I'm a little behind on this review, but hey!!! I was busy doing what I need to do with my move.
The move was a pain.....but this company made it a breeze come true.
First of all, communication is 100% . Bobby the owner kept me in the ring the whole time, on who was coming thru to help (even gave me an extra hand to help out) like how nice is that(?) I told him I needed only two men, and this guy gave me another dude to help. So, things got done in a short manner and I got to save my wallet. But regardless it was worth it! (As we all know moving is difficult)
Speaking to the owner via phone was easy- he immediately got my inquiry online and reviewed it as I spoke on the phone on my needs and concerns.
Love that he was on top of it.
I called all around the Boise area, and this company was super detailed, didn't de-rail me to a call center, didn't take time (days or two) to respond to me. "PHEWW!"
Even tho I gave them a call, the owner didn't beat around a bush with an estimate...he was CLEAR on, "this Is the total." I LOVE THAT, it's like, "lets be real here, I don't need hidden fees, or anything like that." I explained my budget, my need for ONLY TWO MEN FOR 3 hours. He was all about making it work for me.
Even tho I filled out the online form which is by the way, personal on who these guys are, his team, his company goals and how they work to get it done/ details! DETAILS! Talk about a win!
Just check out the site yourself.
Bobby, wanted to make sure "I as THE CLIENT WAS comfortable on WHO WILL be taking care of my stuff!
Respect right there.
"Thank you!"
Okay, so, I immediately knew with the quick and easy call that this was the TEAM I wanted to hire.
Everything was so smooth, just like he said.
Communication was spot on! I was notified the day before and day of (phone call/text)
The owner showed up himself and also brought an extra BODY to help out(like wwwhhhaaat?! Who does that?!) to kind, but also more like, I got you, and understand if we can, we will.
I respect that as a WHOLE for a company to care for the clients needs and understanding.
These guys were Super professional, greeted, asked every single time on, "where would you like this," it was perfect. I watched how the guys just went straight to work and did it with a smile here and there.....(idk about you, but smiles are everything)
I asked for all my totes to be out of my 26ft UHAUL TRUCK, and furniture to be unloaded within 3 hours and they got it done in SHORT AMOUNT OF TIME!!!! Less than 2 I believe.
I paid the full amount, because I just was baffled by how quick these guys were, but also by how they were super gentle on all my stuff.
The owner was super kind, period.
- I am just truly thankful I found this great company! They not only do moving, but they are versatile in their work with other projects and areas! I look forward in the future to use this company again or just to help clean my house, . Pretty exhausted here lol!
I do want to mention, that I gave this company waters, and basically hydration drinks! It's HOTTT OUT here, and regardless if we pay the company and they do what they do, we need to help out as a client. (AND just a reminder to everyone out there to show that love for each other)
Anyways, I recommend ELECTRIC Monkey You truly are a company that thrives on reflection.
I respect that.
Thank you for doing an exceptional service and thank you Bobby for seriously hiring/having the right crew and the extra hand when it was available. The moving cost saved my wallet. read more