Great experience dealing with Millennium Auto Sales and definitely worth the drive from Meridian…read moreIdaho. Saw the Nissan Frontier on Carfax on a Friday afternoon, called and setup an appointment for Saturday late morning, test drove and closed the deal and was back in Meridian by sundown! Great staff and a large selection of modern new vehicles! Martin and Anna

They sold me a car with a dead battery, dry rotted tires, spent alternator, defective door locks…read more The sales man could not be more condescending. I got screwed as a single female with no experience at this dealership. And I had cancer! These guys are the WORST!

We just purchased our 3rd new Nissan, 2 of the purchases came from Bill Robertson Nissan. Christian…read moreis quite the salesman, never pushy just informative and he lets the customer decide on their budget parameters. Not many car salesman have the professional attitude he has. My wife and I felt comfortable We have been a customer of this dealership for many years and have all of our maintenance from oil changes to brakes performed there. I rate it a 5 star dealership.

Nic was amazing!! He recently helped me buy my new car. He was patient and extremely informative…read morethroughout the entire process. The finance department was also incredible in helping me finance my payments and making everything very very affordable. The next time I need a car I will definitely be stopping back by here and working with Nic!

Jordon is the Best. Zero stress. Best pricing on the west coast. Family business so easy doing…read morebusiness with them.

I've worked with Hector at Archibalds a couple of times now, and every experience has been nothing…read moreshort of excellent. He's consistently professional, knowledgeable, and genuinely focused on helping me find the right vehicle without any pressure. Whether it was my first purchase or this most recent one, Hector made the process smooth, transparent, and even enjoyable. He takes the time to understand what you're looking for, answers every question patiently, and always works hard to get you the best deal possible. If you're looking for someone at Archibalds you can truly trust and feel confident returning to, I highly recommend Hector. He's the kind of salesman who makes you want to come back again and again.

Amazing! Ask for Angel B, he will make sure you have a great experience and find a vehicle that…read moreworks for you.

Just wanted to shout about our awesome experience with our Sales Agent Angel Beltran at Corwin Ford…read morein Tri-Cities. We went truck shopping last month - not necessarily looking to purchase that day - but open to it if we found the right rig. When we pulled up to Corwin, we were greeted by Angel. He came across as 100% legit, not pushy at all - completely welcoming and eager to answer our questions. I had my eye on a Maverick - and he was super knowledgeable about all the features and differences between models. Made us feel super comfortable was easy going the entire time. After a test drive, and Angel showing us all the features - we were sold! The whole experience was great. Angel is going to be a Super Star!! Thank you Corwin!!

I communicated with Ken primarily online as I live in Vancouver, WA, and he was prompt in his…read moreresponses, provided whatever information I requested, and when I decided to make the drive up to view/drive the truck, I found that everything was exactly as he represented. We drove the truck, decided it was what we wanted and asked Ken to prepare the paperwork while we had lunch nearby. Any hesitation I felt about wasting a long drive (as I had on two prior occasions to other dealers) were quickly dismissed. I never felt pressured at any time during the process, from my first e-mail communication to signing the final paperwork. Also, Ken (owner) was practicing safe Covid-19 protocols and we were very comfortable with his safety measures. I would recommend John's Auto Mart to anyone seeking a straightforward and stress free buying experience.

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

just now New My…read moreexperience with Tri-Cities BMW was extremely disappointing. The salesman by the named Miguel Reyna, without my verbal or written consent, he proceeded to run my credit report. At no point did I authorize a credit inquiry. This action is not only unethical but also a violation of consumer trust and potentially unlawful under the Fair Credit Reporting Act. He took my personal information/ social security that BMW has (I have purchased several BMW in the past) I expected professionalism and transparency, but instead was left feeling disrespected and concerned about how my personal information was handled. Customers deserve honesty and clear communication when making such an important financial decision, and unfortunately, that was not my experience here. I would strongly caution others to be vigilant when working with this dealership.

Whenever I visit Sam Dorsey, the Parts Department Manager, at BMW he is always friendly and…read moreresolves my questions in a matter of minutes. Today I came in because part of my license plate bracket was falling off. Sam warmly greeted me and came to assess my situation. In a matter of a few minutes Sam found the part he needed and attached my license plate bracket securely back on to my 320i (2018). I left today a very satisfied customer and will be back again to purchase parts and seek assistance from a very skilled and helpful Parts Manager named Sam Dorsey. Thanks for such a wonderful service experience!!!

On Thursday, June 23rd my husband and I were en-route from Camas, WA. to Spokane WA. to pick up our…read moreson from Gonzaga basketball camp when a tire pressure light came on our 2016 Mazda CX5. We pulled over and checked the tires and saw nothing but the light remained on. We googled the nearest Mazda dealership which was McCurley Integrity Mazda in Pasco. We pulled in at around 5:30 PM expecting bad news. The service manager, Stan, was fantastic. He immediately asked for my key, he put the car up on the rack for inspection and he checked all tires for any visible issue. He then set all tires at the same tire pressure and showed me how to do so. This is not our local dealership and there was nothing in it for the service rep yet Stan was friendly, helpful and he got us back on the road in about 15 minutes feeling very relieved. Thank you, thank you, thank you!

We bought a 2018 Ford Escape from McCurley Chevrolet in March. At the time of signing, everything…read morewas perfect and we were assured that the vehicle had even been given a McCurley Certified 360 inspection. A week later, the car started having shifting issues. It was struggling to go into 2nd and 3rd gears and was making a sound under the hood. We brought it back and explained the issues. They told us McCurley Mazda did the initial inspections and to bring it there, so we did. We ended up having to leave it there because no one could tell us what was wrong. We didn't hear anything for 2 weeks, so we called and they said they still didn't know anything, but thought it was the timing chain. We didn't hear anything again for another week, so we called and were told no one there knew what was going on and they were taking it to McCurley Ford. It stayed another 2 weeks there with no updates, except to randomly call us one day to let us know the guy working on it would be absent that day. About a week later, they called and said it was done. They replaced the timing chain. We picked it up, brought it home, and it was good for another week. Now it is doing the SAME thing again that we initially brought it in for -- jerking, struggling to go into 2nd and 3rd gears, and there is a ticking sound under the hood. On top of that, the driver's side door is struggling to open and close. They kept the car through the entire warranty period, but since this is the same issue we originally brought it in for, we should not have any financial obligations for repairs. I submitted a contact form and after not hearing anything back for a week, I called. I was assured it would be escalated and someone would call me back. Here we are another week later and we still have not heard from anyone. To say we are livid is an understatement. We paid almost $14,000 for a car that has given us nothing but problems, with symptoms pointing directly to transmission issues. I believe our car was purposely kept through the warranty period and that they knew it was a transmission issue. As I said before, we should not be obligated to take on the financial burden of repairing this car since we initially brought it in during the warranty period and the same problem is still persisting. Honestly, I almost want my $3,000 down payment back so I can go elsewhere. I wanted to give these dealerships the benefit of the doubt and give them a chance to rectify the situation before writing a negative review, but it seems our problem does not matter. My suggestion is to go elsewhere if you are in the market for a vehicle.

I just bought a Yukon Denali from Tri Cities Auto Sales after talking with Jose for about a week…read more I flew in from Seattle and the car was exactly as advertised. They made the purchase easy and very straightforward. It was refreshing to not deal with a cheesy dealership that has all sorts of tricks up their sleeves. The Yukon was a fair price and drove it back to Seattle with a smile on my face

Juan and Tri City Car Sales literally saved us this weekend as we were experiencing car trouble on…read moreSunday. From our initial phone call, seeing if he had the tool we needed, to him sending us on the road, he and his team were amazing. We called so many places and Juan invited us to drop by and he could see what he could do. They were honest, friendly, and extremely knowledgeable about the trouble we were facing. He was immediately invested in our best interest and genuinely wanted to do what he could to help us make it back to Oregon. Though his mechanics were off on Sunday, he was able to get us what we needed in no time at all. If you're looking to have a great experience buying a car, start at Juan's first. It was an amazing experience for us and I'm sure it will be for you. Thanks again for your above and beyond help this weekend Juan! You were such a blessing to me and my family.