7 months with our clock and called every month to check on status. " another eeek or two" is wha I…read morehear and I still don't have our family heirloom back. I'm really worried at this point. I'll edit my review if I ever see our clock again.

Wonderful gentleman to work with! He replaced the batteries in ALL of my watches, even the tough…read moreones to open. Very reasonably priced and I love to give independent shopkeepers my business. I will definitely use him again in.

We brought our clock in at the beginning of December and recently got it back beautifully cleaned,…read moreadjusted, and fully working again. The shop itself is a delight--filled with stunning antique clocks alongside newer pieces, all in a clean and well-maintained space. The staff were incredibly helpful, took the time to answer all of our questions, and clearly take pride in their work. I truly can't say enough about the exceptional service. Highly recommend!

Fixed an old clock for me. Nice folks and my clock is running. What more could ask?read more

We called about our 40+ year old grandfather clock that had stopped chiming…read more He was very knowledgeable and after a bit of investigation gave us a very fair price and a reasonable schedule. He cleaned and repaired in less time than he expected and even found a replacement part for the repair. I'm very impressed with his work and appreciate his service being local. We intend to call him back to work on another clock we have. We highly recommend him!!

Needed work on my 1940's Japanese clock and Steve Graser was close by so I gave him a call. Did…read moreexcellent work, got it running again, it's keeping accurate time, cleaned the mechanism, fixed some other issues and even polished the pendulum. Highly recommended

Mike repaired three clocks for me, a Grandfather clock, a coil driven wall clock, and a small…read more"cuckoo" clock with no cuckoo but bell. He did a fantastic job. Made adjustments later when needed and is a really nice guy. I can't recommend him enough

Not sure what is going on. I tried calling this business four consecutive times. First no answer or…read moremachine during business hours. Second someone picks up, says nothing and hangs up. Third time I get the same thing. Fourth time I get an automated message that the guy has a voice mailbox that hasn't been setup as of yet. Apparently, this guy doesn't want business. I apologize up front if this is a result of a technical phone problem, but as a customer it's frustrating.

I contacted Nick through another business and arranged for him to look at our 35 year old Ridgeway…read moreGrandfather clock. Nick arrived on time, explained a little bit about how he approaches the repair, what the cost might be and what worst case scenarios would be, and I let him go to work. Of the 35 years we've owned it, it only was running, intentionally, for maybe 15 years, so there was not a lot of wear and tear. Nick went through the entire clockworks, reattached weights, went through all the chime and moon sequences, then synced the pendulum to keep time within a tight specification with the use of some sort of electronic device (I did not get the name). He cleaned and lubricated the clock workings, and was probably done within an hour. His fee was extremely reasonable, 1/5 the amount of the highest bid that I had received to date. Finally, Nick is personable and I would recommend him without hesitation.

Beware, Nick doesn't honor his work, my Grandmother clock has a brand new movement. she isn't…read morekeeping tine correctly, would not tell me where or how much the movement cost, quoted me $860 to fix, $60 was for used weights, yeah they were definitely USED, they looked like the were dragged behind a car for 5 miles, so how much was the movement and his labor $800, no notations about anything not working properly, but said I told you, I don't remember any conversation that the clock would not work properly, He now refuses to answer text messages. Just be careful, he seems nice enough, just be careful, get everything in WRITTING. I have to keep learning these lessons.

I have a 30" Timeworks rustic antique-like clock that I had purchased at Antique Trove in Roseville…read morea few years ago. Unfortunately, the hour hand broke when resetting the time after Daylight Savings ended a few weeks ago. Not certain if it could be repaired, I brought it into Michael's Clocks. Michael checked it out and right away determined that the shaft of the quartz movement was broken and that I would need to replace it with a "high torque" quartz movement due to the large size of the minute and hour hands. I tried to pay him but Michael would not accept any money. I was able to find a high-torque quartz movement on Amazon for $23.99! Thank you, Michael!

Stay away from this store…read more Had him service My Grand Father Clock I have had for over 20 years. After repeated promises to do the service and return the clock, fell on deaf ears I picked it up from the store only to find out a few months later he did not use the proper oil lubricant and all gears gummed up. After multiple cleanings from a reputable clock shop it is now working like new.

Excellent work, professional and reasonably priced services…read more I took my wife's fancy watch to have the band adjusted and new battery put in. It was quick and simple for Mr. Nick Thank you, Mister Nick!

Don't even try this place. I got here at 12:00 and nobody was here. The guy showed up 12:16 and he…read moredidn't even say hi to me. All I asked him was "what's your store hours" and he lost his temper and said it's my f business. I can open whenever I want and then he asked me to leave. Absolutely wrong. Absolutely rude. Absolutely unprofessional

This is my second review for Ken. My brother purchased a clock while serving in Germany in 1958 for…read moreour mother. The clock stopped running several years ago and now my brother wanted it working again and could not find anyone that could repair it. I called Ken and describe the clock over the phone. When I described to Ken the manufacture and clock movement, he immediately described the rest of the clock, amazing, this clock is 58 years old. Bottom line is, I took it to Ken, he had a manufactures repair book on this clock! On a follow up call, Ken had it running within day's. We mutually agreed to leave it with Ken for an additional week to make sure it was good. I'm happy to say, the clock has been running to be passed on in my brothers family. Thanks Ken!

I bought a new grandfather's clock a couple of years ago and knew that it was time to have it oiled…read moreso I checked for clock repair businesses in the Auburn area. I feel like I hit the jackpot when I decided to have Ken Wallace of Antique Clock Repair service my clock! Mr. Wallace has been in the antique clock repair business for twenty years and his knowledge and enthusiasm for timepieces is extraordinary. When Mr. Wallace came to my home to service the clock he found that my clock had some issues which made it difficult to remove the mechanism. I was very impressed with how meticulous and patient Ken was as he worked out a solution and lubricated the works. In addition to servicing my grandfather's clock Ken also helped me to get a very old mantle clock running that I had inherited from my grandfather. After all of the excellent work that Mr. Wallace performed I found his price for service was extremely reasonable. I highly recommend this business!

My parents have a Grandfather clock that is about a hundred years old and we started having an…read moreissue with it. We had a hard time finding someone knowledgeable about it until I found Clockworks. Darrell was able to immediately diagnose what was wrong over the phone and walk me through the steps until it was fixed. Thank you Darrell, we are very grateful for your expertise!

Darrell fixed an old wall clock that belonged to my grandparents. It hadn't worked in years but was…read morean item of personal meaning to me and my family. To have it up and running was such a great feeling. Darrell even added a matching second hand to the clock, which really brought it alive. He was responsive, professional and the price was incredibly reasonable. Highly recommended.