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Eldercare Navigators

5.0 (17 reviews)
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Services - Eldercare Navigators

Elder care planning

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2 years ago

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Heather E.

Thank you so much for your kind words Claire. Sincerely, Heather

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4 years ago

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Heather E.

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2 years ago

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Heather E.

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3 years ago

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Heather E.

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2 years ago

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Heather E.

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4 years ago

A business that has compassion and genuinely cares for the elderlies and their families!!!

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Heather E.

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3 years ago

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Heather E.

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7 years ago

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7 years ago

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6 years ago

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Heather E.

Alex, it has been an absolute pleasure to work with you.

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6 years ago

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Heather E.

Thank you very much!

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7 years ago

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Heather E.

Thank you for your kind words. Sincerely, Eldercare Navigators

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6 years ago

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Heather E.

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7 years ago

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Heather E.

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5 years ago

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Heather E.

Thank you so much for your kind words and trust with your mom.

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7 years ago

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Review Highlights - Eldercare Navigators

I cannot recommend Heather enough, she brings expertise, reassurance, poise and creative problem-solving to every call.

Mentioned in 15 reviews

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Northgate Senior Care

Northgate Senior Care

(1 review)

Northgate

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

HomeWell Care Services

HomeWell Care Services

(11 reviews)

Broadview

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

With A Little Help - WALH Team Hot Cocoa Party

With A Little Help

(23 reviews)

Eastlake

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

Eldercare Navigators - eldercareplanning - Updated May 2026

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