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    Eldercare Navigators

    5.0 (18 reviews)
    Open • Open 24 hours

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    3 years ago

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    Heather E.

    Thank you so much for your kind words Claire. Sincerely, Heather

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    4 years ago

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    Heather E.

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    2 years ago

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    Heather E.

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    4 years ago

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    Heather E.

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    3 years ago

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    Heather E.

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    3 years ago

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    Heather E.

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    4 years ago

    A business that has compassion and genuinely cares for the elderlies and their families!!!

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    Heather E.

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    7 years ago

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    7 years ago

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    6 years ago

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    Heather E.

    Alex, it has been an absolute pleasure to work with you.

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    6 years ago

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    Heather E.

    Thank you very much!

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    5 years ago

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    Heather E.

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    8 years ago

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    Heather E.

    Thank you for your kind words. Sincerely, Eldercare Navigators

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    7 years ago

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    Heather E.

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    7 years ago

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    Heather E.

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    6 years ago

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    Heather E.

    Thank you so much for your kind words and trust with your mom.

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    8 years ago

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    8 years ago

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    Ask the Community - Eldercare Navigators

    Review Highlights - Eldercare Navigators

    “I cannot recommend Heather enough, she brings expertise, reassurance, poise and creative problem-solving to every call.”

    Mentioned in 16 reviews

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    Home Instead of Seattle

    Home Instead of Seattle

    (17 reviews)

    Portage Bay

    very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

    I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

    Family Resource Home Care

    Family Resource Home Care

    (18 reviews)

    Licton Springs

    I just lost one of THE BEST caregivers that works here. I am devastated. She likes me a lot but…read morefelt that my health issues weren't getting better because I only had her for a weekday and Sundays. She drives her own vehicle and that's freaking rare! The new Sunday caregiver is very sweet, works her butt off, and is an artist like me! She also lives about four blocks away from me and although she doesn't drive, she still managed to get a lot of chores taken care of. Hooray! Now, the bad part. Before I had M. as my driving caregiver, I had another great caregiver. Her first name also began with M. Ha! Anyway, SHE was amazing. And then, one Monday when she was supposed to start her shift with me, she didn't show up. I had her cellphone number and called her, frantically. Nothing. No calls. No texts. The supervisor called and asked me how I was doing with M, on my new weekday shift. I was surprised and told the supervisor that M. had not shown up or called. I was worried that maybe she had been in an accident or something. SHE didn't call Family Resource ever again. She just quit. I was so upset! And then I went through caregiver after caregiver after caregiver. I told Family Resource that they had one more chance or I would jump ship to another company. Oh, they begged me not to get another company. And they sent M., the most amazing and caring person I had ever met who was a caregiver. We hit it off from the first day and I requested that if she had any shifts she needed filled, I would love to have her. And it was great, until recently. She has children and wanted to spend more time with them in the summer, which I totally get. But...except for my Sunday caregiver, the company doesn't seem to be able to get a driver who isn't a complete flake. And the flakes are flaking out AFTER the company had assured me that they can get a person who drives. After a lot of "will they, won't they?" I am tentatively scheduled to have a driver tomorrow (Thursdays) to take me to a weekly medical procedure. IF no one bothers to show up or something else happens, I am going to find another home healthcare company. I have been dealing with the proverbial "bait and switch" crap for at least a year! This is soooo bad for my physical and mental health. This company never returns calls in a prompt manner. If you talk to one person one time and another person the next time, no one there has a freaking clue what's going on. Seriously?? Family Resource, get it together or I am done with your business.

    I am a registered nurse and would never hire home health with a 2.3/5 rating. Patient care needs to…read morereflect responsibility and not a hit-or-miss history on the part of administration or anyone else closely involved. The people involved need to be acceptable on all levels. It sounds as though this is a toxic work place and a bad situation for those who are charged with care.

    Husky Senior Care - Aging brings changes.  Where you live shouldn't be one of them.

    Husky Senior Care

    (20 reviews)

    I'm a health care professional in hospice, and a huge part of my job is helping patients and…read morefamilies obtain quality and affordable private caregivers to supplement the care that the family is providing for their loved one. Husky, a smaller and caring agency, recently came into a very challenging situation with a frail very elderly couple, and despite their resistance to accepting outside care, Husky has completely won them over. Unlike some other care agencies that i've worked with,Husky not only comes in and provides a free consult with a care manager, they CONTINUE to have the managers monitor and communicate with the family and the healthcare team. Care managers Jennifer and Kris have been stellar in this way, and have found the most amazing caregiver, Michael, who visits them 2x weekly, each for 4 hours. They do it all, from driving the couple to errands and MD appts, to an outing at the lake, to meal prep, to light housekeeping, to personal care for our hospice patient. They are not the cheapest agency out there, but there is a real reason for this: quality caregivers, and a hands-on collaborative approach, My agency has no affiliation or relationship with Husky or any other agency, but i did feel it would be helpful for those who are seeking good safe care to give it a go. :)

    We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

    Merrill Gardens at Ballard

    Merrill Gardens at Ballard

    (8 reviews)

    Ballard

    This is an incredible community with excellent management and community relations. The facility…read moreitself is a beautiful newer building, with Scandi details such as light woods, very uplifting, beautiful architectural details, lots of light and windows, and overall immersive and convivial common spaces. I found it very pleasant there. Also love the dining area overlooking the atrium. All spaces well designed, well kept, clean, and modern. The apartment rooms are also beautiful spaces with luxe carpets, modern kitchens, and baths, with good amount of storage. The food quality and service could be improved, but we ate at an odd time...2:30 pm on a Saturday. I can't say enough about the people running this... so many activities and the residents themselves are go-getter and so friendly. Beautiful facility ! We worked with the community relations Director and he was wonderful and helped us thru a very stressful process of convincing mom to leave her big house. He really knows how to talk to and relate to older persons, and he so committed and compassionate. He gave us incredible advice all along our journey to find a place for mom to live. He gave us incredible tips, referrals and information to help with the process. My mom chose this place out of all the ones we looked at, but due to timing issues and availability of units and some additional amenities she needed, we went with another wonderful Merrill Gardens property. Do not hesitate to make this your or your loved one's new home!

    Here is a suggestion. (Unless this is the result you outcome you wanted.)…read more Get your bigots off the phone. Two separate people, a man and woman, at separate times in trying to schedule for my parents to come see the facility-- made comments about our names, even joked that our last name doesn't sound Swedish. Listen- I've been a business owner here in Ballard and helped start three companies out of this neighborhood and lived here for nearly 30 years. No I'm not Scandinavian, thanks for noticing in the way your company seems comfortable doing. I am not only cancelling any visit, but I am also reporting your treatment of customers of color to the Secretary of State's office. You all are so comfortable in your prejudice you didn't realize that the year is 2026. You have as much access to the world as anyone and you should probably look out the window and check who your neighbors are. Your staff is atrocious. If you are a different company than you are showing yourselves to be- then what's the delay?

    Eldercare Navigators - eldercareplanning - Updated October 2026

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