Cancel

    Open app

    Search

    Eldercare Navigators

    5.0 (17 reviews)
    Open Open 24 hours

    Schedule a consultation

    You can now request a consultation from this business directly from Yelp

    Services - Eldercare Navigators

    Elder care planning

    Eldercare Navigators Photos

    You might also consider

    Recommended Reviews - Eldercare Navigators

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Thank you so much for your kind words Claire. Sincerely, Heather

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    A business that has compassion and genuinely cares for the elderlies and their families!!!

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex S.
    0
    79
    50

    6 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Alex, it has been an absolute pleasure to work with you.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Thank you very much!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Thank you for your kind words. Sincerely, Eldercare Navigators

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Heather E.

    Heather E.

    Thank you so much for your kind words and trust with your mom.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Eldercare Navigators

    Review Highlights - Eldercare Navigators

    I cannot recommend Heather enough, she brings expertise, reassurance, poise and creative problem-solving to every call.

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    With A Little Help

    With A Little Help

    4.6
    (22 reviews)

    With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

    I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

    Home Instead of Seattle

    Home Instead of Seattle

    3.8
    (16 reviews)

    very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

    I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

    Family Resource Home Care

    Family Resource Home Care

    2.3
    (17 reviews)

    I just lost one of THE BEST caregivers that works here. I am devastated. She likes me a lot but…read morefelt that my health issues weren't getting better because I only had her for a weekday and Sundays. She drives her own vehicle and that's freaking rare! The new Sunday caregiver is very sweet, works her butt off, and is an artist like me! She also lives about four blocks away from me and although she doesn't drive, she still managed to get a lot of chores taken care of. Hooray! Now, the bad part. Before I had M. as my driving caregiver, I had another great caregiver. Her first name also began with M. Ha! Anyway, SHE was amazing. And then, one Monday when she was supposed to start her shift with me, she didn't show up. I had her cellphone number and called her, frantically. Nothing. No calls. No texts. The supervisor called and asked me how I was doing with M, on my new weekday shift. I was surprised and told the supervisor that M. had not shown up or called. I was worried that maybe she had been in an accident or something. SHE didn't call Family Resource ever again. She just quit. I was so upset! And then I went through caregiver after caregiver after caregiver. I told Family Resource that they had one more chance or I would jump ship to another company. Oh, they begged me not to get another company. And they sent M., the most amazing and caring person I had ever met who was a caregiver. We hit it off from the first day and I requested that if she had any shifts she needed filled, I would love to have her. And it was great, until recently. She has children and wanted to spend more time with them in the summer, which I totally get. But...except for my Sunday caregiver, the company doesn't seem to be able to get a driver who isn't a complete flake. And the flakes are flaking out AFTER the company had assured me that they can get a person who drives. After a lot of "will they, won't they?" I am tentatively scheduled to have a driver tomorrow (Thursdays) to take me to a weekly medical procedure. IF no one bothers to show up or something else happens, I am going to find another home healthcare company. I have been dealing with the proverbial "bait and switch" crap for at least a year! This is soooo bad for my physical and mental health. This company never returns calls in a prompt manner. If you talk to one person one time and another person the next time, no one there has a freaking clue what's going on. Seriously?? Family Resource, get it together or I am done with your business.

    Inconsistent with regular care. Poor to no communication…read morewhen caregivers call out. Caregivers not experienced and unprofessional. using phone during shifts, falling asleep, refusing to follow care plan. refusing to use appropriate safety equipment. No communication with client. All caregivers did not speak English well enough to understand them. All said they just arrived in the country. Did not feel safe having their caregivers taking care of my mom.

    Merrill Gardens at Ballard

    Merrill Gardens at Ballard

    4.9
    (7 reviews)

    This is an incredible community with excellent management and community relations. The facility…read moreitself is a beautiful newer building, with Scandi details such as light woods, very uplifting, beautiful architectural details, lots of light and windows, and overall immersive and convivial common spaces. I found it very pleasant there. Also love the dining area overlooking the atrium. All spaces well designed, well kept, clean, and modern. The apartment rooms are also beautiful spaces with luxe carpets, modern kitchens, and baths, with good amount of storage. The food quality and service could be improved, but we ate at an odd time...2:30 pm on a Saturday. I can't say enough about the people running this... so many activities and the residents themselves are go-getter and so friendly. Beautiful facility ! We worked with the community relations Director and he was wonderful and helped us thru a very stressful process of convincing mom to leave her big house. He really knows how to talk to and relate to older persons, and he so committed and compassionate. He gave us incredible advice all along our journey to find a place for mom to live. He gave us incredible tips, referrals and information to help with the process. My mom chose this place out of all the ones we looked at, but due to timing issues and availability of units and some additional amenities she needed, we went with another wonderful Merrill Gardens property. Do not hesitate to make this your or your loved one's new home!

    My mum has been living independently at Merrill Gardens at Ballard for about 18 months. It's been…read morean excellent, safe & comfortable place for her. She's dealing with progressing memory issues & simply adjusting to being a widow & apartment life. She loves all the staff - from management, the medical director, front desk, dining room, concierge, facilities, & cleaning staff - they are all kind, friendly, fun & supportive - not only to her but to me also. It feels like home to me too. The staff immediately took the time to learn my mums (and my) name and get to know her so she felt welcomed, seen and supported. They go out of their way to accommodate her needs, they are immediately responsive. She has challenges that they have recently found an amazing work around for, which will give her extra support & more purpose in her day. Amazing! She's lived in 2 different apartments in the building & both feel new, clean, fresh, bright. Very comfortable. The location is fantastic - walk a block or so right into the heart of Ballard, grocery store across the street, banks & pharmacy a block away. It's perfect. As soon as I met Ian (community relations director) an Lisa (general manager) when we toured the facility, I knew we had found her next home. They are absolutely wonderful people! Zero pretense - just down to earth, fun & really good at what they do. Transitioning her into the facility was easy (mostly for me) with thanks to how simple the staff made it - a big move after living in your home 30 yrs! Thank you Merrill Gardens at Ballard - you are making this challenging time in my mothers (and my) life so much easier. I also will say that I have spoken to several other Merrill Gardens management & community relations staff at their other locations & have found every one of them to be incredibly helpful, also going out of their way to assist. We are truly appreciative - I have absolutely ZERO hesitations when recommending Merrill Gardens at Ballard.

    Eldercare Navigators - eldercareplanning - Updated June 2026

    Loading...
    Loading...
    Loading...