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Elan Furs

4.4 (7 reviews)
Closed • 10:00 am - 6:00 pm

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Mink coat purchased from ELANs
Casondra K.

Possibly the best customer service I have received in the Tri-State area from any local business (I do not make this statement lightly.) The entire experience from style selection, alterations, detail edits, fur utilized, etc was 100% focused on what I the customer wanted. They took all of my personal considerations into account and provided professional insight/opinion as appropriate. The quality of the final product was outstanding. I had the coat appraised/reviewed by another furrier post purchase. They were extremely impressed with the quality and craftsmanship. Other location insights: 1) The owner, sales staff, tailors, and other employees were friendly, professional, and gave honest and appropriate feedback 2) staff offered excellent education on upkeep, storage, and general wear of fur 3) Price point was VERY appropriate for the quality as compared to other furriers in MI, OH, IN, IL, and NY. Who knew this gem of a place was right here in Indy!

Dani J.

I've been coming here for several years with my mom, and have purchased several items between the two of us. All experiences have been satisfying. This last trip, I went in to pick up two coats, but only one could be found at the time. It was close to closing time, and a Saturday evening, so we agreed they would call me once the item was located. A week went by and I didn't hear from them. The following Monday(a week later), I called and requested to speak to a manager or the owner. The gentleman that answered the call attempted to help. He took my information, but I never received a call back. On Tuesday, more than a week after my initial visit, I decided an in person visit was required since I had heard nothing about the other coat. I was directed to the owner, John. He apologized profusely for the lack of communication and promised to make it right. The coat in question could not be found. Mistakes happen, and the coat had been there for awhile. John offered to make me another coat, and said he had been trying to acquire the skins in Italy. He said it would be better than the original. I accepted the offer. After our encounter, John personally called me, and constantly kept me updated on the process of my new coat. He called when he was able to secure the skins, and he called again when they arrived. He had me come in for a measurement, and we discussed the design. About a week later, my beautiful coat was ready. Although, this most recent experience started off shaky, it ended on a very good note. The situation was corrected, and I received a better coat than originally ordered. I'm very happy with my new coat especially since it was custom made for me.

An unassuming entrance to a great place

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3 months ago

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John M.

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Englin's Fine Footwear - The assistant manager

Englin's Fine Footwear

4.4(23 reviews)
0.6 mi
•$$$

There aren't many reviews for this company, I looked, I swear! I found this site while hunting for…read morethose Uggs Lomel boots my daughter wanted for Christmas. They were sold out everywhere! Except this animal-named site charging triple the price, and that sketchy resale/auction site with different sellers and mostly shipping from China - no way! Then I found Englin's Fine Footwear after days of searching. I was nervous, never heard of them. Turns out they're a local Indianapolis company. They had three sizes left; my daughter's an 8.5, but coworkers said to size down. They had an 8. I was so happy, I ordered them after agonizing over whether the site and shoes were legit. I opened them right away - real Uggs, perfect quality! But then I worried they'd be too small. Everything I searched said to size up, and they were sold out by this time! I emailed customer service, freaking out, asking if they'd get more. They weren't sure but said I could return them within 365 days. Christmas morning, they fit perfectly! After dazzling them up, she wore them all day, then all day again last weekend. She says they're super comfy, no sore feet. It's her first pair of Uggs, and I think she's hooked. Thanks, Englin's Fine Footwear, for saving my holiday and for the awesome customer service!

Great selection and most notable is that they consistently have intelligent, knowledgeable,…read moreexperienced employees. Very busy on weekends, so we try to go during the week. My husband hates to shop, so I just take him to Englin's at Keystone Fashion Mall about once/yr and he gets everything he needs at once, from dress shoes, tennis shoes, comfort shoes for trade shows, and even slippers. It's a small store but they have it all, including the very latest styles and brands. Only shoe type they don't carry is women's dress shoes (high heels). It is the BEST store to go to if you have foot troubles; they have good recommendations & all the brands you see recommended online. Support this store; it's a gem and one of the last true good shoe stores.

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Elan Furs - furclothing - Updated May 2026

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