I visited this restaurant today, September 23, 2026, at approximately 11:24 AM to pick up a DoorDash order for myself, and unfortunately, the customer service I experienced was unacceptable.
The cashier, a woman wearing a yellow shirt (not the cook), became visibly aggravated during a simple request. All I asked was whether I could exchange my drink for a different flavor. Instead of handling the request professionally, she was rude, flipped me off, and acted aggressively toward me. She even appeared to nearly throw the drink at me.
I was genuinely surprised by this behavior over something as minor as changing a drink flavor. No customer should be treated disrespectfully for making a reasonable request.
I do want to acknowledge that the cook apologized for the cashier's behavior, and I appreciated that gesture. However, the interaction with the cashier was still extremely unpleasant and left a negative impression of the restaurant.
I hope management addresses this situation and reminds staff that customers deserve to be treated with basic courtesy and respect, regardless of how busy or stressful things may be. read more