Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

It took us a little while when working with Fedelta to find a caregiver who fit our family…read more However, when we found her we ended up with a terrific caregiver. We could not have been happier with her. We had some difficult communications with the accountant assigned to our family. In a span of about four months we only had to inquire about two bills, but the accountant took a long time to return our emails or phone messages. One time, information she gave us proved to be incorrect, but eventually everything got sorted. I just found the accountant to be less responsive than one would expect in a customer service role. It took longer than expected to see action on the return of the remaining balance of our deposit. However, I received an unexpected call from Fedelta, apologizing for the delay, and all ended well. The most important part of our relationship with Fedelta was the simple fact that they had a caregiver who treated my wife as though she was the caregiver's mother. While this extraordinary woman was with us, she became part of our family. What more can one ask.

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

I am a resident of Aljoya Thornton Place. Moving here was one of the best decisions I've ever made!…read moreThe people, the amenities, fieldtrips, exercise classes, the food - all are exceptional. Best of all, the worry that hounded me as a home owner just disappeared - someone else has to worry about maintenance. I feel like I'm on a cruise ship - forever! I feel optimistic about aging.

My mom's quality of living improved incredibly after she moved to Aljoya Thornton Place! The staff…read morethere are incredibly attentive and supportive. The amenities are top notch and it's close to everything, which makes getting around very easy for mom.

Highly unprofessional. The care givers do very little to…read morehelp their clients. Most of the care givers sit around on their phones or read a book. They nap as well - on the clock!!

Excellent Retirement Apartment Facilities for my Family Members…read more SITREP Both my mother and my uncle John have spent time in these facilities. Mom is still here and I come visit her. My uncle John has since moved on to a nursing home, but when he was more independent-living and ambulatory, these facilities made a great home for him. THE SETUP They are Studio-apartments for single individuals or couples. They have an excellent physical plan that includes many living rooms and multi-purpose rooms for the residents. I am very impressed with the computer room with it's four (4) whirring PCs! In a facility with more than a couple of hundred individuals that doesn't sound like a lot of computers, but this generation I have found isn't naturally intuitive to this technology. However, I have dragged my mom into the 21st Century world of computers and smartphones, and in the end she really has appreciated it. So she is usually one of just a few people that use the computers at any given time. GUEST ROOMS But beyond being residential facilities, they also have guest rooms that I have taken advantage of because they are integrated into this facility campus. The guest room I stay in is extremely inexpensive, and on the same compound as mom's. At a mere $35 a night - you can't beat that in any hotel for what amounts to a really nice studio apartment. I sometimes may begin and end a trip using my Hilton Honors Points at a Homewood Suite, but it's nice to know that for the buck of my stay in Seattle, I can stay at my mom's facility for my home base as I work and visit friends. HOLIDAY DINNERS I love the holidays at Northaven because of the festive celebrations they have around Easter, Thanksgiving and Christmas (usually the times I stay in mom's local digs). She likes to show me off to her co-residents as I come visit and hang with her posse. They are a bunch of fun older ladies - and one extremely funny Pakistani gentleman (a former diplomat now living in this country), and we make the most of some of the holiday events. The facility really goes all out on preparing special dinners and they are really quite delicious with all the trimmings. But I have to note that even the normal average dinners are quite elegant and enjoyable here. GARDENS There are some beautiful rose gardens on the grounds that the residents get to enjoy. All the gardening and trimming is quite exceptional and the ground are kept beautiful all year round.. THE LOWDOWN A very sweet and quaint facility to make home in one's sunset years.

My mom lived in the Northaven retirement home for a year or so before transferring to Northaven's…read moreassisted living facility. The facility is not luxurious, but it is clean, functional and well maintained. What warrants the 5 star review is the staff ... the Director, the social worker, the receptionists, the aides, the wait staff and house cleaners. They are all so warm, caring and attentive. My mom was fortunate to spend almost 10 years in this facility.

It's such a hard decision knowing when is the right time to move into an assisted care facility but…read moretalking with Karen made things seem so much less daunting. The space was beautiful and felt more like a boutique hotel than your "A" typical assisted care facility. She gave me a lot of great information, they are at the top of my list but ultimately it's our loved ones decision.

Just received my THIRD large check from the third class action lawsuit against Aegis and how it…read moremistreats is residents -all pre COVID. Dad passed (thankfully) way before COVID - I can only imagine the lawsuits continue (and were worse during COVID.) Stay away from this company.

Hyejung is a miracle worker! My first appointment I was nervous because I am afraid of needles. I…read moreheard from a coworker that acupuncture was very helpful for neck and back pain and I had recently sprained my neck muscles in a sport injury. Well I am not afraid anymore! It was a very gentle experience, Hyejung was so nice and walked me through the process and explained what kind of sensation I'd feel for each needle point. Now I have gone to 4 appointments and am in awe of the power of acupuncture. Not only has it helped with neck range of motion and neck/back pain and mobility, but it also has been so amazing for feeling relaxed and centered. I have anxiety and depression and feel that acupuncture has helped a lot with my mental health and reducing stress. I leave each appointment feeling relaxed, centered, and more in touch with my body. Hyejung is amazing and I definitely recommend going here especially if you are nervous or on the fence about acupuncture -- I was somewhat skeptical but read a bunch of peer reviewed studies showing acupuncture effectiveness and am SO GLAD I decided to try it! Not only has it been helping my neck issue but also has been a huge help for mental health, something I did not expect but am grateful for. Thank you Hyejung for all your kindness!

Hyejung is so incredible. She is compassionate, validating, empathetic, and professional. Our…read moreinitial visit was so thorough and she really prioritized my needs. My sleep quality has improved dramatically and I feel a lot less stressed. Her wellness center is clean, comfortable, and she follows COVID guidelines. Highly recommend!

I went to see Izette at Real Rehab as a referral from a friend and I was thrilled by the…read morerecommendation! My reason for going to rehab was from an ankle injury that didn't heal. It was an interesting situation with my and Izette knew just what to do. She got right to work and had my ankle/foot situation fixed up in no time at all; a true miracle-worker! I really appreciated her know-how of what to do for an effective treatment as well as some great exercises to do at home. Stellar physical therapist and great space to boot, in Northgate. I would HIGHLY recommend this place to anyone in need of any sort of rehab/ physical therapy!! - Kerri K.

I came here after two years of chronic shoulder pain that was keeping me in bed for weeks at a time…read moreand unable to function in my daily activities. I had visited several doctors, massage therapist, and acupuncturist over the years to try to find relief and nothing was working. Not only has Michelle been incredible at making connections to get to the root of my injury, but I also left my first physical therapy session pain free. Yes, you read that right. Pain-free for the first time in TWO YEARS!! I've been coming here for over a month now and my pain has consistently been almost non-existent or very low on the pain scale if I do have a flare-up. I got my life back and I'm so grateful for Michelle and the rest of the team at Real Rehab for their expertise.

I actually wrote to the company to let them know how happy we were with the help we got from a…read moreHeartland Home Health Care nurse recently. My husband had open-heart surgery in January at the University of Washington Medical Center and due to a diabetes-related wound complication, was admitted to the hospital for a second stay for initiation of wound-vac therapy. They sent us home with home-health nursing arrangements for changing the dressings. The hospital staff did not consult us about our preferences and made these arrangements for us, presenting them as the only option. Honestly, I was very concerned about what felt like a real violation of our privacy, and I did not want to have a nurse in our home. However, there really was no way to make the timing work and to secure arrangements in a wound-care clinic, so we reluctantly agreed to go along with the plan. Mary Bakker showed up at our house on Sunday and quickly changed my mind. She was professional, kind, and respectful. I did not feel uncomfortable at all about having her in our house. She was careful about doing the admission, medical plan, and medication-tracking paperwork accurately and explained things to me clearly (John was not interested in the paperwork, and she didn't force him to participate). Before beginning the treatment, Mary talked to John and I, listened carefully to our concerns, and wanted to know exactly what had and had not been working with the previous wound-vac dressings that he'd had. John had had a terrible experience with the first wound-vac dressing change in the hospital (the nurse refused to give him pain medication as ordered and it was very traumatic), and she was sympathetic and reassured John before she started. She also gave him a lot of autonomy in the process; he was able to remove the old dressing himself, which was the part that the hospital nurse had done in such a painful way. That was very helpful! She did a brilliant job changing the wound-vac dressing; it didn't leak as some of the previous ones in the hospital had, and it was also more comfortable than many of them. She shared information about the wound, what to expect as it healed, and when we would know we were done with the wound-vac unit, information we'd tried to get from hospital staff but never managed to learn from them (and we got the sense that many of them didn't know). The only feedback I'd give Heartland about how to improve is to provide their nurses with better gloves; the cheap vinyl ones that Mary had stuck to the dressing; the nitrile ones that the hospital had given me were much better. Better gloves are a tiny investment that would help the nurses perform better for their patients. Because John wanted to go back to work, we ended up getting the rest of the wound-vac dressing changes done at the UWMC wound clinic. This was in no way a reflection of the services we got from Heartland. We were both pleasantly surprised and if one of us ever needs home health care in the future, I will be a lot less concerned about it than I was this time.

This is now twice that Heartland has worked with me after a Total Knee Replacement…read more The first time was in March of 2010 and now with the replacement I had done on 12/21/11. I have not had an easy ride with the last replacement (thank god we only have two knees). Sick in the hospital, 2 units of blood, lots of pain and sent home over a long holiday weekend without complete pain control. I was a basket case and I live alone. If it had not been for Heartland, (Ronnie and Stacey) I think that I would have ended up back at ER and back in the hospital. Their great support and care have kept my sprits up and help give me the support to work on the painful recovery from my second not so fun total knee replacement. So glad that Heartland has been there again for me during my recovery. They get top ratings in my book. Suzy