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    Top Gun - Snapped a pic of the crew working on the new system

    Top Gun

    (137 reviews)

    TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

    Highly recommend…read more Top Gun immediately contacted me to set up an appointment. This was at 10am on a Friday in late July. The owner came out that evening to diagnose the problem. Parts were ordered. Monday I get a call from Allie explaining how long it would take to get the parts from the manufacturer & when to expect my AC to be fixed. Allie was friendly, kind, compassionate, & helpful the few times we spoke. Excellent customer service! The following Monday (yesterday) Arturo came to replace the coil in my attic. I was told in advance that it would be an all day job. No problem. Arturo walked us through & showed us the problems that caused our AC coil to need replacement once the old coil was out. It was fantastic getting a mini teaching lesson about home AC. He took the time to explain the possible issues with the unit outside too. At the very end we ran into a problem. Arturo said he would be happy to stay & troubleshoot, or come back today. No point to come back out even though he'd been working all day. He quickly found the problem & the AC was up & running. Kudos to Arturo! I know nothing about AC repairs, but the cost was reasonable to me. I actually had to raise my AC a few degrees because my house was so cool this morning. Humans & dogs are very happy.

    TruClimate Heating & Cooling - Will Cobb
Principal Owner

    TruClimate Heating & Cooling

    (2 reviews)

    9/1 - Used the company a few times. Had a plenum installed. Had a new return vent put in. The price…read moreis fair and reasonable. The last project completed was having a new supply vent installed in my son's room. But I do notice a big issue. The vent feels hot and I can feel hot air around the vent. It appears the new vent is not insulated correctly or I have a leaky duct. Also, the box is not secured. It moves around. I give the company credit for attempting to fix a few things but overall won't be using them again. I need to look for another company to diagnose the hot vent and warm air inside the vent. I checked all my vents and this is the only vent with the hot air inside. Hot air should not be coming through a vent that is turned off. 9/15 - I have spent hours in the attic trying to troubleshoot the hot air leaking in the bedroom. The boot is not sealed. I will attempt to see it will something and prevent hot air from getting in. This whole project has been a big headache. I wish I just left my system as it was and not hired this company to touch it. I didn't want to give 1 star because they attempted to resolve the issues but the techs take a lot of shortcuts and don't do the job right. Very nice techs and sincere but I'm not just not happy with the quality of work. 1. Not happy with the placement of the return and supply ducts. 2. I've had to call another company to replace the boot on supply vent this weekend. They will be moving the location of the supply vent because it is flush against a 2X4. Just a bad location. The supply vent was also not seal properly or screwed down in any way. You could literally pull in out without the vent grill. 3. I have spent maybe 9 hours in my attic just with other techs discussing changes they recommend. 4. I had to hang up ductwork just left hanging on the ground or in odd locations. There was also ductwork on top of my system. I had to fix that too. 5. With all the money spent, my static pressure is still not in the ideal range. I've had 2 other companies measure it. That is another project I need to tackle later in the future. I'm sorry my experience was not great overall but I hope yours is great. 9/25 - I had few HVAC techs stop by and found more issues. The ductwork used is such poor quality that hot air is leaking is my sons room because of the ductwork falling apart. One tech said it looks like leftover from a job or something found in a dumpster. I have been quoted $300 to $700 just to replace the ductwork. Also, I found leaky ducts from the last TruClimate job. I fixed those myself with mastic and tape. Otherwise this company would have cost me even more money. My thoughts, if you hire this company check the work when they are done. I am very close to just disputing the amount charged by this company to undo all the problems this company did.

    ABSOLUTELY AMAZING! I highly recommend this company for all of your HVAC needs! They have values…read moreand it shows!! Friendly, honest, great prices, and true integrity! Thank you for taking such good care of my AC repair!

    Fix It AC & Heat - hvac - Updated May 2026

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