I've been to this restaurant several times. I love that everything here is so simple. It's all very fresh and bright. It's yummy without feeling heavy. And you can get that in a drive thru! That blows my mind! I like that the food is simple, a taco al carbon is a tortilla with chicken, cilantro, and onion. Then you spice it up with you choice of salsa. It's just great. read more

I'm either easily impressed or I just fell back in love with the hidden late night gem that is El Pollo Loco. Call me basic, but I enjoyed my nachos! I will say, I ordered on Uber Eats and got it BOGO and that does have an impact on my rating. I received the nachos hot and saucy. I will say that's the only bad thing if you're not eating them right away. I didn't go in but the attendant at the window was kind and quick. They're open until 3 am and a quick tasty bite. read more

El Pollo Loco - Check the price - Mexican Near Me - Baton Rouge, Louisiana

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The manager was very kind and professional in recommending my meal without spice (I'm allergic).

I LOVE El Pollo Loco! Overall, they have some great food for a good price. I went in this time specifically to try the mango habanero chicken. I got the two piece, which also comes with two sides and your choice of tortillas (either corn or flour) or chips. I added a queso to dip my tortillas in because their queso is so good. The chicken was really moist. I liked the sauce, and could tell it was going to be a little hotter because I could smell it before I tasted it. I would have preferred less of the sauce so it wasn't so messy. Their mashed potatoes are one of my favorite things on the menu because they're so fluffy and buttery. They have a salsa bar if you go inside, so you can try out a lot of different salsas to see what you like best. I went on a Sunday for lunch, and it didn't take very long from the time I placed my order to them calling my name to pick it up. My only complaint is that they didn't have the carbonation for the sodas, but they did have a sign up on the ice maker letting you know what was available on the machine. read more

El Pollo Loco - Mango habanero meal - Mexican Near Me - Baton Rouge, Louisiana

We tried El Pollo Loco for the first time today. We loved it! The restaurant was clean and bright. The woman taking our order was cheerful and courteous. And the food. Everything was fresh and so tasty! The price is in line with other fast casual options, and portions were generous. I got the grande avocado chicken bowl, and it was more than I could eat. Everything tasted great, and we'll go back! read more

El Pollo Loco - Mexican Near Me - Baton Rouge, Louisiana

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This place did not disappoint! I had the double chicken avocado salad combo. It comes with a drink, chips & queso. The serving portion was great & I had enough for later. It had juicy chicken with fresh veggies. I chose the strawberry Fresca for my drink. Their churros had the perfect crunch with sweet caramel sauce. Ordered in the drive thru where the menu was easy to ready. our food took about 5 minutes & was hot. If you're a night owl they're open till 3am! Great experience all around. read more

El Pollo Loco - Mexican Near Me - Baton Rouge, Louisiana

El Pollo Loco is one of the staples I grew up eating in California. So when I saw that Baton Rouge got its first location I had to try it. What can I say if something is good it stays that way and this restaurant has always been that way. It's a 100 percent healthier option in my opinion compared to other fried chicken places to eat in the city. If you want grilled chicken, a bowl or even a taco they have you covered. The service is great you never wait long for HOT and fresh food off the grill and your order is right. The ambiance is average a restaurant on Airline highway so the street is bus as expected. I love that it's opened for extended overnight hours so if you are hungry you can get some fast but healthy. If you go check out the salsa bar they have a green avocado salsa that is delicious. read more

I have never been disappointed with this location! They are always very responsive, quick, and accurate. I don't think I've ever had an incorrect order from here! Even if I have to wait, the food is always fresh and amazing! read more

I eat the 5.99 bowl combo like 4 times a week. Always $6.62 after tax Always fast and always fresh read more

El Pollo Loco - I eat the 5.99 bowl combo like 4 times a week. Always $6.62 after tax - Mexican Near Me - Baton Rouge, Louisiana

I almost passed on trying this place because of reviews but I went ahead and tried it for myself. This place gives me vibes of if Cowboy Chicken had a drive thru. The menu is similar in ways to me with of course different spins. We went through the drive thru which was a little slow. When we put in our order the guy said it would be 10 mins for chicken. I figured with how slow we were moving anyway it would be 10 mins by the time we got the window. I was correct. The chicken was fresh and had a great grilled taste. I was able to peak and see how they grill the chicken from the drive thru. The Mac and cheese was basic, almost tasted like the Mac and kfc. Rice was pretty good as well. It came with tortillas (corn or flour). We added on the churros. Yum yum! They were also fresh and pretty good. Could have used a little more cinnamon but they are good for the price and a nice size. I will make sure to stop by and get a couple more of those. read more

El Pollo Loco - Mexican Near Me - Baton Rouge, Louisiana

Whoever the new guy at the window is he never answered the intercom to take the person in front of ours order and didn't answer for us either. We all drove off. As we were driving he looked right at us as we were passing by the window. Sad people do not care about people's businesses and livelihoods. read more

5 stars because the place was clean! The food was really good! The food was served hot just like it should be. The guacamole was fresh & delicious! The chicken was cooked over a hot open flame, the chicken was juicy and the skin was crispy. They have a nice salsa bar with a few fresh salsas, fresh chopped onions, jalapeño slices and fresh cilantro on it. They have coke products with coke, Fanta, sprite, Dr Pepper, diet Dr Pepper, Diet Coke and gold peak sweet and unsweetened iced tea, you fix your own drinks with free refills and yes fresh cut lemon slices are on the salsa bar. Can't wait to go back. Everything tasted great. read more

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Try their Fresca Cobb salad today. Overall enjoyed it. Provides a generous quantity of chicken and bacon, the roasted corn is also nice. My only complaint is that they only have two types of salad dressings to offer. One is a cilantro dressing and another is a something they called a 'citrus dressing'. I opted for the citrus dressing because I really don't care for cilantro myself, but the citrus dressing just tasted odd. Since their salads are plentiful and tasty, it would be nice if they would offer a basic oil and vinegar dressing as a third option for those of us who don't care for either of their house dressings. Otherwise I would have given the salad a five star. They do have a complimentary setup for pico de gallo and salsa, so I ended up putting pico de gallo on my salad instead. At least it added some extra flavor and moisture to the salad, but again a third option on a more generic and popular dressing like oil and vinegar would have been a nice option read more

El Pollo Loco - Fresca Cobb salad - Mexican Near Me - Baton Rouge, Louisiana

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Very polite and nice workers. Ordered on the app. Got the keto burrito, $5 bowl and a taco. Wasn't bad, just very bland. It needed a ton of seasoning and hot sauce, which I didn't have. Reasonably priced. read more

El Pollo Loco - $5 original bowl. Bland like sand. - Mexican Near Me - Baton Rouge, Louisiana

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I love avocado salsa, whoops I mean El pollo loco, it's a shame that it's only included with chicken meals and not burritos and Tacos. It is complimentary if you ask for it. When this location first opened They were more generous with the salsa and as time has gone on they give less and less. Still this is a great option for those who try to eat lower carb ! read more

I love that the food is always fresh and they are open later than anywhere else in the area (that's not serving breakfast) The staff can be shy but they are generally quick and courteous. It's my late night go-to for sure. read more

One of my favorite restaurants I miss going to when I used to live in Cali, I live in Georgia now and they don't have but luckily I am working in Baton Rouge LA till Friday and I saw they had el pollo, I had to go pick up some chicken and it not disappoint!! read more

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If I could leave negative stars I would! I have placed an order 6/4/25 for pick at 10:30 pm. When I got to the location they said they didn't have my order because they didn't have any more breast and wings. When I ask if they would refund the difference they said I had to do it on the app. Then I just asked pre a refund be because they didn't have what I wanted and order, and was told I have to do it on the app. I tried to do in but didn't know how to request my money back. I when back inside to ask an employee for help navigating the app. The employee said they didn't know how to do. So I ask could she process the refund she said no. So after trying one more time on the app and asking for help she said they would have Brest and wings ready in 45-50 minutes. At that time it was already 5 minutes to 11 pm. So she said she would change the order from being completed so I can get my money back. That was 2 days ago, and it's still showing complete on the app, but it never was because I didn't not leave the restaurant with any food or a refund til this day. What is the whole point of having contact information if the employee are not going to use it to contact you to let you know items you order are not available before the order in "completed" and driving always the way to the restaurant and it's not. read more

"We won't have chicken for another hour to an hour-and-a-half." No chicken at all. At El Pollo Loco. Apparently someone came up a little bit before us and bought up every piece of chicken. My parents always go to El Pollo Loco when they visit me in Los Angeles, and they were really excited that it was finally opened in Baton Rouge ― so to be told that there wasn't a single piece of chicken after driving all the way from Watson, well... thanks to El Pollo Loco, we were La Familia Cabreada. They got one extra star because at least we got some free churros. read more

El Pollo Loco - a sign for el pollo loco - Mexican Near Me - Baton Rouge, Louisiana

Love it!!!! I'm happy to have a quick meal spot in BR that not all fried food. I can't wait to come back and try the Mexican hot chocolate. The employees I interacted with were super nice. Even with the establishment recently opening, they seemed well organized and worked efficiently. read more

El Pollo Loco - Drive thru menu - Mexican Near Me - Baton Rouge, Louisiana

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The place was filthy!! Trash cans were over filled. Condiment/salsa bar was dirty and condiments were littered everywhere. The tables were dirty and had food from past customers. The floors were slippery and had food all over the place. The cashier had an attitude for no reason. The food was burnt to a crisp. Really liked the place prior to this but never coming back. Forgot to mention the fungus growing on one of the walls. read more

Great food and service this morning! The double chicken bowl is a perfect healthy, high protein option while eating out !

Just passed by here for the first time today then later showed up for a quick bite to go. They were super fast and friendly in the drive-thru line. I was able to download the app but then noticed that for this location, ordering through the app is "temporarily available." Oh well, because it was lightening speed anyway. About 3 cars in the drive-thru when I arrived, but they were all gone by the time I drove up to the window. I decided to take up the rec from a Yelp review and ordered the keto burrito, and it was delish! Didn't get a pic because I ate it in the car so quickly lol. It was as described and seemed fresh. The guy who took my order was courteous from taking my order to answering my questions at the window to telling me to have a great day. No complaints! I'll definitely be back for more! Oh and since Yelp insisted me to comment, I can't say anything about the ambiance as I didn't go inside. I glanced as I drove in and didn't see any customers, so I'm not sure if they're even open inside at the moment. read more

love the chicken and tacos not liking the sides tho that green spicy sauce is good too

I love this place! The bowls are my favorite. It's always fresh, big servings, affordable, and it being open late is a huge plus!

Yeah...these nachos were perfect! The chips were so crispy...the cheese creamy and well balanced with the sour cream and guacamole. The seasoned chicken-- sooooo flavorful!!! All together perfect! And filling. El poll loco is becoming a routine for me when I am on that side of town. The service...so good! And though I go through the drive-thru, the service is fast, and I pull up in an available parking spot and eat in my car. It is a thing because I am never eating alone, truly. Other customers also park and eat and enjoy the goodness. So they have great outdoor eating which often has a sunny ambiance. This place is great! read more

I went there for lunch and got the tortilla soup because I have been feeling under the weather and it hit the spot. It was a very big portion and there was a lot of meat in the soup. I experience great customer service, and the restaurant was clean which I appreciated. I will definitely be going back. read more

Love their chicken and sides. Fast simple and tasty. Hard to eat just two. Get at least three.

They forgot my chicken in the double CHICKEN tostada :( food is great but this sucks. read more

El Pollo Loco - receipt - Mexican Near Me - Baton Rouge, Louisiana

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There salad is always a winner. Whenever I go to the West Coast I go to this restaurant and am never disappointed.

My family LOVES the chicken. I've tried the keto burrito (good), double avocado salad (meh), tacos al carbon (good), chips and Queso (standard fare), guacamole (very good). The food is excellent value and there is surprisingly a good bit of variety for a chicken-only place. I like that I can order food to go on an app and pick it up through the drive through. The service is good and friendly. I am glad to have a new option for a quick bite in our rotation! read more

I will say that the food is very, very good. Unfortunately, the service is not. Every time we've been, they have been out of multiple times. They also have left items out of our order on multiple occasions that I have had to go back and get. Every time, they seem very uninterested in fixing their mistake. Now they have been closed for several weeks it seems, and they don't answer the phone. I would assume they are never reopening. It's too bad, because they had really good food whenever you were able to actually get what you ordered. read more

I know they can do better. I've enjoyed El Pollo Loco in other cities and was happy they opened one in my city. Perhaps because it is because they are so new they haven't got it right yet. The chicken had been cooked for quite a while, was dry and the skin was wrinkled like a leftover. The sides were great but you go there for the chicken. read more

Food is always delicious, consistent and healthy. For fast food it's pretty incredible. I don't live in a city with an El Pollo Loco any longer, but whenever I visit a new city I always look to see if they have one. read more

Deleted the app no point in it taking up space on my phone. The location says it's temporarily unavailable. They don't answer the phones either. I'm unable to order from the airline location because it says temporarily unavailable. read more

Great chicken just too little meat on the bone. Prices are fair. Your choice of sides (2) are a nice selection and all good. Location seems to be ideal read more

Excellent tacos Al carbon with delicious chicken! $5 lunch with a drink. read more

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The food is good but Terrible service, they never, never give you the dressing for the salads, it's a problem every time! You pay for things they never give you! Make sure you check your bags before leaving the line, They should really start training their staff to bag the orders correctly!! read more

Yesterday was our first experience going to El Pollo Loco And yes, it was experience. The customer service and our meal was so good!! I can't wait to go back!!! I'm mad it took me so long to try them out. 100's across-the-board!! read more

Great service and great food. The macaroni was a bit over cooked but everything else was really good.