They're Good guys and know their stuff. They showed up on…read moretime. Use great equipment. There is not much else you need in a towing company.

My son broke down coming home from the fair late at night. Pancake Towing was polite, even…read moreanswering the phone at midnight. They were courtesies, prompt and reasonably priced, for an 11-mile tow. We have also used them to tow a vehicle from a tow yard, after an accident. Their staff is friendly, respectful and super polite. I would recommend them to anyone who needed a tow, day or night. In addition to being friendly, they are prompt and neither time was the wait long. Thank you for your help and respect!!

Called to get my car towed to the car dealership. I called last minute and they were quick to…read morearrive to pick up my car. The driver was very friendly and even took care of all the paperwork at the dealership for me also.

He came over super quick, hooked up my shut down vehicle, and only charged me 80 bucks. Good guy,…read moregood company, can't complain.

James came out to tow my car after I was rear ended. He was incredibly kind, prompt, patient and…read moreknowledgeable. I would recommend James at Brown's Auto Service to anyone. I'm very appreciative to have received his help.

My car's battery has been beyond dead for two years; I hadn't been able to get service due to…read moreCOVID. Nevertheless, James was still able to jump-start so I could drive it out of the garage and onto his rig. He took it to my preferred garage without incident. Both he and his dispatcher were very kind and made a potentially stressful situation seem easy. Very highly recommended!

Trash towing service. The guys an idiot and probably hates his life which ain't my problem. Guy was…read morerude and insulting. No wonders he's going down hill

The absolute worst. Wouldn't tow to home. Wouldn't allow ride along. Towed to their business only…read more Towed 3.5 miles and charged over $135. Terrible!

This company acts like they are a big city towing company and charging 3 times the normal rate is…read moreokay with them ! But they'd get more repeat business and referrals if they charged the going rate and didn't act they had to leave in a hurry before their entire job was finished ! I will never use them again nor will I EVER refer them to anyone in the area !

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I called AAA to have my vehicle towed and they outsourced to Bills Towing. Jeremy towed me to a…read moretire shop 30 mins away from my house and when we arrived, the shop was closed. Jeremy refused to tow my vehicle back home (blamed his boss) and left me stranded in the dark and alone with my inoperable vehicle. Before Jeremy left he told me to "please lock your doors, this is not a safe area". I then had to call AAA to use my last tow for the year just to get home and my vehicle still is not being repaired at a shop. I had to file a dispute with AAA to hopefully get my tow back.

do not use this company if you care about your bill or repairs done. the charged 5 times the price…read moreas was agreed, without notice called towing (their own) to get price to triple

Nice folks, but super slow! They took months to make the repair on my employer's vehicle. First,…read morethey said they had trouble finding the replacement axle, but instead of calling to tell us, they just let the job fall to the bottom of the list. When I called and found out that this had happened, I asked if we could buy the axle, have it shipped to the garage, and pay them to install it. The owner agreed, but then after I spent a number of hours finding one, he said he wanted me to order it from him so he could get a mark-up on it. After the axle arrived, they took weeks and weeks to make the repair. I would call once or twice a week and received a "we'll have it done by..." There always a different excuse about why they could not complete the job, like: one of our mechanics was out, one of our trucks broke down, we got jammed up with other work, etc. Everything but "the dog ate it." I would not recommend this shop unless you like to ping them time after time while you wait week after week for your vehicle to be repaired.

I have been dealing with these guys for years. They are some of hardest working people I know. Yes…read morethey get busy but that's because they have a lot of return business and they take care of them first. It just makes good business sense.

I can't sing their praises enough. They came when we were abandoned by our insurance company. We'd…read morebeen waiting for hours. We had 2 children with us and we were on our way to the airport. Missed the flight, but Tom Coop is a life saver. He brought along a second vehicle so we could have a ride to the repair shop. He and his crew were kind personable and the nicest people. We are from Texas and felt alone and desperate. His tow truck was even nice. He us a professional and one of the best tow experiences I've ever had. He quoted us a fair price and went above and beyond. My family is grateful for such an honest and easy experience. Thank you Mr. Coop for coming to our rescue. We can't thank you enough.​

This man is a SAINT sent from the heavens above to help buffoons like me…read more I hit a pothole on Liberty Ave at ~6pm on a Wednesday and blew out my tire immediately. As I tried to get the spare tire on, the car rolled off the jack and slammed on the ground (yikes)! I was in a rush and needed help fast because I couldn't get the jack back under the car. So I called Tom, who happened to be the first Google result for a tow. He was literally just down the road and got to me within less than 10 minutes of calling. He knew exactly what to do. He used his MUCH BETTER jack to get my car up and put the spare tire on in maybe 1-2 minutes. I was back on the road and was still EARLY to my appointment. He saved me a world of headache and I could not be more appreciative. I'm keeping his card in my glove box and calling him if anything ever happens again!