The front desk was nice, but the overall experience sucked.
FIRST, I went to go look at the car. Could tell it wasn't in "great" condition like they claimed it was, and my boyfriend could tell too. However, they wouldn't budge off the price by even a dollar, which was b.s considering they know how badly they rigged up the car. I asked for a safe car to drive my 1 year old around in, and they totally lied about how safe it was.
The cat converter was rigged with a riser so it wouldn't trip the sensor. Wonderful, because it was getting so hot that it actually had been on fire and there was melted a hole through the cover. However, I drove it enough miles before the inspection that it set off the warning lights anyway. Took it to a real dealership and they sent me pictures of what was done. Contacted the original sales shop mechanic, and he fixed it without question so I know he must have known the entire fkcuing time. Replaced it with a cheap aftermarket cat converter for free, so the heat shields are missing, but hey, what should I expect at this point?
Before I discovered the whole cat problem and the sensor was on, I was waiting to get an appointment to get it inspected. Was told I couldn't get an appointment for two weeks. Went ahead and took it elsewhere, which is how I found the problem. I can only imagine what they would have "passed" my car as if I decided to wait for them to inspect it.
Other than that, the power steering pump was also leaking. They didn't bother to let me know that. Not a minor leak, but to the point where every couple of days there would be no fluid left in the reservoir and it needs refilled.
There's other minor issues to be expected with a used vehicle, but when it comes to major things, TELL YOUR CUSTOMERS. I wouldn't be so pissed off it I wasn't lied to. If I wanted the car badly enough with things wrong, I would have bought it anyway. Too shady for me, and I will never recommend it to anyone. read more