Sooo, my previous review was of the great little mini cooper s 2013. I was excited because I have…read morehad both a mini cooper and countryman since 2009 and love minis. This one was visually in great shape, low miles, and no accidents per the autocheck report. Even the first checkup with my mechanic found only nuisance issues to be fixed. But soon after, my first day road trip started the woes of this vehicle with plumes of smoke from the exhaust pipes lasting for a few minutes, miles. After that, it was smoke consistently if idling for long. My mechanic replaced a valve cover already saying it might not be the ultimate fix. Sure enough, shortly after, upon starting the car, smoke again filed out of the exhaust pipes for several minutes driving. Back to the mechanic and it definitely was burning oil at an alarming rate with the suggestion being to check every day. Shortly after, the engine reduction light on the steering wheel display came on with no codes. Autozone plugged in a device to check for codes but none showed up. I intended to take to Mini dealirship to check but then the light went off. At this point I hadn't put but less than 1500 miles on it, renting a car because i was afraid of getting stranded with engine problems, as I did with my last mini countryman. I did get a price of 15k for installation of a rebuilt engine. At this point, I'm just selling to Carvana with known problems divulged. Yes, I know I bought 'as-is'. Yes, I know I eat the loss. And, I still feel Nigel and Neil are great guys at Best Choice. I also think no dealorship should sell a vehicle that seems to be running as-is because, like me, their customers who get a car that turns out to be equally useless, will have a bad taste in their mouth and a huge financial loss to bear. I can move on and get another car, hold no grudge, AND leave an informed review so that maybe Best Choice can change their business model.

05-02-2025 Well folks, this is my last update, because I'm…read morehappy to report that we sold that trash can on wheels! Based off of other reviews, I believe this business might no longer be in operation. I sincerely HOPE that is true. I can't believe the absolute headache we've had to endure over the few years we've owned this truck. I cannot believe this company scammed us out of over $15K on it. If it weren't for an unfortunate death in our family, that granted us just enough money to pay off what we owed, we would have probably had to spend an additional $15K in work on this vehicle. The problems were endless. Rusted body. Oil pressure issues. Electrical issues. Hell, the spare tire under the truck didn't even fit on the rim! After a while it was a real struggle to even get that thing started. It got to a point where a mechanic could list so many issues that needed attention, that we couldn't even get it inspected. Our mechanic even joked that his diagnostic reader lit up like a Christmas tree when he plugged it in! Once the inspection ran up, and we couldn't afford to do the work to make this vehicle just pass inspection, we decided that we need to get rid of this truck. We paid it off, and managed to get it running, which we didn't even know yet would be the last time that truck would even start. I can't make this up. The truck would not start after we parked it in the parking lot of a new car dealership. The dealership didn't even want it. My fiancé had to BEG them to take it off of him. The salesman felt so bad for him, that he gave him a whopping $100 for it! I can't believe not even 3 year prior, that FIRST CHOICE AUTO MALL, thought that this absolutely pathetic excuse for a vehicle was worth even close to what we paid for it. This business sells nothing but lemons. If you even had any thought on going there to check out any of their cars, please go through and read all of my updates through the years. It's appalling that a business like this is allowed to run. They're directly putting the public at risk by not taking proper care of the vehicles before slapping a for sale sticker on them. When we first stepped foot on their lot, we checked out this truck not even knowing that it wasn't inspected yet! You're telling me they can just list lemons online, that haven't even gone through inspection? Whatever inspection they all go through, it wouldn't be legitimate anyhow. This place definitely slaps used parts on their vehicles. You'll thank me if you just went to an actual reputable car dealership. I hope one day the cruddy owners read my reviews and realized how much strain they put on people. What a mess.

Hopefully they did not move but are closed for good. Although they did put brakes on the car we got…read morethere we had to put thousands into it just to get it safe to drive. They should never have passed it on their inspection. Tires were bad from dry rot and engine light kept coming on. Spent over 15 hours getting it worked on at a dealer. Had to sit and wait on it 3 different times. ​

I took my Volvo to Kilkeary's Auto Body a couple years ago after it was badly damaged. I was honest…read morewith them about what I could afford and thankfully they were completely upfront with me and told me to go to a place they recommended that could do the work for less. I very much appreciated their honesty.

Worst experience at a body shop I have ever had.. took my Mercedes Benz cla 45 cause they were…read morecertified by Mercedes Benz. What I come to find out there craftsmanship was poor, just as well as there customer service. This body shop only cares about clearing insurance checks and does not care. Car is still not fixed right and Tim kilkeary refuses to fix it right. Pretty much admitting he and his team do not have the skill to fix it right. You want headaches chose kilkearys auto body. This is the second time they worked on it and screwed it up..

Carvana made car buying easy. Armed with my computer I researched the right EV for my needs. The…read moreselective of EV's was impressive and the prices were very fair. Once I chose my car, the financing, insurance and notary were all online so I never had to leave the house. The 7 day grace period gave me time to haver a full inspection the vehicle by an EV specialist, Which I would encourage any car buyer gas or EV to invest in this piece of mind. Only negative was it took me 2 attempts to get the vehicle. The first car was delayed due to the EV battery failure, but the second time the car was delivered within the agreed timeframe. I am super satisfied with my car and the Carvana. I would definately use Carvana again.

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

When I called in to the dispatch office the man (whose name I did not get) was very rude, but I…read moreneeded my vehicle towed so I ignored it and asked for a driver. Right after I got off the phone with him the driver, a nice man named Ryan, called me to let me know he was on his way and would be there in about 40 minutes. Not even 5 minutes after that I learned that I learned that I left my wallet at home. I called the dispatch office and told them the situation and that I needed to cancel the tow. I was then rudely told that I had greatly inconvenienced them and that there was a dispatch fee. Ok, understandable. What wasn't understandable was the fee was $50. The driver could not have been 10 minutes out and as traffic was, not far from the office. I asked what the fee included. The dispatch man (same one as before) rudely listed off a list of things. 1. fee for gas 2. fee for the drivers time 3. fee for CLICKING ON THE AD to call them. I told the man that I did not click on any ad and that I found the number online. When I searched for towing companies on the computer the number automatically came up and I called from my phone. He proceeded to tell me that I was wrong and had clicked on the ad and that it cost money to run the ad so I had to pay for it. I told him that I had no problem paying a fee because I did understand that I caused them an inconvenience but that I considered $50 a ridiculous amount. He told me I could pay it or he would call the police. He said that any call for service was a binding contract but I could try my luck with the police. I told him to never mind it because by then 15 minutes had passed and the tow driver was almost there and that I would figure something out. I ended up getting my vehicle towed and had to use my boyfriend's card. At first Ryan told me their card machine was down and that I should have been told that over the phone. (I was not) I convinced him to try it and thankfully it worked. The only redeeming quality of the whole horrible experience was that Ryan was very kind and acomidating. He was able to take $20 off my bill for the horrible service but all in all I would not use this company again.

I needed a jump start 3.3 miles away from their shop, they sent a guy out in a car with jump pack…read more Charged 210.00 I should have asked what it cost . Never again. That's insane

My truck broke down, and Shamar came really fast despite I was out of his area. He was really nice…read moreand even take us to the hotel afterwards dropping the car on the dealer. Outstanding service

I got dispatched Verona Towing via Good Sam Roadside Assistance. We had some frustrations with his…read moreGPS sending him halfway across the city and I have crappy hearing so we had a hard time understanding each other over the phone. But when he did arrive, within two seconds of popping the hood of my car he saw that some wires had been chewed through by an animal. He quickly did a patch job to reconnect them and my car was drivable (at least for the time being). We were both tired and frustrated and yet he still went above and beyond and did what was best for me and my car.

Terrible service. Took my 74 sportster for a general reveiw. Gentlemen who addended us said they…read morework on older bikes but 2 weeks later the owener came back and said they don't. Works of all, the bike was laid down at their shop and the ownwer will not call me back to discuss. I was told by his secretary that I need to "do whatever I need to do". I am persuing legal actions. If someone has had a similar experience and would like to discuss, contact me at john.folino@hotmail.com

From the owner: JT's Auto & Cycle is a Full Collision Shop for automobiles and motorcycles. We are a "Green"…read morefacility with Water Borne Paint Systems. We work with all insurance companies and offer a wide range of services. No insurance, No problem! we do non-insurance work as well. We also sell used cars, trucks and motorcycles. Maybe you just need a motorcycle inspection, we can take care of that too. JT and the guys at the shop relax on the weekends by racing Harley dragster bikes down a quarter mile track. The shop has had the AMRA National Championship Winning Bike 2012-2014.

I started saving Celebrating 10 year cards that came in the mail. I called Chris and made an offer…read morewhich was exceped . My service was good and I got in and out in good time... DON'T WORRY ILL BE BACK Larry Wilson

Cox Automotive is a great garage that I can trust. After being taken advantage of at another…read moregarage (to the tune of $500 in unnecessary repairs), I started taking my car to Cox. They do great work and are very trustworthy and honest both in their pricing and in the work that is necessary for each job. I go to them for oil changes, brakes, inspections, and for parts installation; however they also do a lot of custom work and restorations.