I brought in a 14k gold plated silver ring for resizing. I'd been turned away by another jeweler…read morebecause of the plating and the large 2.5 size difference, even though I already said I was okay with the silver showing through. My ring was a 7.5 and they sized it down to a 5 without any warping or altering of the shape. The blend between the gold and silver is beautiful, polished incredibly smooth with the weld barely being visible. This shop is pristine on the inside, the two men I interacted with were very straight forward and efficient, and the work is stunning. At no point did I feel rushed or pressured into any options, I was not asked if I wanted to buy a more expensive ring, I told them what I was there for, and they left it at that. The resize took a week, exact time frame they gave me, and was very reasonably priced. Could not recommend more.

Diego is amazing! Super knowledgeable, patient, and very helpful. Will definitely be my jeweler…read moremoving forward!

I had a new medical ID bracelet with a non-working clasp. The owner of 3rd street helped me…read moreimmediately, showed me why it wasn't working and tried to fix it... then tried again until he was successful. he then took the time to show me how to work the clasp (took several tries)....when I asked what I owed him he said "nothing, I can't guarantee it will work... just common courtesy." this is always my experience here... honesty and skill. by the way the clasp works fine! I recommend this place very highly.

Excellent service, jewelry repaired quickly and beautifully. Very good value. I wouldn't go…read moreanywhere else.

Had a great first experience at Ralph's! Truly the best of the best in Sacramento…read more Walked in, and the process was smooth and easy. Adryan was very helpful, and explained in detail all the items I was looking at. The collection is vast and exquisite. You can walk in here and stare at the different jewelry pieces for hours. I left satisfied with a new ring, and potentially looking at a few new pieces for the future. If you want to custom tailored experience, go to Ralph's, you will not be disappointed!

Adryan Rios was one of the workers that helped me get a watched fixed for my husband and the…read morecustomer service was amazing! He made sure that the watch was fixed and taken care of in no time. Adryan would be the person to go to for jewelry questions or needs. He went over the process of the watched getting repaired and made sure it was nice and ready to go by the time I went to pick up the watch!

Amazing people and customer service. The people here are so friendly and the customer service is on…read morepoint. Zade was the employee who helped me out and the best part about this place, they aren't pushy at all. Super welcoming, just come in and check it out.

Super helpful staff when I needed a battery replacement for a quartz watch. Love how meticulous the…read moretechnician was when making sure the watch seal was aligned correctly. Thanks for the great service!!

Big, big thanks to the team at Diamond City Jewelers! My guy Robert made magic happen behind the…read morescenes, even with the 4th of July holiday landing damn near mid-week! Great communication, great pricing ...even better customer service. Which is crazy, because I walked out a happy customer to get even more customer service... A-1! Don't hesitate to bring your business here! I'll be back real soon! P.S. Nice touch with with the thank you letter!

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

Nice store lots of options clean Store the service was exceptional and helpful. Thanks.read more

Levi is possibly the worst manger there is and doesn't care if the work they do is done right or…read morewrong. I went to Zales in Folsom and to Kenny G in Roseville and they were like wow can't believe how much damage was done to my ring. I had had Kenny G & Company Fine Jewelers in Roseville fix my ring from the damage they did. It's incredible the difference. It is night and day. My ring now looks new and how I wanted it. Don't go to S & L Gem in Roseville. Levi should be fired because he has no clue what he is doing or anything about jewelry. So be careful and don't shop there. Go to a reputable place like Kenny G & Company Fine Jewelers. They know what they are doing and professional and back what they do. Also one last thing they made my ring the wrong size as well when I went back Levi didn't care. So please save yourself a headache.

Great place! Great customer service backed by very knowledgeable owners that know their stuff.read more

Paul James Jeweler's, Have beautiful pieces of Jewelry. Beautiful store. I have bought a few pieces…read moreof jewelry here. I also have had jewelry worked on. They do a great job. Stop in a take a look.

Watch batteries replaced Very helpful…read more Very professional Will use them again Great local company

I was really excited to come in and look at wedding bands since my fiancé had my engagement ring…read moreset here and previously had a great experience. Unfortunately, the experience was very disappointing and honestly confusing. I came in with my newborn son and my mom, and after waiting a few minutes without being acknowledged we walked up to the front desk to ask for help. A staff member assisted us and showed a few bands. When I found one I liked, I asked if it could be made in yellow gold. She said she would check with the vendor and offered to clean my engagement ring so I could look at the bands with my clean ring. After a few minutes, she returned with my ring, and when I asked to try on another band, she told us she was now helping someone else and couldn't assist us further.This was surprising since she had been helping us the entire time up to that point. I was ready to move forward with purchasing a ring but never received an answer about pricing and was told no when I asked to see another option. Overall, a very disappointing experience.

Went to visit this little quaint store in Chinatown for the first time. Met Connie who was…read moreextremely friendly and knowledgeable. She was very attentive to us during my time there. I did not buy anything as I am looking for something specific but will definitely go back and shop there. I love the feel of the little mom and pop stores and this place definitely gives you that feel. Update: went back to pick up the great piece a an incredible price. Again, I recommend shopping at this place. I'm definitely coming back.

I was walking on Grant in Chinatown and stumbled into this small shop that had a wide selection of…read morewatches. The owners were so friendly and the lady helped me try on a few watches to figure out which one I wanted. I ended up getting this cool Seiko watch with the blue face. I really like how the blue and silver go together. They also sized the watch to fit my wrist nicely! Overall, great experience and I highly recommend coming here if you're in the area!