My Mom was diagnosed with mild vascular dementia several years ago. For years she was able to live…read morecompletely independently, but with time, her disease progressed to the point where we decided that she would do better in a supportive community. But where to move her? The choices seemed overwhelming. Over the years I've had experiences with a wide range of retirement communities, rehabilitation facilities, nursing homes, etc. involving family and friends, so I'd seen both the best and others I wouldn't wish on anyone.  This experience was really helpful, because when Mom could no longer live on her own, I already had an idea about what I wanted for her. We ultimately selected IDA CULVER HOUSE BROADVIEW for its reputation, range of services, location, gorgeous campus, and most importantly, its memory care unit. We couldn't be happier. Here's why I chose them. First, I spoke to a lot of professionals in the field, friends, and colleagues when the (somewhat frantic) search began and was surprised how many had parents or knew friends' parents who lived at ICHB and they all raved about it. That was a great first sign. Second, it's locally owned and operated and is not part of a national franchise, so it feels less corporate and more home-y than other facilities with a wonderful focus on the residents. At the same time, it's an expansive 8-acre campus with a range of living options and is beautifully manicured with gorgeous trees, flowers, paths, both indoor and outdoor seating areas, a beautiful second floor library with big picture windows, and a dining room with beautiful views of the water and mountains. Third, high staff turnover in this business is pretty common. So I was pleasantly surprised to learn how many staff members have been with ICHB for 10 or 20 years or longer. It's a testament to how the company treats its staff. Personally, it's important that the folks who are looking after my Mom like what they do, care about the residents, and that the relationships she builds will be lasting. This is especially important for those with memory problems. I've spent quite a bit of time interacting with staff over the past five or six months and continue to be impressed by how caring, helpful, and personally invested they all are. Fourth, ICHB is a great choice if you have a parent who wants to find a place to retire and age in place. Three options are available: 100% independent living in studios, one-bedroom or two-bedroom apartments; independent living with assisted living services added as needs increase; and memory care. The last thing I wanted for my Mom was to move her into a place only to have to move her elsewhere for memory care when the time came; I wanted more certainty and stability for her. ICHB was a great fit for this reason. When my Mom first moved in, she had a gorgeous, brightly lit studio apartment with a view of Puget Sound and the Olympics with trees right outside her window. Everything was new and clean. It was amazing! There were lots of planned activities, classes, social events, and options for staying busy, making friends, and pursuing hobbies (I receive regular courtesy emails with lists of planned and upcoming offerings). Given her needs at the time, we arranged for her to have assisted living services to provide her the extra help she needed. When her dementia progressed, the Nurse Director helped us transition her into ICHB's memory care unit, called the Terrace. The staff in the Terrace is experienced with Alzheimer's and dementia and know how to provide specialized support to the residents. Her days are filled with activities and she seems happier than ever. I recognize this has been a really long review (hopefully it won't be a tl;dr kind of thing) but I wanted to share this in the event it might be helpful to others who are where I was when our journey began. The thing that has made the most difference to me is the peace of mind I now have knowing that Mom is being well taken care of, is happy, and that if either she or I ever need anything, the staff at ICHB is there for us.

Our family has two members currently residing at Ida Culver House. One is totally independent and…read morethe other requires more support. Both are pretty happy with the environment. They both state that they really enjoy the meals and the dining facilities, also the opportunities to socialize with others in a variety of dining options. I am unable to address the costs with any accuracy so I will say I only understand that fees are 'hefty'. But that includes all expenses. The family members support each them with frequent visits and supplement anything they need. At times, the staff is not 100% on the ball and require that we keep check on doctor's orders. It is important to do this since health issues are involved.  There are a variety of activities offered and many residents take advantage of the offerings and state that the choices are outstanding. These activities offer so much, friendships, socialization, enjoyment and much more. The programs are high quality and open to all. So far, the individual apartments are pretty basic. The windows are large and open onto lovely landscaping. Moving in required that each family member had to leave much behind and only bring in a few treasured items to fit into the small apartments. For our family members it is important that we 'supplement' their lives with our support. We do so with love and affection.

My mother was recently at Aegis for a month on a respite stay. This was her first experience with…read moreassisted living, and I cannot express how impressed I am with the staff at Aegis. The first point of contact was Joan in Marketing; she was and remains compassionate, honest and has provided many resources for me and my family. She knew from day one that we would not be able to afford permanent residence, and she has assisted with everything from referrals to an elder law firm to placement agencies, as well as providing support and encouragement. My mom's stay at Aegis ended after Thanksgiving, and Joan has still been in contact with me to follow up on my mom's care. The staff: I really doubt there's a better staff anywhere. From the team at the concierge desk (Isumi, Bob, Paul, Ailie), to dining (Sarah, Jenn, Linda,...) to the wonderful care team (Democracy!! Tierra, Monique, Sharon, Kristen, Spencer, Anna, Cole, Alex,.... the list is endless!) and the life enrichment team (Susan! Vince!) and the security team, who I saw daily at 6 am. My mom was in such good hands, and it was plain to see that everyone was truly compassionate, that this was not just a job, but they really care and are compensated well for their hard work. The building is gorgeous, but this is mainly for the families to enjoy. The residents of course love being in such a beautiful home with all these amazing features (the theater! the belfry!), but what really counts is the care. After touring several other assisted living facilities, it was quite plain to see the difference. The Aegis staff truly cares. Yes, they're running a business, but they do not have itchy fingers and dollar signs in their eyes when meeting with you to discuss potential care costs, unlike several other well known assisted living facilities that I won't name. The cost is unfortunate as this really is unattainable for most, but I would strongly recommend this facility to anyone looking for the best place for a family member needing care.

It's a nice facility, but care is substandard. They create a care plan which is designed to charge…read morefor the services needed by the resident, but no accountability for delivering those services. My mother never consistently got the care we were promised (e.g., got one shower per month vs. 3 per week in the plan, almost never wearing her compression socks vs. paying to have these on each day). As well, as someone with dementia, she mostly sat alone in her room. During the sales process we were told how skilled the staff were engaging with dementia residents. We didn't see that after moving in, so would complain, we'd see temporary improvement, but always short lived. Staff turnover is high. There were many really great people that provided good care, but were quickly gone. Ultimately we moved her to an adult family home which was light years better and a fraction of the cost.

Great community, staff is friendly and available. All of the staff are helpful with providing a…read morereal community where people are friendly including staff.

I have lived at "the plaza on 5th" (as I call it) for two years and find it to be a terrific place…read more the food is quite good, and available 7 am to 7pm, the management is excellent (Michelle, Brian, Joe, David), and every staff person I've interacted with knows my name and greets me warmly. I'd like to name here each of the superb staff that have made my stay such a treat: concierges Lisa and Denise, wait staff Juno, Michael, Jeanette, Joven, Thyra, Mubalum, and Asher, housekeepers Maritza and Asha, caretaking staff Inna, Aline, Irene, and Cece, and Phil the driver and sometimes excellent singer/guitar player.

No one prepares you for caring for both parents at the same time, with two very different needs…read more Our mother had dementia. Our father was recovering from a stroke. We were overwhelmed and trying to make the right call for our parents. The staff didn't just know our mother's name, they knew her. Her routines, what calmed her, how to reach her on the hard days. The sundowning was something our family had struggled with for a long time, and watching them handle those moments with such patience was a relief we didn't know we needed. Our father received that same level of thoughtful, personalized attention through his stroke recovery. Low staff turnover, consistent communication was really important to us and Langland House was so reliable. It was the perfect environment that made my parents feel like they were still at home, rather than a facility. If your family is in the middle of this search right now, I hope this helps to make your decision. Very much recommend Langland House!

Both my sister and my brother-in-law had to be moved to the Langland House. My sister had an early…read morestages of dementia and my brother-in-law was in advanced state of Parkinson's. The decision had to be made on a very short notice and I must say, Langland House provided them an excellent care. The staff is amazing and not only made the residents comfortable but made them feel at home. Not only the staff constantly had their eye on the residents but were watchful for their safety and comfort. Based on what I observed with all the residents everyone enjoyed the food and the type of care each one needed. Both received their medications on time, the medications were ordered every month on a very easy to track system so the family did not have to worry and run-around in panic at the last minute. Staff took each resident for a walk either outside or made them walk inside as part of a daily routine. Langland House is nicely designed with lots of windows facing east, west and south. The light into the common areas and the bedrooms and high ceilings brought a very peaceful setting / feeling not only for the residents but anyone of the family visiting the facility. I would highly recommend considering this Langland House facility on Densmore Ave N in Seattle for any family member if their family member is in need for such a facility.

My good friend Joan came to Aegis Living Madison a few years ago from another assisted living…read morefacility that was no longer able to give her the care she needed. As her power of attorney, I met with Elizabeth to see if Aegis might be a good fit for Joan since a few of her friends from the other facility had already moved over. I was very impressed with both the facility and the caring staff when she moved in and with the staff that have come since. Joan is happy here and grateful that the staff pays attention to her individual needs and wishes and that they are more available and do a more complete job than the previous facility. She feels comfortable and at home here and is very appreciative of all the amenities (i.e. the enrichment program and excursions outside the facility) and services that have been added recently, such as visiting dental care and Powerback rehab. For me, I really appreciate how Aegis weathered the COVID pandemic and maintained my connection with Joan by adding the outside space where we could meet, and taking such good care of her when I couldn't be there. While the parking has recently been wild, it is really better than where she was before. Thanks for everything!

I have found the staff responsive, professional and genuinely caring. Everyone from the…read moreadministrative to the facilities staff have worked in support of my mother's care. I want to thank Andrew and Ethan for all the help they've provided me when I've needed to make changes in my mother's apartment.

I have been at CLA for five weeks now, in rehab for a broken leg post-surgery. I'm 75 and this is…read moremy first time in a place like this. The staff is outstanding. Certified Nurse Assistants (CNA's) are the heart of the operation, and come from all over the world. They are competent, cheerful, safe, clean, hard working and kind, as good as it gets IMHO. PT's, OT's and nurses do their jobs well, despite my desire to push myself too hard for my own good. There are some levels of administration missing for smooth running, but I understand this is temporary due to unexpected staff departures (for family and health reasons) If half-point ratings were available I would dock CLH a half-point because the food is awful. Some is inedible, diet orders are not followed, and it's always cold. Friends have ended up bringing me food, and given my low appetite that worked for me. The wonderful staff makes up for the poor quality of the meals, and then some. But be advised. The non-profit quality of caring is evident in the cheerful interior of the building, the architecture is airy and accessible, and the courtyard is lovely. CLA is not perfect, nor is anywhere. My first two weeks here were hard given the trauma of a post-op seizure, but I have felt safe and cared-for and I AM recovering. If, God forbid, I need rehab or long-term care, I would come back here.

This is a place to heal and recover. No matter what type of care is needed, it's always provided…read more The front office folks are always involved with your healing process. The care professionals are great. No matter day or night the care team is wonderful. Family is how this place feels. I was a patient for several weeks and I'm better for it. Thanks all

I stayed here for 2 weeks after a knee replacement. Linda Rackner, the marketing director,…read moreprovided a comprehensive and straightforward presentation during my tour. She took special care to personal my room! The care team and concierge Richard were quick to respond, incredibly helpful, positive, and friendly. The facility has amazing amenities and views, and great activities. I took a ukulele class and loved it so much I bought one after I left and have been taking tutorials since. I look forward to stay here again in October for my knee replacement on the other side. Thank you Aegis and care team for your great care!

My husband stayed at Skyline for 3 1/2 weeks following an extensive spinal fusion operation. We…read morewere both impressed with the care he received. The nursing staff and CNAs were attentive and caring. The physical and occupational therapists were excellent and he had PT/OT every week day and sometimes on weekends. The facility itself is lovely and the food was great. We could not have asked for a better experience!

I am interested in moving to Skyline but can not believe they had a sales rep call me who does not…read moreknow the basic facts about your institution. Honestly - she does not know how much the buy in is and if a percentage is returned to my heirs after my death. Honestly - If I am to give you over One Million Dollars, you need to do better on your end. PLEASE have some respect for your clients! Skyline has been highly recommended AND I have friends who live there. SHAME ON YOU!