It's your typical KFC. You walk in and order on the self serve kiosk. It's pretty self explanatory…read more They do take your order at a register if you prefer that. I was in and out, 10 minutes and got my food. Good service. Clean establishment as well, the floors were a little sticky however. They have a small waiting area by the registers. About 2 or 3 people fit on the one bench that they have. Nevertheless, 5 stars!

I usually try my best not to let people's rude, condescending behavior bother me. However, in this…read morecase, I have time today and think it's important for people to be aware that in the service industry, not every customer deserves the level of disrespect I just dealt with from the evening shift manager on 5/19/26 around 5:40 PM. I placed an online pickup order and arrived to an empty drive-thru line. I gave the name on my order and was told, "We're dropping the fries now, can you come inside?" I explained that I had an infant in the car. The response was for me to either come inside or drive back around in 3-5 minutes because the fries weren't done. I asked if they were serious and if they could simply remove the fries so I could take the rest of my order. That's when another employee, who later identified herself as the manager, came over the intercom with an unnecessarily rude and dismissive tone telling me no, because the order was placed online, I either needed to come inside or circle back around. So I parked, got my infant out of the car seat, and went inside carrying my baby. I stood directly in front of the online pickup counter while this same manager loudly called my name from behind the counter, despite clearly knowing who I was. Mind you, the fries still had not even been dropped yet at that point. She then walked over to me, asked for the name on the order again, and loudly stated, "We need a few minutes, it's not ready." Once the order was finally ready, she asked to see my confirmation before handing it over. Hopefully that's a standard practice for every customer and not selective behavior, because otherwise I'm not sure how someone would magically know there's an online order for Ashley waiting. I then asked if she was the manager, and she said yes. Here's the thing: whatever irritation, frustration, or personal issue was going on did not justify the way I was spoken to or treated. Being busy is one thing. Being unnecessarily rude and dismissive to customers is another. I've worked with the public long enough to know that attitude starts at the top, and the way this interaction was handled speaks volumes about the type of leadership being displayed. Not that losing me as a customer matters much in the grand scheme of things, but your attitude was ugly, unnecessary, and completely uncalled for.

The service was fantastic from Yvonne! She better be Manager if she's not she needs to be. She…read morenailed it and was multitasking and the politeness was out of this world! She is what the training videos should look like at every company dealing with the public. Now let's talk food. The chicken nuggets were good. I would eat those again they had these french fries that were made out of why UCCA or something those were actually really good it was almost like eating like a doughnut without the frosting. I would definitely get those again I would actually probably go specifically to this place for that. The empanada was OK. The sauces were actually really good. Yvonne was great she gave me a variety to try. So I would definitely go back there for the french fries or chicken nuggets and maybe I would try something else. Surprisingly compared to other places right now it was not too expensive.

The grilled chicken, so delicious and flavorful. The sides of coleslaw best I've had. And the…read moreprices are worth it especially style family style.

This is the first time I've ever written a review for a Chick-fil-A. I felt compelled because…read moreTravis was just so nice and helpful. We stopped by because we had to charge our car at the Tesla superchargers, and figured we'd stop for a snack. My 10-year old ordered the kids meal and Travis must have heard us talking about the icedream cone because he told her if she didn't want the toy (geared more towards younger kids) she can swap out the toy for a cone. He offered to make the cone for her while the food was being prepared. Minutes later he brought it out to us where we were waiting. For her nuggets he offered and gave us multiple sauces. The food was decent but Travis's customer service really stood out. He was friendly and helpful. A cheerful demeanor and smile can go a long way in customer retention!

My wife was very disappointed with her chicken sandwich her bun was smashed and handled like if it…read morewas a stress toy.

Got a plate from here and let me tell you the oxtails was delicious super tender falling off the…read morebone the mac & cheese and cabbage was good also.. just one thing I couldn't find it..lol

it's been a long while but remember how flavorful it was! She posted on FB two or more entrees Mac…read moresalad, green salad included haven't seen any posts for a long time! ready for a good fish dinner!

This newer location is convenient, right off the 215 freeway at the Nuevo exit near In-N-Out with…read moredrive-thru and plenty of parking. I placed a mobile order and everything was prepared accurately and ready right on time. The food was fresh, hot, and delicious. Inside, the lobby is spotless, organized, and lots of indoor and outdoor seating. The customer service was exceptional; every staff member was welcoming, and I was greeted immediately as I walked in the door. Management even checked in on my experience, which really highlighted their excellent hospitality. I had a fantastic experience and will definitely be back!

I visited raising cane on their second day of operation and ordered a box combo at the drive- thru…read more After paying, I requested my receipt to verify the charges, which I believe is a reasonable expectation. However, the staff member who took my order informed me that I will receive my receipt with my food. Upon receiving my order, a paper was attached to the plastic bag stating my lane no. vehicle type and order details but my receipt was not provided. I mention this to the staff 3x, emphasizing that as a customer, It is my right to receive a receipt and know what I paid for!

Last minute decision to come here but so glad we did. The…read moreservice was fast and friendly. The young lady at the counter was very helpful. Once we placed our order we waited about 10 minutes before our food was ready. The wait was okay because they have a really nice eating area inside as well as seating outside. Our food was nice, hot and tasty. I'm glad my daughter suggested Dave's.

First, the young lady at the counter was great and was hustling to keep up with taking orders,…read moredoing the drinks, and bagging the food. They need more front help. Ok, now the "food".... I believe there might be 15+ chicken places around here and DHC won't be in my top 65 choices. Very dry chicken. Some horrible sandy, gritty, dry rub on "flavor". The fries were fine. The mac and fake cheese was microwaved, enough said. The kale slaw was absolutely horrible. So, 20 some odd dollars later the only thing I got out of it is $20 poorer.

I'd say this was a bad overall experience overall. I've noticed the quality of the chicken at KFC…read morehas gone down over time, but I decided to stay optimistic and give it another try. The chicken wraps and nuggets seem like the safest options right now--they were actually pretty good. The mac and cheese was solid as well and probably the most consistent item on the menu. That said, the biggest issue was with the order accuracy. This location forgot quite a few items from my order, which was frustrating. It'd be nice to leave knowing everything I paid for is actually in the bag. Hoping they can clean that up because it definitely takes away from the experience.

Worse kfc entitled little kids working thinking they can do whatever , food was dry and stale , no…read moresauces , and no cheese bad customer service in all I wouldn't recommend

Why do you have a tracker for pickup if you're always 15-20 minutes behind schedule. Customers…read moreservice needs work as well.

never fails. ordered 10 wings & 6 tenders , 5 hot honey rub - 5 lemon pepper. 3 atomic tenders and…read more3 legendary garlic tenders. I get home. I got 10 plain wings and 4 atomic and 2 garlic. this place sucks. what's worse is that it's the closest and only Wingstop nearby. The cooks are sloppy and unprofessional. you can tell they can't work under pressure. bruh all ur doing is throwing wings in a fryer and adding seasoning. Its simple, but anyway avoid this stop!

Better experience than the Murrieta location. Food was hot and fresh and even accommodated our…read moreorder of "naked" chicken strips (without the breading) We went through the drive thru and a very nice young man with tattoos helped and directed us. The experience was great and we will be returning. Read some pompous reviews and I can tell you that they are trying to feel important. I judge the business by merit , not my over dramatic feelings. Good place, check em out

During my recent visit, there were six employees on duty, only two dine-in customers, and no cars…read morein the drive-thru. I had placed a large mobile order (eight bags) and asked if I could pick it up through the drive-thru since there was no line. I was told I needed to come inside because it was too many bags. I understand that this may be store policy; however, the interaction felt lacking in consideration. Even if the policy couldn't be adjusted, a bit more kindness or acknowledgment of the inconvenience would have gone a long way. Instead, I was left to manage a large order on my own without assistance. I hope future situations like this can be handled with more empathy and customer care.

Greeter was pleasnt Food & service were…read moreA 10. I simply Love the protein wrap,Delicious

Been a patron of the franchise for about 35 years, visiting locations across California. This…read morelocation lacks the friendly wholesome customer service that has gained the franchise their reputation. Pulled into the drive thru on 11/24 at 5:45 pm. I pulled into the left split lane which was about 5 cars shorter. I had my window down and the girl proceed to tell me in a snippy (ghetto) tone that she was going to help the car in the other lane because they were there before me. I didn't need to be told that and especially in the tone she used. She could have easily explained that she was going to help the next car and would be with me in a few minutes heck I didn't even need an explanation. Next girl who was outside with her came to take my order and made sure to let me know the burgers don't come with pickles when I asked to hold the pickles, again a very sarcastic tone. These two are two peas in a pod. I pulled up to the cashier who was great and again the next window to get my order and again greeted properly. Management needs to reevaluate their staff. There a plenty of great young adults out there looking for jobs to settle for this caliber of staff.