It's such a hard decision knowing when is the right time to move into an assisted care facility but…read moretalking with Karen made things seem so much less daunting. The space was beautiful and felt more like a boutique hotel than your "A" typical assisted care facility. She gave me a lot of great information, they are at the top of my list but ultimately it's our loved ones decision.

Just received my THIRD large check from the third class action lawsuit against Aegis and how it…read moremistreats is residents -all pre COVID. Dad passed (thankfully) way before COVID - I can only imagine the lawsuits continue (and were worse during COVID.) Stay away from this company.

This place is the absolute WORST. Colette called 4 times within 1 minute...on the last call - she…read moresaid she was cancelling the referral bc she'd been trying to reach someone all week...she flat out LIED. I reported this to my insurance as well - so they NEVER REFER to this place again.

I have used CENTERWELL before and they were Great. But this last time was very poor. I fell out of…read moremy wheelchair and had 2 fractures. They refused me service because I couldn't walk to the bathroom. I needed physical therapy treatment so that I could walk. Chris is a fantastic therapist but Joshua and Elaine both said NO. If I could I would give them NO stars. Now I am confined to a wheelchair. Worse company to use. I was also told that they have higher standards than other companies. This place should be called NO HELPERS!!!!

Excellent Retirement Apartment Facilities for my Family Members…read more SITREP Both my mother and my uncle John have spent time in these facilities. Mom is still here and I come visit her. My uncle John has since moved on to a nursing home, but when he was more independent-living and ambulatory, these facilities made a great home for him. THE SETUP They are Studio-apartments for single individuals or couples. They have an excellent physical plan that includes many living rooms and multi-purpose rooms for the residents. I am very impressed with the computer room with it's four (4) whirring PCs! In a facility with more than a couple of hundred individuals that doesn't sound like a lot of computers, but this generation I have found isn't naturally intuitive to this technology. However, I have dragged my mom into the 21st Century world of computers and smartphones, and in the end she really has appreciated it. So she is usually one of just a few people that use the computers at any given time. GUEST ROOMS But beyond being residential facilities, they also have guest rooms that I have taken advantage of because they are integrated into this facility campus. The guest room I stay in is extremely inexpensive, and on the same compound as mom's. At a mere $35 a night - you can't beat that in any hotel for what amounts to a really nice studio apartment. I sometimes may begin and end a trip using my Hilton Honors Points at a Homewood Suite, but it's nice to know that for the buck of my stay in Seattle, I can stay at my mom's facility for my home base as I work and visit friends. HOLIDAY DINNERS I love the holidays at Northaven because of the festive celebrations they have around Easter, Thanksgiving and Christmas (usually the times I stay in mom's local digs). She likes to show me off to her co-residents as I come visit and hang with her posse. They are a bunch of fun older ladies - and one extremely funny Pakistani gentleman (a former diplomat now living in this country), and we make the most of some of the holiday events. The facility really goes all out on preparing special dinners and they are really quite delicious with all the trimmings. But I have to note that even the normal average dinners are quite elegant and enjoyable here. GARDENS There are some beautiful rose gardens on the grounds that the residents get to enjoy. All the gardening and trimming is quite exceptional and the ground are kept beautiful all year round.. THE LOWDOWN A very sweet and quaint facility to make home in one's sunset years.

My mom lived in the Northaven retirement home for a year or so before transferring to Northaven's…read moreassisted living facility. The facility is not luxurious, but it is clean, functional and well maintained. What warrants the 5 star review is the staff ... the Director, the social worker, the receptionists, the aides, the wait staff and house cleaners. They are all so warm, caring and attentive. My mom was fortunate to spend almost 10 years in this facility.

Appalling service on two separate occasions…read more 1) I couldn't find the parking area in the garage, and when I called, I couldn't get through to a human. I ended up parking a block away on the street! 2) I had shingles, and getting my medicine in a timely manner was crucial. Again, I couldn't get through to a human. I tried to set up a video appointment, but there were too many hoops, so I had to pay extra money I don't have to go to another doctor. This is not a very humane way to treat patients. Extremely frustrating experience. I do not recommend UW Physicians.

About 30 years ago I started my medical journey at the UW Medicine at Northgate, Northgate is my…read morehome neighborhood in Seattle. My pediatrician was Dr. Hyde, then when my family moved north to Shoreline a couple years later we transferred to the UW Medicine there. The current UW Neighborhood Northgate Clinic is still located at Northgate, however not in the same building as it once was. Currently, it serves as my primary care provider as part of my Medicaid (Amerigroup plan) health insurance with Dr. Roesel as my primary physician. While parking at the current Northgate location is abundant and medical services are varied, it does not have all of the offerings of my previous primary care provider, ICHS Shoreline. Since this clinic is for medical, my current medical pursuits are now separated into medical (here), dental (elsewhere), and optical (different elsewhere).

I have not been an inpatient here, but I do come here for the UW lab. It's a beautiful and tranquil…read morecampus, and if I had to be in the hospital, this UW location would be a good choice. The lab is excellent. It's a walk-in (no appointments) that most people don't realize is here and part of the UW's labs. And the lab staff is friendly and professional.

ER doctors and staff were amazing…read more Transition to the hospital Special Care Unit was smooth and quick. They have a special doctor to serve as point person to bridge the two different areas of practice. Love it.

After a few sessions of PT at a different provider to rehab my repaired rotator cuff it was obvious…read morethey preached "no pain, no gain". Then I asked Dzuka to take my case and I received the most careful and painless recovery ever. He is the go-to guy for shoulders; incredibly knowledgable and nice guy, too. And he fixed my wife's frozen shoulder with the same care.

I got referred here because I was having some pain walking due to being 3rd trimester being…read morepregnant and my doc said they do prenatal pt. I initially connected with them back in August and had an initial teledoc to talk about my pain points and what they can help with. I really liked the physical therapist that connected with me as she has a lot of experience with pregnant women. I tried to make a follow up meeting by emailing my new client paperwork but never got a response. I called and asked when they will be available and also emailed but got no response again. I emailed again (and by then it's September) the front desk says they're not available till December. That defeats the whole purpose of me scheduling an appointment when my baby is due Nov 7th. I was really dissatisfied with their customer service of not really getting back to me in a timely manner or at least give me a heads up that they won't be available till December instead of me waiting from August to today to only find out they're not available. I highly do not recommend this facility as they lack prompt communication skills

I was referred by my doctor to get physical therapy but they have not treated all the referrals…read morethat my doctor recommended and one therapist was eating while treating me .

I have been doing PT with North Sound Physical Therapy for the past two months for issues regarding…read moremy shoulder, neck, and low back/hips. I could not be more satisfied with the service I have received from the warm, kind, and highly knowledgeable staff (Cody, Beth, Bethany, Sarah, and Eric). In particular, Beth Veile, PTA, has educated me more than any other physical therapist I have ever seen as to how to work with my specific issues. As a result, I have no more neck pain, and the pain in my low back and shoulder has been minimized. The staff at North Sound connect well with me as a human being first and foremost--this, to me, is of primary importance. When medical personnel of any kind cannot connect with the human beings sitting before them, they do them an injustice, and authentic healing is stifled as a result. I always look forward to going to see the staff at North Sound--in a way, they feel like family. If you are seeking this kind of warm connection with a group of highly skilled physical therapists, I strongly recommend checking out North Sound.

I actually wrote to the company to let them know how happy we were with the help we got from a…read moreHeartland Home Health Care nurse recently. My husband had open-heart surgery in January at the University of Washington Medical Center and due to a diabetes-related wound complication, was admitted to the hospital for a second stay for initiation of wound-vac therapy. They sent us home with home-health nursing arrangements for changing the dressings. The hospital staff did not consult us about our preferences and made these arrangements for us, presenting them as the only option. Honestly, I was very concerned about what felt like a real violation of our privacy, and I did not want to have a nurse in our home. However, there really was no way to make the timing work and to secure arrangements in a wound-care clinic, so we reluctantly agreed to go along with the plan. Mary Bakker showed up at our house on Sunday and quickly changed my mind. She was professional, kind, and respectful. I did not feel uncomfortable at all about having her in our house. She was careful about doing the admission, medical plan, and medication-tracking paperwork accurately and explained things to me clearly (John was not interested in the paperwork, and she didn't force him to participate). Before beginning the treatment, Mary talked to John and I, listened carefully to our concerns, and wanted to know exactly what had and had not been working with the previous wound-vac dressings that he'd had. John had had a terrible experience with the first wound-vac dressing change in the hospital (the nurse refused to give him pain medication as ordered and it was very traumatic), and she was sympathetic and reassured John before she started. She also gave him a lot of autonomy in the process; he was able to remove the old dressing himself, which was the part that the hospital nurse had done in such a painful way. That was very helpful! She did a brilliant job changing the wound-vac dressing; it didn't leak as some of the previous ones in the hospital had, and it was also more comfortable than many of them. She shared information about the wound, what to expect as it healed, and when we would know we were done with the wound-vac unit, information we'd tried to get from hospital staff but never managed to learn from them (and we got the sense that many of them didn't know). The only feedback I'd give Heartland about how to improve is to provide their nurses with better gloves; the cheap vinyl ones that Mary had stuck to the dressing; the nitrile ones that the hospital had given me were much better. Better gloves are a tiny investment that would help the nurses perform better for their patients. Because John wanted to go back to work, we ended up getting the rest of the wound-vac dressing changes done at the UWMC wound clinic. This was in no way a reflection of the services we got from Heartland. We were both pleasantly surprised and if one of us ever needs home health care in the future, I will be a lot less concerned about it than I was this time.

This is now twice that Heartland has worked with me after a Total Knee Replacement…read more The first time was in March of 2010 and now with the replacement I had done on 12/21/11. I have not had an easy ride with the last replacement (thank god we only have two knees). Sick in the hospital, 2 units of blood, lots of pain and sent home over a long holiday weekend without complete pain control. I was a basket case and I live alone. If it had not been for Heartland, (Ronnie and Stacey) I think that I would have ended up back at ER and back in the hospital. Their great support and care have kept my sprits up and help give me the support to work on the painful recovery from my second not so fun total knee replacement. So glad that Heartland has been there again for me during my recovery. They get top ratings in my book. Suzy

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

I am the patient fedelta homecare/careforce I am disabled with permanent disability there since…read morelast year, care force didn't care about their patient and the caregiver without telling me throwing away my stuff to the dumpsters my food from freezer and broken my stuff camera the supervisor name is julia filippov is really rude to me, I feel being harassing by her and feel disrespectful and discrimination by her bad service, this agency I try to report to the her company I feel they try to cover it up!

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.