Came in from running errands right at 5 pm. Their closing time. Left a msg that ac blown warm air,…read moreoutside unit not froze up. Received a call back from Eric in 15 minutes and he would be there in 15 minutes. Eric knew exactly what to look for, drain line plugged. He totally rebuilt drain line, had the job completed in less than an hour. To say I was very pleased with their response time and quick work to get my unit running is an understatement. Also they had been out for a general maintenance call last week. So this job was done FOC!! Would highly recommend BAHS to anyone. Vicki Seitzinger

Burleson Heat & Air installed a full new HVAC system in a new house i was building near Joshua. It…read moreis a mini split system with two 5-ton compressors, and seven indoor units. Soon after we moved in it needed service, they would not come out for the warranty work. A factory freon line failed and all the freon was gone. They nor the factory would do anything. I called out another contractor that repaired the line, recharged the freon. That cost $1600 out of my pocket. More is going wrong, and other contractors have said this is a bad manufacturer. Soon I'll have to do a total replacement at 3-times the original cost. I'm very sorry I used them and I will not use them or recommend them to others. We needed and good job and did not get that!

I cannot thank Adrian with Texas Air and Heat enough! We are dealing with brutal triple-digit…read moreheatwaves in Grand Prairie, and our AC went out. Adrian came to the rescue in a huge hurry--he actually arrived an hour earlier than expected, which was a massive relief.Within just 30 minutes, he diagnosed the issue and had our house cooling back down. He was extremely thorough, highly professional, and his repair pricing was very fair and reasonable. Excellent customer service and exceptional professional ability. Highly recommend!

Had the pleasure of using Daniel at Texas Air & Heat the…read moreother day for my clients home. My Husband and I own a real estate brokerage, so we are constants in need of a licensed HVAC company. Our AC guy recently retired so took a chance and called Texas Air & Heat based off their reviews and they certainly did not disappoint! Spoke to Daniel (the owner) when I called on a Saturday to schedule and we made an appt for 8 am on Monday. He was super prompt (even text when he was a few minutes out. Once he got there, he looked through the whole system and diagnosed the issue. I asked him to not fix it yet since we were still under contract for the house, but had a detailed invoice with photos of how to fix the issue along with price involved to supply the sellers. Texas Air & Heat will for sure be my new HVAC company!

9/1 - Used the company a few times. Had a plenum installed. Had a new return vent put in. The price…read moreis fair and reasonable. The last project completed was having a new supply vent installed in my son's room. But I do notice a big issue. The vent feels hot and I can feel hot air around the vent. It appears the new vent is not insulated correctly or I have a leaky duct. Also, the box is not secured. It moves around. I give the company credit for attempting to fix a few things but overall won't be using them again. I need to look for another company to diagnose the hot vent and warm air inside the vent. I checked all my vents and this is the only vent with the hot air inside. Hot air should not be coming through a vent that is turned off. 9/15 - I have spent hours in the attic trying to troubleshoot the hot air leaking in the bedroom. The boot is not sealed. I will attempt to see it will something and prevent hot air from getting in. This whole project has been a big headache. I wish I just left my system as it was and not hired this company to touch it. I didn't want to give 1 star because they attempted to resolve the issues but the techs take a lot of shortcuts and don't do the job right. Very nice techs and sincere but I'm not just not happy with the quality of work. 1. Not happy with the placement of the return and supply ducts. 2. I've had to call another company to replace the boot on supply vent this weekend. They will be moving the location of the supply vent because it is flush against a 2X4. Just a bad location. The supply vent was also not seal properly or screwed down in any way. You could literally pull in out without the vent grill. 3. I have spent maybe 9 hours in my attic just with other techs discussing changes they recommend. 4. I had to hang up ductwork just left hanging on the ground or in odd locations. There was also ductwork on top of my system. I had to fix that too. 5. With all the money spent, my static pressure is still not in the ideal range. I've had 2 other companies measure it. That is another project I need to tackle later in the future. I'm sorry my experience was not great overall but I hope yours is great. 9/25 - I had few HVAC techs stop by and found more issues. The ductwork used is such poor quality that hot air is leaking is my sons room because of the ductwork falling apart. One tech said it looks like leftover from a job or something found in a dumpster. I have been quoted $300 to $700 just to replace the ductwork. Also, I found leaky ducts from the last TruClimate job. I fixed those myself with mastic and tape. Otherwise this company would have cost me even more money. My thoughts, if you hire this company check the work when they are done. I am very close to just disputing the amount charged by this company to undo all the problems this company did.

ABSOLUTELY AMAZING! I highly recommend this company for all of your HVAC needs! They have values…read moreand it shows!! Friendly, honest, great prices, and true integrity! Thank you for taking such good care of my AC repair!

Excellent! Their…read moretech was able to properly diagnose an air conditioner problem---it was complicated electronic components that failed. He then correctly repaired it at a fraction of the cost other hvac companies proposed---the other companies said we needed a new unit. He also identified past bad repairs by another company and corrected them. We will definitely use them again.

They don't look at the project, they just want to set appointments…read more They go again and again to try and get a salesman out, while the request is a basic one.

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I have a house built in 1960 and I needed to replace my thermostat. I decided to upgrade to a Nest…read moredevice, and I was told I need a profession to install it. I called and they explained what they had to do (connect the smart thermostat to power). They came out on time, installed the Nest in less time than I anticipated, and stayed until it was completely set up. The guys were extremely nice and helpful. They even vacuumed the floor where they were working. Overall, great work. I will use them in the future for any HVAC needs.

Our AC system needed to be serviced and one unit was making noise…read more I was actually able to contact and make the appointment ALL via Yelp within minutes! That was awesome! All of my initial questions and possible pricing scenarios (of course, they could not quote an exact price) were discussed on the Yelp platform. The technician who showed up is Rueben and he was fantastic. He examined the systems and then explained all work that needed to be done and gave specific pricing for the work. The hubbs and I only had a specific amount to spend at this time on the system, so Rueben let me know what had to be done immediately to ensure we'd have AC throughout the summer, and then what we could wait on, but need to have done by early fall. We had to wait on some parts, but Rueben gave us a realistic time frame and let us know when he'd be back to install the parts. He was very thorough and I sincerely appreciated how well he explained everything he did. I will definitely be scheduling my follow up appointment in the fall, and I am now using Comfort Masters for annual maintenance on my ac/heating systems. Fast, friendly, and reliable service from a company that hires exceptional employees. That works for me!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

Toward the end of last summer, our A/C could not keep up with the heat. We knew it was not holding…read moreFreon, as we had Freon added previously, and it was expensive. Certain refrigerants are no longer being produced, and they are very expensive. We wanted to get out from under the 28 year old system, so opted to have a complete new system installed. Brandt Dickey recently installed a new HVAC system in our home. We had a few quotes, and Brandt's was in the middle. Brandt also came highly recommended by my bother-in-law, and has been doing work for him for a very long time. So we went with Dickey's A/C. As the system is barely a week old, and I have not had to use the A/C yet, I am only going to comment on the installation. As the summer approaches, and temperatures rise, I will likely update this review (when the system is put to the real test as temperatures rise). I may also update when the temperatures drop again, as this is a heat-pump system, so primary cooling will done by reversing the system. I never really quite understood heat-pump technology, but now that I have a better understanding, it's pretty neat. The removal of the old system and the install of the new went fairly smoothly. However, when it came to start the system up, there were two problems. It was late, so Brandt needed to come back the next day. Both problems were fully resolved the following day, but it did require me to be home again. Problem 1: The system not switching into heat-pump mode. This turned out to be a mis-inserted wire on the thermostat. Easy fix. Oh, on the subject of the thermostat, a new one, and wiring, was required. Heat-pump systems require more control wires, and the old wiring did not have enough wires. This meant a new wire was run from outdoor unit to indoor unit, and from indoor unit to (new) thermostat. Problem 2: The system was not holding pressure, and this turned out to be a bad weld in a hard to see place. Also easily fixed, once the leak was located. The system was now 100% functional. Yay! Brandt did a good job of cleaning up and hauling the old stuff away. Sure, the recyclers would have gladly picked (some of) this stuff up, but it was nice not to deal with (any) it. So all and all, a pretty good experience. I can't wait to see how the new system works, in both the summer and winter. I'm happy that my wife thought of getting this done now, in the cooler temps, as waiting until summer might have meant higher prices and longer waits. Oh, and I think this new system may result in a tax break, as it meets some energy efficiency guidelines. So hopefully less tax next year, and smaller electricity bills throughout the year. Bottom line: It's going to be cool to be cool! PS. The system is a Goodman. The main reason for selecting this system was size. We have some tricky spaces to deal with, and Goodman fit the spaces the best. I was skeptical of the brand, but Brandt said they have gotten a lot better over the years. Even so, I may opt for the extended warranty, at least on the more expensive outdoor unit (compressor).

Generally: The people who own and run this company have been friends of my family going back over…read moreforty years. Their integrity is unquestionable and their work ethic is remarkable. Specifically: Brandt has worked on the central air conditioning unit in my home a handful of times over the last fifteen years (as needed) and has always done excellent work at a very reasonable price. Great people. Great service.