I was a frequent customer and lately my food was not as expected. Twice to be exact. I called and expressed this, the first time, which was about 6 months ago I spoke with owner's daughter and she passed on to dad Luis.. he was pleasant and took care of me the following day... the second time, which is ok not to be perfect, daughter didn't know I was the same customer, but was very confrontational over the phone , talking over me and telling me how the food was prepared.. hung up on me because she didn't want to hear about my situation, mind you, I wasn't rude and very calm..again the owner/dad got on the phone I tried to explain to him how his daughter was rude and it seemed kinda like he was making excuses for her behavior.. but told me I can come back and get a replacement.. I called a week later because I had totally forgot, Once again daughter answered, cut me off in the middle of my sentence of me explaining who I was and why I was calling, dad/ owner Luis got on the phone, once again I tried to tell him she cut me off and put me on hold-and didn't let me finish explaining .. and what do you think happened??? AGAIN he says she something about how she's heard it twice!!! HUH??? and he told me he was really busy to just come by and get my replacement... cut me off as well.. didn't want to hear about his daughters behavior.. so I see the apple didn't fall far from the tree!!! once again I was calm and respectful!!! I will NOT BE BRINGING MY BUSINESS THERE ANYMORE!!! unfortunately!!..it's about customer service. The food is good, but if the service is given with an attitude then I'm not going back. read more