So, a few things I'd like everyone to be aware: 1. Bmw535i xdrive competition package accident repair Brought car in and other drivers insurance paid, outside paint only. After repair went to pick up vehicle and both front and rear bumpers had damage, worse than when it was brought in. They repaired both bumpers without explaining what happened, wasting my time. 2. Asked to install new black competition stripes on both sides, bought lower side stripes and they only changed the drivers side. I noticed it and asked where the other one was and they kept it. I asked them to install it as it was included in my price. They did the repair on drivers side. 3. Contacted Kilkeary's strip technician Tim C. Asked to replace a bumper stripS on my 2018 SHELBY GT 350 BU,PER STRIPES ONLY. Washington Ford recommended Kilkeary's so I called them. We agreed on a price to remove and reinstall bumper stripes only ($250). After 3 hours,he couldn't get the bumper off or the glue. He had no Rapid Remover liquid gel to remove the glue but did have a heat gun. He asked me to remove it, which I did and I removed the glue with my own Rapid Remover liquid! He came back and installed the stripes in 1 hour but refused to reduce his price because he still gave me 3 hours OF USELESS REMOVAL! He ONLY DID 1 USEFUL HOUR AND DID MY OWN REMOVAL! It's not my fault he failed! Criminal! I gave him an out by reducing his price but he wouldn't do it! Buyer beware! Check everything!!! I have pictures if you'd like to see them. read more

I took my Volvo to Kilkeary's Auto Body a couple years ago after it was badly damaged. I was honest with them about what I could afford and thankfully they were completely upfront with me and told me to go to a place they recommended that could do the work for less. I very much appreciated their honesty. read more

Worst experience at a body shop I have ever had.. took my Mercedes Benz cla 45 cause they were certified by Mercedes Benz. What I come to find out there craftsmanship was poor, just as well as there customer service. This body shop only cares about clearing insurance checks and does not care. Car is still not fixed right and Tim kilkeary refuses to fix it right. Pretty much admitting he and his team do not have the skill to fix it right. You want headaches chose kilkearys auto body. This is the second time they worked on it and screwed it up.. read more

Kilkeary's Auto Body - 2 year old repair! I can't do anything about it, don't do business there! - Auto Repair Near Me - Eighty Four, Pennsylvania

Never take my cars anywhere else for repairs! I can spot body and paint flaws from a mile away. Never any issues with the work done at Kilkeary's read more

Overall, this body shop experience was terrible! They are unwilling to adjust their labor rates to work with insurance companies leaving you to pay for the rest of any damages. They also like to charge an arm and a leg to wash your vehicle for some reason? The paint work that was needed, after having my car for two weeks, wasn't completed properly and needed to be rebuffed when I arrived to pick up the vehicle. On top of that, there is a run in clear coat and tons of little scratches in the paint. This body shop seems to want to nickel and dime the insurance companies and the vehicle owner as well. Terrible customer service and complete dishonesty from the employees. If you bought/leased a car from Bobby Rahal, I would suggest thinking twice and consider another body shop for your repair. One star only because It was necessary to write the review read more

If you need paperwork, make 3 or 4 copies. They lost my paperwork 3 times. They didn't even start looking / working on my car for 9 days after it was dropped off. We explained that we did not have a rental and that it was important to move as quick as possible. After lost paperwork and complaints from our insurance things started to move. The car was finally delivered and I drove home. I get a call saying "No need to worry but you only have 2 lug nuts on the tire that we replaced." A comedy of errors read more

I am not one who is usually impressed with a! Auto body shop. Kilkeary's impressed me from beginning to end. The secretary, guy handling my claim, and anyone else I talked to was first class. They walked me thru how to make the most of my rental time and came thru in getting my car done in the time they said they would. The building is clean and looks new from front to back. When you pull up you'll see Jeep's, Hondas, Audi, BMW, and Landrovers waiting to get fixed. At least three cars same in when I was there. When people pick up their cars they look good as new. I had the same experience with my Honda. What really impressed me when I picked it up was some of the small things. The car didn't smell like smoke. The interior was clean and I couldn't have asked for more. Trust me I looked over the car. I won't take a car anywhere else. I looked into going to some other places and I'm so glad I didn't. Oh and they try hard to get your insurance to put only OEM parts on your car. Who else does that? read more

Horrible follow up. I was taken in with how clean the place was and how polite, but after multiple tries to get an issue resolved, I realize that their politeness is also a way of blowing you off. Every time they said they would call me back or email me- that never happened. Claims to stand by their work are false. I'm going to have to look at this screwed up paint until I find someone else to fix it- and I guess pay out of my own pocket. Very dissatisfied with them. Now that they have my insurance money, it is obvious they could care less. read more

I had a 2013 VW Passat that had some roof damage. Except for some initial snags with the them not sending me right paperwork at first (rectified via email and fax) and getting the work on the car started (it was around the Thanksgiving holidays) it seemed to all go very well overall. I was very pleased with the repair work and I received the car back ready to go completely detailed inside and out. The biggest challenge for pick up was just trying to make it to the shop after work in time before they close. Ultimately I would bring my car back to them if I had to get more work done. Also I would recommend them to anyone in the South Hills who needs VW-certified collision repair. read more

Had a Honda that needed the front bumper replaced due to a failed run in with a guardrail. Estimate process went smooth, facility was clean, agents were polite & knowledgeable. That's where it ends--had to wait almost a month for the repair appointment, and they said it would take a minimum of 5 business days (a long time to be without a vehicle esp due to a relatively minor repair). Dropped vehicle off on a Sunday night. Talked to them Tuesday morning to learn that they hadn't touched vehicle yet, they refused to commit to any timeline, and worst of all they wouldn't commit to a cost -- specifically telling me I'm responsible for any difference between their estimate and the insurance's audited amount -- which given the check the insurance mailed to them weeks earlier, was already a difference of almost $400 above and beyond my $500 deductible -- essentially they told me it would cost at least $900 and could be more depending on "what they found once they got into the repair".....I'm not a big fan of insurance companies, but I resent being leveraged in a quasi-extortion scheme even more. I ended up walking almost 3 miles to retrieve my vehicle. I would absolutely avoid this business at all cost. read more

They are not bad, but not great. Primarily do high-end cars as they get referrals from the major South Hills dealerships in the area. Lots of Mercedes, BMWs, in addition to more routine cars. I have 2008 Mercedes CLS that is my "baby." I've had them do some minor repair on it three times. They do an "ok" job - blends are pretty good, although paint is not absolute perfect match even though they claim to use the same manufacturer as original high end cars. Granted, I have metallic which is very difficult to match. Clearcoat is all scratched but can be subsequently polished to a nice shine. Regarding the metalwork itself, I had them repair a rear quarter panel after a parking lot hit and run, and they did a pretty impressive job. Other than looking at the paint in the light (their metallic doesn't sparkle like the OEM) it is hard to tell it was repaired. My main gripe is that they don't pay attention to small details - my car is always filthy in the interior when I get it back, and I got several small dents in my trim that was definitely from them, and now I have to stare at the ding every day driving my car. Looks like they dropped a screwdriver or something on my trim. They wash the car and put swirls and scratches all over the finish, so after my repair I have to go and buff them out afterwards. They are definitely not a "detail" shop. Granted I'm much more picky than the average customer, but when they charge high prices and claim to be the high end repair shop, they should pay a bit more attention to these things and not have sloppy washes and put their feet all over my leather seats. Oh well. I'd go there again, but primarily because there are so many worse places. read more

Great customer service and communication with the Insurance company. Always professional and on time delivery

Best around. Everyone is extremely nice and knowledgeable no matter what kind of car you drive. They don't skimp on the quality of parts either. They make sure when you get your car back it's better than new. Awesome people and shop. read more

One of the best in the business. I wouldn't trust my vehicle body repairs with anyone else. Used them a few times, always very professional, take out all of the administrative work and make it very easy for the consumer. Never had an issue with their quotes and final costs, they are very upfront on what to expect and are very personable. Body work is amazing, looks better than new!!! read more

Horrible service. Was mind blown how they lie about their schedule and don't respect your time at all. (Kept me waiting in lobby for 45 minutes) Ken was very rude and rushed. Told me to go to another body shop because his schedule this month is too full to get me in the next three weeks. When on Wednesday, he said I could get an appointment next Wednesday. (Next week) hmmm?? Business 101: don't turn away customers with insurance claims over $2,000. I wouldn't be too happy If I owned that business and found out my employees were turning away customers saying they are too busy and giving my company a bad reputation. Especially in this small town. Word of mouth travels fast. Lost a good customer. read more

Horrible customer service. I waited over 2 hours to finalize the paperwork. I would never go back. They're NOT the only certified body shop near Pittsburgh to do the repairs on the car! read more

Highly recommend Kilkeary's Auto Body Inc.! They truly know how to handle auto repairs -and Kilkeary's is a BMW (and other high end cars) certified shop. My daughter was devastated to see the damage her car (BMW X3) suffered after a traffic accident a couple of weeks ago. When we picked it up at Kilkeary's two days ago, my daughter's beautiful smile was back on her face! She couldn't believe how gorgeous the car looked; as if nothing ever happened to it! And it rides as good as new! This is the 2nd time we had to rely on Kilkeary's for auto repair work, and can say that we are equally satisfied with the results. It's not only the outside, it's also what gets fixed underneath. They are trustworthy. They have work ethics. They explain the repair process to the customer (they answered our many questions every time we called). They truly set our minds at ease. Thanks Kilkeary's for another great job! read more

I took my Mercedes ML350 to Kilkeary's after it sustained rear end damage in a collision. Mike was very helpful getting everything taken care of in a first class manner. All of the parts used were new Mercedes parts and the paint matching was perfect, which can be difficult with the metallic premium paints. The entire process, from drop-off, the arranging the rental car and pickup was first class. I am writing this review several months after I picked up my car in July so that I can tell you there are no interior rattles, leaks or any other problems with the vehicle post-repair, which involved replacing the rear hatch, bumper and underbody components. With the amount of panels that were removed and replaced in the back this was a major concern and I can say to date they pulled it off flawlessly. All of the warranty documentation arrived as promised and I feel highly confident in the quality of the repair and service provided by Mike that I would recommend this shop to any luxury car owner. read more

There is no other place I would ever consider taking my car for repairs other than Kilkeary's. From the onset, my experiences with them have been of the highest and most professional quality one could desire. I recently had my M4 in repairs and as expected, the repair is flawless. I worked with Mike and have also interacted with Tim in the past. This time, they even came to my house to pick up my car per my request as I was busy and heading out of town. They also worked on my 335i convertible in the past. They ensure the highest quality repairs and won't let the insurance companies try and push their agenda for lower quality parts and alternative solutions. They take the time to communicate at a level that a non car person can follow. Awesome place, look no further for your auto body repair needs. read more

The best service and the most professional I have ever had. Took the time to clean the inside and out of the car-it's never been so clean. Also went above and beyond to change my interior dome light that has been burnt out for years. I never asked them to do that, they just did it and free of charge. A+ read more