DON'T WASTE YOUR TIME- THEY WILL WASTE YOURS! I have been trying to hire this company for two different services (365 maintenance AND to get rid of Spotted Lantern Flies)- I even had scheduled dates and a signed contract with them and no one has EVER showed up. I called their customer service, emailed online and even emailed the sales rep a few times- (see email exchange below). AND NO ONE FROM EHRLICH had contacted us to schedule an appointment. It must be nice to be a business that doesn't need business- they must be rolling in money- because they are turning away business! WORSE CUSTOMER SERVICE EVER!!! ---------- Original Message ---------- To: Austin.XXXXX@jcehrlich.com Date: November 6, 2019 at 6:11 PM Subject: Re: Lantern Flies: NO ONE SHOWED! Well.. NO ONE EVER CALLED US! I'm done with Ehlrich! On Nov 5, 2019, at 5:22 PM, Austin wrote: I will make sure someone gets you a date tomorrow. Austin Ehrlich Pest Control Hatfield/Philadelphia, Pennsylvania On Tue, Nov 5, 2019, 4:14 PM wrote: Hi Austin! Thanks for looking into this- however no one called us or stopped by about an appointment today. Just curious if Ehlrich still wants our business.... just flabbergasted by the lack of response by Ehlrich!!! I guess if we don't hear anything by tomorrow we will go with Orkin or another pest control company. On Nov 4, 2019, at 6:41 PM, Austin wrote: I will look into what happened. I apologize for my officer's mistakes. I will do what I can to get someone out there ASAP for you. On Mon, Nov 4, 2019, 5:09 PM wrote: Hi Austin, This is XXXXX at XXXXX You came out to our house last week on Oct. 29, to look at our trees in regards to lantern flies. I had booked service with Ehrlich for $150 per the contract I signed while you were here, to have someone come out and spray for them- which you notified that if they can't come out on Friday Nov 1, they would be out on Mon Nov 4. Well... no one has come out yet, so I called your office- and they said we weren't even in the books or they weren't even aware of this service! They said I have to wait for the scheduling department to call me back- the longer I have to wait the more damage these lantern flies are going to cause to my trees. This is so frustrating- this is the second time I've called Ehrlich for two different services (365 and Lantern Flies) and they never showed, nor did they have me on the books. I'm trying to give your company business- but Ehrlich refuses to show up- why is that? Can you advise on this- please? read more

Ed Novak is our Technician and has been taking care of our property for a few years since we started with Ehrlich. He is one of the most customer-service focused, dependable, and committed technicians I have ever had the experience of working with. When Ed says he will be here, I know he will be. Count-on-able. Very knowledgeable about his area of expertise and always willing to take the time to explain to me not only what he has done but what are the best approaches given the age and type of home that I have. Always willing to take the time to answer questions. Always smiling. Always thorough. Ehrlich is lucky to have him and I am glad and we benefit greatly! read more

We have been using Ehrlich for approximately 26 years and would never ever use anyone else. They are professional, thorough, clean, polite, trustworthy and we owe them our health too! About 20 years ago, one of the technicians found a serious mold problem in our crawl space while treating for insects. If it wasn't for him, we would have never known this problem existed until it was beyond too late. Thankfully, we had mold remediation done and everything is fine but we owe Ehrlich a debt of gratitude for a job well done. read more

My technician, Sydney Peev, is amazing at his job. My family and I have been working with Ehrlich and Syd for years and are overjoyed with his quality of work, professionalism, and friendly service. Syd is always on time for my service appointments, and if there is a pest problem in between visits I can rely on him to quickly come out and take care of it. He knows my home and my family and keeps us pest free year round. He even brings treats for my dogs! Just the level of service I've come to expect from Syd and Ehrlich. read more

J.C. Ehrlich and the technician, Sydney Peev do a very professional job in pest control. Sydney has serviced my last home and my current for approximately 25 years of service. He is by far second to none in his work ethic and professionalism in his job. He is very personable also. He is always on time for his appointments and treats my family and our home with respect. I could not ask for a better technician. Always gives 100% in his job. read more

My technician Greg Breneman is amazing! He is professional, on time, knows his stuff, personable and very helfpul. He has been my technician for years and I have always been pleased with his service. The company is responsive to any issues and they are always able to resolve and household pet issues. So happy that we contracted this servie through Ehrlich it is affordable and eases my mind! read more

I first heard of Ehrlich when I was working they had come to our office and were knowledgeable and efficient. When I discovered a pest problem at home they were who I called. I have no problems now! They even came in and ridded the basement and attic of all those old spider webs. So very happy with my technician Pau Esposito. Would recommend him and his company to anyone with an issue!! read more

We have used Ehrlich Pest Control for over 10 years and have been generally very pleased with their service. The technicians have always been knowledgeable, professional, punctual and very courteous!! We have also appreciated the responsiveness in between quarterly treatments if we ever had a pest concern. We feel very comfortable recommending Ehrlich for residential pest control! read more

Our Ehrlich technician, Ed, has done a great job treating the inside and outside of our home for years now. In addition to spraying indoors for spiders, crickets, and ants, he leaves bait stations near the house to keep out voles and mice. He even treats our deck against those destructive carpenter bees. Ehrlich has been a great help to us. read more

We have used Ehrlich for nearly 15 years and have always had great service. Our technician Ed is fantastic. Arrives on time, pleasant, thorough, and professional and friendly Most importantly is that our residence is pest free and he does a thorough job of treating the outside as well. Kudos. read more

Paul Esposito is a fabulous service technician. He is very thorough and explains what he does each time in a way that I understand. He is always on time and finishes his visit with the reminder to call at any time, no matter what the problem. I have recommended him to my neighbors. read more

My service tech, Ed, is very thorough and friendly. Our home has been mostly free of pests since we have been on board 2+ years now. We get the same tech each time. He is familiar with our home and hits the potential trouble spots without question. Very happy. read more

Our technician, Sydney Peev, is great. Extremely pleasant and kind. Very professional. He does a great job and keeps us informed. When I need him in a hurry, Ehrlich contacts him and he is there on the spot. Good job Sydney and Ehrlich! read more

We've used Ehrilch for years. Greg is extremely knowledgeable, courteous and effective. We've been very happy with the service he has performed for us in the past and the treatments really do work. read more

We have had service every 4 months with this company. Our technician Greg Breneman is reliable, informative and always on time. I highly recommend this pest control service. read more

We use Ehrlich for a business account. They are super reliable, and respond quickly to any requests.

Ehrlich does a fantastic job servicing and nothing is too much to please the customer. They listen!