My mother was recently at Aegis for a month on a respite stay. This was her first experience with…read moreassisted living, and I cannot express how impressed I am with the staff at Aegis.
The first point of contact was Joan in Marketing; she was and remains compassionate, honest and has provided many resources for me and my family. She knew from day one that we would not be able to afford permanent residence, and she has assisted with everything from referrals to an elder law firm to placement agencies, as well as providing support and encouragement. My mom's stay at Aegis ended after Thanksgiving, and Joan has still been in contact with me to follow up on my mom's care.
The staff: I really doubt there's a better staff anywhere. From the team at the concierge desk (Isumi, Bob, Paul, Ailie), to dining (Sarah, Jenn, Linda,...) to the wonderful care team (Democracy!! Tierra, Monique, Sharon, Kristen, Spencer, Anna, Cole, Alex,.... the list is endless!) and the life enrichment team (Susan! Vince!) and the security team, who I saw daily at 6 am.
My mom was in such good hands, and it was plain to see that everyone was truly compassionate, that this was not just a job, but they really care and are compensated well for their hard work.
The building is gorgeous, but this is mainly for the families to enjoy. The residents of course love being in such a beautiful home with all these amazing features (the theater! the belfry!), but what really counts is the care. After touring several other assisted living facilities, it was quite plain to see the difference. The Aegis staff truly cares. Yes, they're running a business, but they do not have itchy fingers and dollar signs in their eyes when meeting with you to discuss potential care costs, unlike several other well known assisted living facilities that I won't name.
The cost is unfortunate as this really is unattainable for most, but I would strongly recommend this facility to anyone looking for the best place for a family member needing care.