TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

Justin from Strickland Heating and AC did an excellent job diagnosing and fixing the water leak…read morefrom our air intake. He thoroughly checked the system, explained the issue clearly, and walked us through several different options for the repair so we could choose what made the most sense. He was honest and upfront the entire time--no pressure, just straightforward information--and he was very helpful in addressing our questions and needs. The work was done professionally and the problem is resolved. Highly recommend Justin and the team.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Our old HVAC which was original to the house finally quit on us. Daniel found that the compressor…read morewas dead, and we needed to upgrade, so he asked Tyler to stop by the same day. Instead of simply proposing a 1 to 1 replacement, Tyler listened carefully to our issues and came up with a great solution that would increase airflow, reduce humidity, and potentially save on utilities. His proposal would remove both the upstairs and downstairs units and install a variable speed single zoned system with a dehumidifier. Tyler's solution was less expensive than our other finalist, and very competitive with the other bids. Every question was answered quickly and thoroughly. In the end, however, there were some specific things about the thermostat that the other option handled better for our needs, though most people would probably not notice. Even after I let Tyler know we were choosing another company, he was very professional and advised us on a technical detail. I would highly recommend you talk with Tyler when it's time for a new system.

I've called on Eric from Northwest twice to extricate me from emergency plumbing problems. Both…read moretimes I was shocked at the low fair price and great job. These days it's so hard to find honest professional, blue collar plumbers, car mechanics, air condition men, or roofers. Eric is a great plumber and air condition/ heater man. If you want a good job and you don't want to be taken advantage of...I highly recommend Northwest Plumbing. Now I need to find a great car mechanic. My last car mechanic passed on. RIP Fred...

The service was Awful. When the plumber came over to look at my toilet, he said, oh, that's just a…read moreclogged up toilet & proceeded to auger it. Even I knew that wasn't right. When I pointed out to him again, what had been happening, he said, oh that's the such & such. He replaced that part. During the night it was doing the same thing as before. I called them, he came back a second time & said oh, that's the flapper. Later that night it started doing the same thing. I called them & wanted them to come back to fix it properly since they had already been out twice. They told me they didn't have an available plumber, so find someone else. They said they would refund my money. That was Sun. 03/02. Today is Friday, March 7th & I still haven't received my refund. When looking at their reviews, notice the dates. Most are 2 & 3 ago if not more.

All Around Fort Worth Heat and Air did a great job. I called them out because my AC was not…read moreworking. It ended up only being a connector. Got a great price and great service. I will definitely call them again if needed. B Smith

He came out, looked at my unit, diagnosed the problem quickly, and had it fixed in no time. Very…read moreprofessional, honest about pricing, and didn't try to upsell me on anything I didn't need. Will definitely be calling him again for any future HVAC needs. Highly recommend!

Formerly Baman AC. Ba is great, timely, and personable. He gives you explanations for everything…read moreand doesn't do a hard upsell like others. He is always on time and prompt. Definitely recommend him for HVAC needs.

Best option for your AC and Heating needs in Fort Worth. Immediate response, fair pricing and…read morereliable service. Had a fan motor go out on our system causing significant AC issues and it was fixed same day. Sensei is the only company we'll use going forward. Highly recommended.

Great service. My A/C wasn't cooling and I needed a quick repair, these guys came same day and were…read moreable to get it working again. I have used them ever since and they are always quick to respond and fairly priced.

I have been fighting with my warranty company for over a year with my AC. Reached out to 3 Kings…read moreAC, they sent out a technician for a consultation and by Monday (which is today) we are up and running. Hugo, Martin and Angel were all great. I received a year warranty on the part. I love the fast reply, wonderful customers service, Martin gave us the break down of what they did and Hugo gave us his recommendations of what was priority to keep our unit quality of life. I will definitely try to use them instead of the companies the warranty company tries to send to my home. Honest, fast, reliable and great communication. They called to see if they could come early, yesssss please do.

My furnace stopped working and I was referred to Richard. Richard was the best HVAC service I've…read morereceived anywhere (have lived in other states). He quickly diagnosed and resolved the issue and had my system running again. He also clearly explained some potential problems he identified and said they were not urgent. His honesty and reasonable cost was amazing! If you want competent, honest work on your HVAC system, call RSE!

Honest, Skilled, and Affordable - Highly Recommend RSE Heating & Air…read more RSE Heating & Air replaced all the ducting in our single-story home and added two new duct runs for rooms that didn't have vents. The results are excellent--our airflow is significantly improved, and the house feels more comfortable throughout. The workmanship was top-tier: clean, professional, and clearly done with care. But what really stood out was the technician--easily the most honest and straight-talking contractor I've ever worked with. No upsells, no pressure--just real advice and transparent pricing. And the price? Thousands less than the big-name HVAC companies I got quotes from. Truly incredible value without sacrificing quality. If you're looking for HVAC work done right by people you can actually trust, give RSE a call. I couldn't be happier with the experience.

We are new to the DFW area. We contacted Lawrence Air Conditioning because they had previously…read moreserviced the AC at the home we purchased. They have been a pleasure to work with and extremely professional. I've requested their service three times since we moved in. Once for an assessment, once fir a problem and today to move forward with two of their recommendations. Their crew were great guys, polite, respectful and very neat and clean. Every area that they had to walk on was covered and vacuumed when they left. We had a crew of four and all were excellent. The main point of contact for us is Cory. He does all the tech evaluation, assesses the problem and fixes on site unless it needs equipment that needs to be ordered and replaced. Cory checked in three times today, once in person. I recommend highly and plan on using them going forward. If I could rate 6 stars, I would.

They are fast and on time for service call and fixable on price. We will use them again.read more