Ive read a few other comments about this place and I agree 100% with the people who say the service is terrible here. The servers are always somewhat rude with a "why are you here?" type of attitude and they just flat out seem like they dont care. The food is good but typical mexican food, nothing special. I arrived before the rest of my party the other day, I told the host/manager that we had 7 people, he looked at me and nodded... then proceeded to seat the party of 5 that came in after me. It was all down hill from there. read more

Hands down the best Mexican west of Chicago. Great value as well. Highly recommended.

Are people serious? After reading the other reviews on this place I'm really confused. I have eaten here around 3 times now. Once when it first opened and they ran out of salsa and put a slice of American cheese on top of my burrito. C'mon! This is Mexican food? The next time I was there for a friends B-day and the food was definitely microwaved like they do at PePe's. The third time I got the same microwaved food. The place looks cool and is in a good location but I'd rather have Chalupa from Taco Bell. read more

Summary; Totally non-threatening Americanized Mexican food, kind of high priced for what you get. We spent almost $40 for two, for lunch. Quiet afternoon, not busy there. Waitress was hospitable, and checked on us at a good pace, although we weren't pleased to hear her coughing... Food? Meh. I have no idea where they got their "tamales" from, but they are very clearly NOT handmade. They lay them out on a little square of corn husk to give the impression of home/hand made, but no way. Everything was just really really bland. Rice was bland, beans were kind of runny and bland. Chicken filling on the "enchilada" was bland, like boiled chicken shredded and unseasoned. The cheese melted on the enchilada was pale and sad looking. It wasn't bad, it just wasn't good. If it weren't for the fresh salsa, the entire meal would have been inedible. That some folks find it "hot" or "spicy" is pretty funny to me. It kind of reminded me of those old Banquet Mexican TV dinners. Won't be back here, I'll go to an authentic Mexican eatery out in West Chicago instead. read more

We stopped in this place last night! Very good! First timers! Salsa was very different, but that's a good thing!! It was good!! I love to hit a Mexican place with different things on the menu, the same ol things get boring!! We liked it, will definitely return!! read more

If you're looking for a a good casual place I'd definitely say this is a good spot. Good prices and good food, but nothing fancy or out of this world. My favorite entree is the cheese enchiladas. (Service could be a little better and the decor needs an update). read more

I ordered the steak tacos and they were really dry. My boyfriend ordered a burrito and it was loaded with sour cream. At that point going to Chipotle would have been a better option. Margaritas were meh too. Probably will not return. read more

The Mrs (whose family is from Mexico) and I are long time customers and we have never been disappointed. Dave and the crew do a great job, making us feel welcome, and preparing some tasty food and drink. We will be back there soon. read more

Thought we would try a mom and pop resturant not a chain, was not impressed, service was slow only got one drink waited over 15 min with an empty glass, Margaritas were "ok" but for an 8oz glass way over priced compared to its competing Mexican restaurants' food was bland no season at all, shredded chicken was hard to eat, and small amounts had to ask for more chips to fill up on. Mild salsa was just tomato paste. Thumbs down would not recommend!!!! read more

I've been coming here for 15 years and while you can get all cute and foodie no one can make such good, authentic, and consistent Mexican food. They have the best margaritas, the longy tacos are a gift from God, the mole is tremendous, and the family that runs it makes you feel like family and you know it from the second you walk in. I've lived all over the burbs and in the city, but still keep coming back. Truly an amazing establishment! read more

I love El Puente. I love all Mexican food actually, so it's really hard to pick a favorite Mexican food restaurant, but El Puente is probably #1 (or at least tied for #1). I got carry-out for lunch once and they were very helpful on the phone when I called to place my order, and the food was ready very quickly. When I eat there, I LOVE the chips and salsa they bring out! They have great drinks and are very accommodating if you want to make any substitutions in your order. I've never had a bad experience with El Puente and I've been there many times! Everything is so delicious! read more

We have been here twice now and both times it was wonderful! The first time was for my husbands birthday so we took the kids in for dinner. The taco salad was huge and my sons small quesadilla was huge he we brought enough home for both him and I to eat it for lunch the next day! This time my husband and I went for lunch they had a list of lunch specials. Both times the service was great. This is going to become a regular spot for us! read more

My husband and I love this place!!! We have tried many Mexican restaurants, but nothing beats El Puente. It is good quality food and great affordable prices! It was only $80 total bill for 4 people including multiple drink orders! What ever you order is the bomb! The mole sauce is incredible, but sometimes it can be hit or miss. When it is incredible, it's incredible. The chips and salsa is to die for, it is fresh and just has a unique taste to it that is different from others. Words can't describe how good this place is!!! Come and taste it for yourself! read more

Good food, great prices. I love the pork tacos (al Pastor)! Service is friendly and prompt. A great little neighborhood place.

Solid food, great staff, and reasonable prices. We dined there before heading to the Arcadia to see a show. The food was served up fast and we will be going back again. read more

El Puente is a great little mexican place in St. Charles to grab a bite to eat. Lunchtime can get busy and the service is usually questionable but their chips and salsa are a great way to kill some time. Once you order, your food comes up right away. A couple of my personal favorites are the lamb tacos (which aren't on the menu but ask) and the fajitas. I've been going there for years and the food is consistently good. read more

The food was okay... the salsa was not very good, one was essentially tomato soup. The worst offender was my margarita. I ordered a Patron margarita, and then the classic. I was expecting to get it in a few minutes, enough for the bar tender to mix. I received them both within a minute, since they were housed in a huge jug. Worse even, they tasted the same, which means I paid premium for well tequila. The margarita wasn't even good. It tasted synthetic and cheap, and we walked out with a $50 bill feeling taken advantage of. read more

Far and away my number one choice for Mexican food in the Saint Charles area. Always serve up a basket of warm tortilla chips and two salsas: one hot and spicy, a second mild (and served warm, almost like tomato soup). The chicken flautas are outstanding, as are the steak tacos, home made tamales (yum) and the enchiladas. If I worked here I would be mucho gordo because i wouldn't be able to resist eating the food. Consistently good service. Never had a bad meal, or bad service at El Puente. Have tried lots of other Mexican restaurants in the area, and always return to El Puente. read more

The corona light was cold. The beef nachos were edible, the rice was ABC and the quesadillas were kind of aggressive . The poppers were frozen The steak was rubbery and the price was... let's not talk about that. read more

Service is incredible, the staff and managers are absolute gems of people. The food is the greatest (the beef longy tacos are my favorite) and the margaritas are amazing! This is my favorite restaurant. Go! read more

I was sooooo looking forward to a nice mexican meal and to try this place. It does had mixed reviews, but it seems like the locals like it. However, I was and still am very disappointed. There were 3 of us, staff was excellent, we ordered margarita's which were great along with the chips and salsa which were very good. My friends ordered the longy taco's which I tried and wish I had gotten, the one bite I had was good. I decided to get the combo which included a tamale, chicken enchilada & beef taco. I got a chicken burrito instead which wasn't that big of a deal, the waitress wasn't interested in changing it, but it had no taste, the sauce didn't have any taste either. My biggest issue was the tamale. If they are going to serve store bought tamales, they may as well take them off the menu. The meat to masa ratio was really bad, it didn't have any taste at all. So, good margarita's, but I don't think I will be going back. read more

Food was ok ordered a burrito had to many beans in it. Magiritas are poured from a gallon jug and tasted bad would not go back for authentic Mexican read more

I really enjoy El Puente because of the laidback atmosphere and great food. Their complimentary chips and salsa are great and the waitstaff is usually very attentive. Everything I've eaten there has been tasty and I've never been disappointed with any of their dishes. The portion sizes are great and I always have some leftovers. I'm a big fan of their strawberry daquiris as well. read more

Very good salsa (the hotter one). Steak burrito was good, too, but not the seasoned steak that you sometimes get. Overall, quite good and reasonably priced. Service was very good. read more

The food here was very tasty!! I LOVED the queso fundido!! YUMMY!! And we also had the guacamole which wasn't amazing but it was definitely good. We also tried the steak and chilaquiles...which was amazing!! The service was great but it was probably around 90 degrees out and the A/C could have been MUCH cooler! But it wasn't bad enough to keep me from going back. I would say for people who love Mexican (slightly Americanized) food...you should give it a try!! read more

The bf and I went here for dinner and it was quite delightful. I order 2 cheese enchilladas and a beef burrito. Both were great. Also the chips and salsa were very good, I especially loved the chips. The rice was the only thing not fantastic for me. The bf had steak fajitas and he said as long as they were in the tortilla they were good, but the meat tasted weird not in the tortilla? I will be back! read more

Downtown St. Charles has no shortage of good restaurants, and El Puente is my fav for Mexican. I had the cheese enchiladas with a tasty margarita. Chips and salsa also were good. read more

I'm convinced that there is no good Mexican food in this area. This food was meh. I had the chicken mole. The mole sauce was bordering on tasteless. The chicken was not cooked in the mole - it was just a piece of chicken with mole dumped on it. The rice was tasteless. My husband had carnitas and they were also tasteless. They were not that moist and sort of like rubber. Not going back. read more

I had excellent service here! Our waitress couldn't have been more on top of things. The food was very satisfying, though I am not the most qualified to judge its authenticity. The enchiladas were great and the steak chimichanga had the most amazing seasoning. The atmosphere was pretty romantic, too. Great for a sweet date night! read more

Great food. Good margaritas. Not crowded at all during lunchtime on a weekday.

Great food, and the free salsa is worth its weight in gold! I usually go with the Steak Chiliquiles, or (when on special) the fish tacos. Both are so fresh. Parking can be a challenge, but the area is real nice, so walking isn't an issue. read more

This is probably the best, authentic Mexican restaurant that I have been to in the tri cities area. The chips were warm and fresh, and the salsa was delicious with the right amount of heat; however there is also a much milder salsa served along side of the hotter one. (my friends and I preferred the hotter salsa). I got the steak taco meal that comes with rice and beans and it was so, so good and fresh. Everything tasted very authentic and our waitress was very kind and attentive. If you are looking for a good Mexican restaurant in the tri cities area, this is it. read more

I love this place "The Bridge". I used to eat here once a week. If you are thinking about going to Miguel's DON'T! The staff is super friendly and the service is fast. I am a veggie, so if you ask they will make you a great veggie quesodilla, but I usually stick to a cheese enchilada and their bean ones are great too. It is super affordable and offer catering and is just a great place. I suggest walking along the river after eating here! read more

Two stars for service: bartender and waitress and host were very nice. Margaritas were not very fresh...subpar mix. What happened to fresh margarita mix and real lime juice? All bottle mix. Food very average but queso fundido with chorizo was good. The rest was so-so. For Mexican better off going to Puebla. read more

First time here and my entire party really liked their food and drinks. Our waitress was very kind, the prices are good, and the decor/music was very nice. Would recommend read more

This was our second and final visit. Food was ok, waitress was very nice but there were two guys staring and cleaning around the few remaining tables of people. I knew they wanted to go home but I wanted to finish my meal in peace. After all, we were paying a lot for mediocre food. Absolutely hate hearing someone sweep the floor while I eat. Thats disgusting. We will not be returning. read more

Don't eat here unless you want to waste your money and time! Taco Bell is better then this place. I'm surprised their still open! Good luck. read more

Love this place, been coming here for years. My favorite thing is their carnitas. It really isn't traditional carnitas like i've had at other mexican places. It's slow roasted pork served with a pork jus in a little bowl. From that you make tacos. Very tender and tasty. The other thing here that is really good is the beans. At most places the beans are a throw away item, just open a can and put them on the plate. Here they are home made with lard which makes them rich and delicious. read more

Discovered El Puente about 3 months ago haven't been disappointed yet. Great service and great food at a ery reasonable price

Spoke to someone today who confirmed that they food is good but service is haphazard. So if the owners are reading this - you might want to check on your servers. read more