I haven't had much luck in the "finding a right stylist" department for quite some time now.
It started 2 years ago when I first moved to this area and needed a hair cut desperately. I, not thinking clearly, pulled over to a strip mall hair salon spontaneously as I was driving by. Bad move.
The stylist was an older russian lady and decided my hair was "too long" and promptly chopped off sections in my hair. I walked in with hair halfway down my back to walking out with something closer to neck length and choppy. :( Oh, and all this was a day before my week long vaca to socal and vegas. :(
Needless to say when I reached LA I was desperately seeking a stylist to "fix" this mistake and ended up with a "bob" cut. A very costly experience.
Ok.. fast forward to today - Since that miserable cut, I've seen 4-5 other stylists and it just never ends up right - and not to mention expensive.
Finally I yelped a good salon and saw Edward's Salon and decided to make an appointment.
I have to tell you, he is as good as they say he is.
The appt didn't start off as well as I had hoped though - my appt was at 330 and I arrived about 15 min early - Edward didn't see me till 420. But here's why. One of his other stylists had client whose hair she apparently dyed and cut. Edward was running behind on his last appt and was about to see me when this other gals client started to complain about the dark dye remaining on her skin. She kept going up to the mirror and looking at her scalp.
Well, if you're light skinned, and you're dying your hair black, its only obvious that your skin is going to have some remnants of the dye. Edward and his other stylist assured her that after another wash, the dye will be completely gone.. however she kept complaining. Then she was complaining about the color of her hair - saying its back to her natural color - well, that is what she picked out - so one would assume she would know that if you pick black, you're going to get black. Ugh.. this lady was a complainer like you wouldn't believe.
Anyhow.. Edward tried to do as much as he can, but the lady wasn't happy. The husband, when told the cost of the service, announced that he wasn't going to pay for the coloring since its back to the natural color.
At this point, Edward could have easily been adamant that he needed to be paid for the supplies/cost/whatever, but instead, he said ok, if you don't want to pay, then ok, and he remained calm. However, he did not reschedule another appointment and cut his losses right there.
This made me have so much more respect for him as a person. He could have haggled with them, he had every right to, these people were the type that would go to an expensive restaurant, eat all the food and then say they didn't like it and expect it to be comp'd. He did the right thing - and not to mention, I walked out with a fabulous cut that EVERYONE has been complimenting on. :)
I'm an Edward fan for life. :) read more