranty even though we did not have a problem with it draining in the sink or the toilet before they did this work. I'm assuming they will come out here and tell me that the leak under the sink is not their responsibility or under warranty either even though they told us it was fine​. I don't ask for much. But I do ask for competency and for quality and for my warranty to be honored. I've written reports on this job before and I'm writing it again because of the fact that we just realized that it is literally leaking underneath our kitchen sink and this is the last straw. I am not taking this down this time. They have cost me over $1,600 in additional fees to the $5,000 that I paid to fix everything and we have problems we didn't have before. We called them initially because they were 24/7 and our pipes were bursting underneath our house and we needed someone immediately but I assumed that everything would be done professionally. So finally in the end they are either going to honor the warranty and fix this leak underneath the sink or I'm going to have to go through a completely different company and spend even more money thanks to roto-rooter. Let me just say that before this I thought the name Roto-Rooter was a professional company and that it meant something. I don't feel that way now. By the way when I called to tell them about all of this they apologized to me but that doesn't do anything for the money that they've cost me and for the problems I still am having. One last thing. When we had them out here because of the bathtub drainage with the toilet and the washing machine drainage in the sink they told us that had to do with our sewage lines and not anything they did but that's amazing because we never had that problem before they changed our plumbing when we had our copper plumbing. They originally were going to charge us $200 to even look at it until my Yelp review made them come out here and honor the warranty they supposedly couldn't find and look at it for free only to turn around and tell us that it was nothing they had done. Really??

We have a water purification system from Aqua Systems. It works great with our water, and we know…read morewe are drinking pure water without any crud in it. The system is very economical and they are always helpful and professional. Highly recommend.

When the equipment works, all is well. When it doesn't work, the only thing they know how to do is…read moreliterally replace parts WITHOUT KNOWING which parts are bad. They seem to have absolutely no way to test their equipment to find out what part(s) are bad, so everything is by hook or (more usually) crook.

I called recently for some faucet and shut-off valve replacements. Chris was amazing! He had to…read morecome back a second time due to some problems (this is a VERY old house), but he was professional, had a great attitude, and went out of his way to make sure the job was done right. I'd call Schomer's again any time.

Have used this company many times at numerous locations. Always had good work done at a higher…read morethan normal cost, but they were very professional and do good work, so I paid for what I got. This time was the last straw. Had a new water softener installed. Took 2 guys one hour to install. Never got a bill until I get a nasty letter with a past due notice. They charged me double the actual labor. I paid it over the phone, then told them the hours were wrong. I didn't ask for a discount because I wanted the right to share this experience. See "past due" notice along with a text I sent a buddy after it was done.

They have done such a great job at my home. Fast efficient and friendly. The end result was…read moreperfect. Thank you

About 2 months ago we moved into our home thinking there were few or limited issues only to find…read morethe previous renters had an animal that used the bathroom wherever it pleased. Knowing we needed to at least change the carpet out in the bedrooms we also wanted to install new vinyl through the living room and hallway. After reaching out to Nick he assessed everything we would need and gave us a fair price for the work to be completed. In 2 days Nick installed the carpet in 5 bedrooms and closets and set the vinyl in our living room! His attention to detail and knowledge of the carpet and vinyl exceeded expectation! We couldn't be happier with his work! Highly recommend going through PuroClean!

Pendleton came to my rescue last Nov when I came home at night after being away for a few days…read more Temperature in my house was 49 degrees. Called my usual H&C Co. They could not look at my furnace, but dropped off a couple of space heaters for me. Next day Pendleton was there & did an easy fix on my furnace. Everyone was surprised other Co would drop off space heaters but not take the time to even look at the furnace. Pendleton is now new only Heating & Cooling Co.

I have been using Rick and his guys for years! They have replaced my air conditioning unit and…read moreserviced my furnace many times. They are EXTREMELY responsive and take exceptional care of my home! They always check everything out perfectly and never push for repairs that are not needed. They always go above and beyond for my needs. The prices are always extremely fair.