These guys are the worst(like most car salesman) they first tried to sell me two warranties,(3,147)-Jeep comes with a 5 year manufactured warranty - then tried to offer it for half price. After fighting they battle they tried charging me two separate tax. I don't understand how some people sleep at night. The love for money will ruin this world. read more

I was very disappointed wanted to buy a used car I seen on line but when I got to the dealer they would not Honor the listed price. They said I had to buy the extended warranty and pay and extra charge for them to look over the car $5200 more (non of this was listed in the online ad) come on Edison Nissan that's not fair read more

Prices are not as advertised. We drove over an hour to buy a pre-owned car because the prices on-line were cheaper than those from other dealers. After we chose a car listed at $22,000, the salesman produced a bill for $32,593 - that is 48% in other costs, including $1,500 for work done to get it ready to sell, $4,000 for a warranty that I didn't ask for, and $2,000 because I had not bought a Nissan in the past three years! The next day we bought the same brand car from another Dealer and the taxes and fees were 8.7%. Make sure you ask about their real prices before you travel to shop. read more

Unfortunately, I am writing a follow-up to my review posted here on 6/28/2017. I received a call from a former employer that the service manager, Scott Hirsch wrote to them via email, and personally attacked me in said email. Apparently, he took my online reviews very personally, and decided to attempt exacting some sort of revenge against me. I was absolutely appalled and upset in hearing that a professional that works in the customer service industry felt personally attacked by an online review and took it upon himself to contact a customer's former employer to attack them. The comments in his email likened my online review to extortion, and said that he wrote it so no one else gets swindled by an innocent face and fake tears. I have never been subject to such attempts at retaliation after simply posting an online review. His email ha Mr. Hirsch represented himself under his professional email. Thus, I reached out to a customer service contact there who said he would handle the situation of which he himself seemed to be taken aback by. Alas, I was told "sorry" and that I can be assured that he sent it to none of my other employers and it won't happen again. I let him know I would be updating my reviews to include this unwarranted situation. Scott Hirsch has yet to reach out to me and apologize for his behavior. I feel so uncomfortable by the whole situation and how it was dealt with, and truly hope that this company does not treat any other customers like this. My review is intended to inform any potential customers of the way patrons have been treated in the past here. Mr. Hirsch took a customer's right to review an experience, and turned it into a personal vendetta in what he saw as exacting some sort of revenge. I value my reputation and professional relationships, and it is not only uncomfortable for a former employer to receive a random email like this out of the blue, but the comments themselves were intended to be personally damaging. The behavior that Mr. Hirsch exhibited in my prior interaction that I explained in my initial review is 100% validated by this situation. The emails he sent were nearly 7 weeks after I left an online review. I never anticipated that after receiving bad customer service treatment in the first place I would ever be harassed so personally and vindictively by a service manager. He has felt no consequences that I am aware of, and I am left with the disgust and vulnerability that he could reach out under his professional emails to try to diminish and defame my character. I do not know where he received my employment history from, but that is also suspect and makes me very uncomfortable. My reviews have never been intended as an attack - it is within a customer's right to review a business online that serves to guide other existing and potential customers. As another customer has written, "Service is more about attitude and treatment than action". read more

Nothing but lies. In 2014 I leased what was told to me a brand new Nissan Altima. The car was even on the showroom floor. Fully loaded sunroof, heated seats, and auto start. The car even had her own line "Signature Series" (should have been my first red flag) but be it that I was by myself, naive, and it was my birthday I believed the gentleman about this "Signature Series" So basically that meant the sunroof and those amazing different looking heated seats, guess what all after market! Edison Nissan sold a "new" car with aftermarket parts added to and fabricated it as a luxury car. Here's where it gets interesting Nissan does not put allow aftermarket parts on their vehicles meaning everything is supposed to be authentic Nissan. This story gets much deeper but just take my advice don't trust these people. I've bought 3 cars from them and this is how they treated a loyal customer. Things are still being investigated. P.S.- They only gave me one key! read more

Edison Nissan - That's the heated seat controller. See something wrong? It's on the side of the seat where the door is! - Car Dealers Near Me - Edison, New Jersey

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I bought my car on New Year's Eve ab Almost 2 years ago and I been having problems with this car from day 1 the car was shutting off , i questioned the salesman Jude at the time of the purchase it looked like the car been in a accident the grill on the Front of my 2019 Nissan was cracked and look like he crazy glued the damage grill back, he was fast talking me because it was new years eeve and I was being rushed into this car that was a over priced lemon and today January 22,2024 I went to get my car repair on a recall they were still refusing to fix it, the manager Blake was actin like he was gonna help fix my car than was just not helpful and his staff was very rude the young man got in my face as if he was about to hit me, I'm put in a complaint with the lemon law and better business bureau until I get my money and they can take there lemonade nissan Altima back they are professional scammers ‍ Don't purchase a pen from them let alone a car totally dissappointment read more

I went there to buy a used car. Very shady - multiple lots, said a car was being test driven when it wasn't. The Used car manager talked down to me about dealerships and cars even though I've been in the business 35 years. Insulting. Like I wasn't there. I bought a car somewhere else. Please don't waste your time. read more

I had a very bad experience with Nissan Edison last weekend while I was there to buy new car. I went there with truecar certificate of price guarantee from Nissan Edison but were treated very unfairly. I was made to wait for over 45 minutes and no one was interested to serve me (probably due to truecar certificate). After registering my displeasure with front desk, I was assigned a sales rep who was very rude and had little interest in selling car. The price quoted to me was higher than what was mentioned on certificate and when I pointed out she asked me to read the fine prints. In the end, I walked out of the discussion and tried to inform her manager, but he did not found anything wrong with the whole fiasco. I did received the apology call from Dariel from dealership and he offered to match the truecar certificate price, but the whole experience was too traumatic for my family to even considering going back there. read more

Worse experience ever. Bought a car here two months ago and every week they tell me my plates are coming next week! It's been 6weeks plus. So I have a new car they couldn't give me a new temp plate I've been getting tickets so now I have to pay $400 in a parking lot and dealer didn't even offer to help pay for their mistake. Terrible customer service.... just simply go to another dealer.... Ps. Still don't have my plates just bills Smh! Worst part is when u call they make you feel like it's your fault but they were quick to take my 5k down!!!! #nissannerveragain read more

Crooks. They add $3k-$4k of conditional rebates that no one qualifies for to every car price listed, on new and used cars. Lie on the phone before you come in about conditional rebates and then again to your face about what's included in the price. Then the truth comes out an hour after the test drive when it's time to pay. Sell used cars with $2k of body damage that's not mentioned anywhere in their listings. Don't waste a minute of your time coming in here. read more

They sent me home for the second time in two years knowing their transmissions on Nissan rogues aren't reliable. Last year I was told they couldn't fix the banging noise I kept hearing that they said was part of the transmission. This year because my check engine light isn't on the car is " fine ". Nissan consumer affairs tells me take it to another Nissan and see if another diagnostic test will show any codes. If I brought it to the closest dealer on a tow truck what makes them think I'm going to tow or attempt to drive it to a Nissan further away for them to tell me they still won't help. Last year the car was still covered, now it's not because the extended factory warranty was up in June. They recommended I fix my front brakes but why do I need new brakes when the car is sitting at home to rot. But hey! they say the transmission fluid is good I guess I'm supposed to ignore the way it no longer drives smoothly and pray it doesn't give out in the middle of the road. The class action lawsuit for this problem closed last year. I wish I knew about it when they sent me away in an unsafe vehicle the first time. Nissan is negligent and refuses to fix the defective parts in the car and they make that clear. I thought it was wild that I'm approaching 70k miles and going through this, but I read reviews about other rogue owners transmissions failing before 50k. Disgusted. read more

The sales guys who work here are the absolute worst, but that makes sense considering how rude and abrupt their management acts. I sat with Kenny, who originally told me to just walk around the lot which boarders RT 1. He waited for me to come back. That didn't take long considering nothing out there was remotely close to what I asked him to show me. I can handle bad salesmen. My actual problem is that when he took my license to scan, he never gave it back to me. I am at fault for leaving without it, 100%. It's now been three weeks. After multiple attempts, Kenny and his manager have both told me that it was mailed to me last Monday. There is no reason this should take over 10 days when we are two towns apart. I went down there and the manager was nasty and said it was mailed which it clearly was not. I will make sure nobody that I am affiliated with ever steps a foot in Edison Nissan. read more

If there is a score LESS THAN one star -- that is what i would rate this dealership. WORST customer service and all the sales people lie !! I saw a car on the internet that i was interested in. I live 5 hours away so i asked to put a deposit on it and proceed with my financing - this was Saturday. I kept asking, can i put a down payment/deposit so its not sold? Don't worry we have set it aside for you. No worries we have it waiting for you. Call Monday morning and the sales manager says" the car has been shipped to another dealership -- i have no control over this, no one does. Sorry to be the bearer of bad news". Totally suck and are the optime of slimy BSing car salespeople. RUN FAR AWAY FROM THESE JOKERS!!! read more

When you guys go for service Fernando is the guy to talk. Polite and nice guy and explains everything to you with details the type of customer service everyone deserves. I am updating my review from last time. read more

Absolutely horrible. We leased out 2021 Nissan Rogue from here. A piece of weather stripping fell off by the rear drivers door. Joe, the service guy continued to tell me we would have to pay $112 to replace it. He tells me it's "physical damage". Yes, the ship fell off and was dmamged. But not to our doing. He claimed they couldn't replace it under warranty because "parts like that just don't fall off". Yeah they do. We have been Nissan customers for a while and I guess no longer. My Altima is 4 years old and that doesn't happen. Never again will I go here for service. Not to mention when my wife picked up her vehicle the staff was rude. We even had an issue when we purchased the vehicle we had issues. Should have known then. read more

Do yourself a favor and don't buy a car here. We put something in writing, in the contract, and now the dealership has me on hold multiple times, and THREE months later they're still trying to not live up to their promise. They really don't care about customer service. They want your money and move onto the next person. It's laughable at best. read more

After having my used certified 2017 nissan rogue for a little under a month I had 2 check engine lights come on. The 1st one they reset and no issue, the 2nd one they claimed hat a bottle cap flew up from the road and blocked the shutters in front of my grill which caused the grille shutters motor to burn up. Can you imagine a tiny bottle cap disabling a $17000 car? No wonder Nissan is going bankrupt. They told me because it is a freak accident they won't cover the warranty and that they would have to remove my entire front end and replaced the shutters for $1000, if I don't do it today then I will have to spend $2000 in addition to replace a catalytic converter when it Burns up. I was furious and they did not want to help one bit. I called Nissan consumer affairs and they are looking into the issue. Once I got home, I peaked under the front of the car and realized that 1 of the fins on the shutter came off the track, I did not need any tools to put it back, took 2 minutes. I disconnected then reconnected the battery and lo and behold the check engine came off. Maybe they didn't like the price that I bought the car for when they were trying to play the fees game with me and now they want to get their money back. I have never been so disgusted by a dealership you guys are the reason why people don't trust you guys. Literally the scums of the Earth. Don't bother sending a generic message that you "tried to reach out to me" when we both know you damn well didnt. you know you were trying to stick me but I was too clever. read more

Edison Nissan - only on fin got jammed. takes 2 seconds to fix no tool no disassembly - Car Dealers Near Me - Edison, New Jersey

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My nightmare continues with them. After only 15 months and 10k miles driven, I was told my 4 tires need to be replaced and bunch of other stuff need to be changed (air cabin filter, battery, brake belt, etc.) First I asked their service manager, why do I need to change my tires only after 12k miles and when I purchased the car, I was told the tires were "brand new"? I may be unknowledgeable about cars and mechanics, but I know at the least that new tires do not need to be changed within 2 years. Then I asked to speak to the Sales Manager, trying to convey the point that I was being lied to at the time of the purchase. The sales manager simply said "there is nothing we can do, you've driven this car for almost 2 years now..." I asked them to show me proof that the tires were new or acceptable at the time of purchase, they couldn't pull up those info., they only said "the tires had to be acceptable for inspection, otherwise we couldn't sell you the car", I said "I've been lied about many things during this purchase, how do I know this wasn't one of them?" They again kept saying that the tires were fine when I purchased the car and now the tires need to be replaced (the tread depth is at 1/16 now). Then comes the worst part, I mentioned that I had written a bad review for them a year ago, which got them irritated. They said "you wrote us a bad review, why should we help you now? And it's been almost 2 years, forget about us helping you now" The next thing, the service manager shouted at the entire floor of the Service area (which was all men btw, about 8-10 of them standing around), "Get her out of here, Now!"...I started panicking too, I was like "where is my car, where is my key?" I waited for a few more minutes in the service area, and I still didn't see my car. Then the service manager came out again shouting "WHY IS SHE STILL HERE? GET HER OUT OF HERE NOW! I DON'T CARE WHAT YOU ARE DOING (WITH HER CAR), JUST GET HER OUT OF HERE, NOW!" I was humiliated in front of roomful of men, I said "this is how you gentlemen treat a lady huh?", no one responded to that. I also became worried because I was afraid that they were doing something to my car, like sabotaging it intentionally. I insisted on going to the garage to see my car, their men were like "you can't go in there, that's not allowed". I didn't listen, as my intuition was telling me "go get your car yourself, don't trust anything they say". Then the service manager threatened me "I am going to find your review and respond to your review (to negate everything you said in your review)", then he asked the service guy to pull up all my personal info. from the computer - my name, email, date of purchase etc., he did all that in front of me, trying to scare me or to prevent me from writing another bad review. I drove the car off feeling extremely agitated, angered and emotional. I have never been treated this way my entire life!! I bet they wouldn't treat me this way before I spent the $38k on this overpriced, broken, pre-owned car. Well, I am not afraid of them!! People need to know who they are dealing with. I saw there are many five star reviews on Google, I strongly believe those are bought reviews, the customers were provided incentives to write good reviews, so please be aware of the false advertisement. This place is deceiving, manipulative and threatening (if you write a bad review). disclaimer: If something were to happen to me, this is the place to start for investigation. read more

Although my experience here started off rocky, and although I feel like I paid slightly more than I really wanted to (or could afford to, lol)....I must say that the Used Car manager, Sammy, is one exceptional businessman. He went above and beyond to make me happy after my purchase. He corrected a few blemishes on my 2013 Used car and even had my car detailed twice for free. When I was upset that I was only given 1 key that would open up the car doors, he had another one made for me with no questions asked. He even gave me the assurance of a 30 day bumper to bumper warranty and a 90 day powertrain warranty. I love my new purchase, and with only 24,000 miles on it , and having the added bonus of still be covered, in multiple ways, with the manufacturer's warranty....I CAN DRIVE MY CAR WITH PIECE OF MIND. THANKS FOR EVERYTHING SAMMY. Sales Rep, Michael B., who sold me the car was very helpful and pleasant as well. As a manager in retail for many years, I am an educated consumer. When I am making such a large purchase, things I am not educated in, I demand to be educated by the seller. Sammy and Michael professionally fielded all my inquires and concerns, and for that I am very appreciated. I was able to walk away feeling like I made a sound purchase on a sound car. They were a great sales team, and made a sale from someone who wasotherwise ready to walk away and do business some place other read more

Their online prices don't match the prices they charge for used cars. They use bait and switch tactics, only telling you after you test drive a car that the real price is substantially higher than the online advertised price. Went there and test drove a car I loved and then they added on $2K because I wasn't a loyal customer, meaning I hadnt bought a car within 3 years from them...which I sitll don't understand. read more

I had the worst experience at Edison Nissan Service in dealing with John. His conduct is unethical, unprofessional, discourteous, and simply rude. He held on to my car for close to 3 months and barely took any initiatives. Better to avoid him as he is extremely unprofessional as an employee and lacks willingness to help a customer out. The worst experience. read more

They lack customer service. They don't answer their phone. The service department is the absolute worst. They don't value there customer. They don't care about the inconvenience that they place on their customer. Once I get my car back from being repair because of a Nissan recall, I will sell it and never ever buy another Nissan again as long as I live. read more

I dislike leaving negative reviews, and I do my best to reserve judgement until I have given sufficient chances, however I feel compelled to write this review after my most recent visit. Retarded, Stupid, Ridiculous....those are a few of the words that John Lieber of Edison Nissan said to me when I came in for an oil change today. BACKSTORY During my previous visit, I took my car in for a routine oil change. Halfway home, my maintenance oil indicator popped up on my dashboard. This gave me cause to pause, as I had literally just left the dealership not even a half hour ago. Upon further inspection, I noticed that the service sticker in the top right of my windshield had not been updated to display the mileage and month/year (mm/yyyy) of my next service. This made me very upset, as it appeared as if nothing had been done to my car! I called Edison Nissan the next day, and ended up speaking with a service advisor by the name of John Lieber. Every time I go to Edison Nissan, I try to steer clear of him...as I do not want to be bothered with his abrasive and callous attitude. When he speaks to customers, it is almost as if he is disgusted with them and does not want them to be there. However, given that I have no control over who answers the phone in the Edison Nissan service department, I decided to voice my concern to John. Instead of apologizing for the inconvenience or asking if there was anything he could do to help, he insisted (vehemently, I might add) that my oil was indeed changed and that the mechanic may have simply forgotten to replace the sticker and reset the maintenance oil indicator. I told him that the mechanic could have very well forgotten those things, however I still wanted to come down for an oil change just to ensure that everything was done properly. Now normally, a person with great customer service would say "Okay, not a problem. When would you like to come in?" But you know what John told me? He told me that I did not need to come down, and that I could check the oil myself!! What kind of customer service is that!? I literally pay them to service my vehicle so that I do not have to! After telling John that I refused to go out in the middle of the winter to double-check a mechanic's work, he apathetically said that I could bring the car down if I wanted. And so that is what I did... TODAY When I walked into the service department, John asked what I was there for, and I told him to get an oil change. He asked for my phone number, looked me up in the system, and then told me that I was NOT there for an oil change. He said it's "stupid" for me to get an oil change, since I got one the last time I was there. This really made me upset. Not only because of what he said, but the way he said it. He had a smirk on his face, and shook his head as if to indicate that I had no idea what I was talking about. Let me get this straight...I walk into Nissan as a paying customer, tell you that I am here to get a specific service done to my vehicle, and then you tell me that's NOT why I am here!? What the hell? This is exactly why I try to avoid this guy whenever I go there because he's very aggressive and confrontational in his approach when it comes to dealing with customers. When I explained to him that I did not believe that my oil change was performed during my last visit, he told me that that's ridiculous and to walk with him outside and that he would PROVE it to me by checking my oil. Again, this infuriated me because I did not go down there to have him check my oil. I went down there to get my oil changed...period! After a bit of back and forth with him, I simply said the following: It's not my fault that your mechanic did not do his/her job correctly during my previous visit. As a paying customer, I bring my car here to have it serviced. There is a certain level of expectation that needs to be met when I bring my car in for an oil change. That level of expectation was not met during my previous visit due to the number of carless mistakes and oversights that took place when servicing my vehicle. As a result, I want to have my oil changed as a show of good faith and to give me piece of mind. After finally realizing that I was not leaving until I got my oil changed, he told me that it's also not his fault that the mechanic was "retarded", and then told me to sit in the waiting room and that he'd call me when my car was ready. Due to my encounter with John, I left Nissan with more uncertainty than when I arrived. I did not feel confident that any work was performed on the vehicle the last time, and I definitely did not feel more at ease after dealing with John's attitude today. TAKEAWAY If you ever have to go here, steer clear of service manager John Lieber. I am not the only one who has had the unfortunate encounter of experiencing his unpleasant behavior. Just look up a few of the reviews online. His conduct is unethical, discourteous, and simply rude. Taking my car and money elsewhere... read more

Time after time again these management and sales staff at this dealership has made me regret my purchase. Most recently, I discovered that when my husband I purchased two separate vehicles, they added me as a cosigner to his loan without my permission or signature,7 days later. They forged both of our signatures on a new contract. The finance manager who did this has since been fired, but no one in the management department will do ANYTHING to rectify the situation. I have all my original paperwork which shows there is no cosigner. But they said "it's useless bc it isn't what was sent to the bank"?!?!? Useless? Your receipt with my signature is useless!!?! Then proceeded to tell me there's nothing they can do. Wouldn't even look at the actual paperwork. I called police bc forgery is a felony!! My lawyer will be contacting them shortly but in the meantime I don't want this happening to anyone else. So unethical. Beware! Beware! BEWARE!! Worst decision of my life. read more

Almost didn't buy a Nissan because of this place. Walked in knowing I wanted to lease a 2014 Rogue. I knew all of the numbers. Residual, money factor, rebate, etc Before I gave them my business, I played dumb to see if they were shady. Well..... Nothing could have prepared me for their sleaze. Low balled trade, then offered to "overvalue" it if I paid more for the car... um same thing. I'm not an idiot. Claimed bank fee was $300 more than it really is, turn in fee $400 more than it is and had to be paid up front, 15k miles would be an extra $40-$50/mo when it's really $12. Lied about document fee, gave me a monthly payment that included $2000 "customer cash" which they said was a rebate. I knew there weren't any rebates and then all of a sudden it was MY cash as a down payment. Packed in VIN etching and said deal was contingent on getting it when I called it out. Had no idea about the car. I mean they didn't show me the features that made me want the car from my research, lied about having a full size spare and wouldn't let me see it. Everything you would expect from a sleazy dealer, including the yelling, desk banging, dirty looks, whispering. Went to a dealer in NY and saved $4300 without a fight. If you know what you're doing and ask pointed questions, they yell until you leave and someone naive comes in to fall for their nonsense. read more

1st off let me start by saying, I leave positive feedback all of the time because people love to complain & I would rather compliment than complain so please BUYER TAKE WARNING!! Definitely agree with a previous statements where its a bait & switch. Do not believe any of the internet pricing on any of their cars, its there to get you in & sell you the car you want at a completely different price. They also try to add on additional fees $1500 that when you ask what they are for they tell you its to prep the car. NEVER have I heard that from any other dealer I was going to & I put my foot down as I was not paying that fee. Also double check their math, the numbers do not always match up. You get a very uncomfortable vibe from not only their salesman but their manager. But that's not even the worse of it. If you do purchase a car from here, they never answer their phones or emails, in fact you get hung up on & if you do get through to voice mail, everyone's voice mail is full. I have emailed & tried calling to see where my loan was for the past month, response was they never received my paystubs, even sent the paystubs over to 2 different fax machines. But ok, things happen, I get it, things get misplaced BUT when I have to follow up but have no way to contact anyone, I call unprofessionalism! I finally was able to speak to someone & personally HAND DELIVERED my paystubs & asked, I'm not going to have to make 2 payments all at once am I, James in finance said NO, its not effective until they complete the loan. Well that was all on Thursday, guess what my payment is actually due TODAY! So he was right I didn't have to make 2 payments, I just was given NO notice as to when my payment would be due. I mean that's awesome to find out your loan is due on the actual day its due with no notice! BTW I did try emailing them from their website hoping a manager or someone would contact me since emailing the salesman directly got me no where & no ability to leave a voice mail. BUT hahaha silly me, all I got was a salesman that tried selling me another car, clearly did not read what I wrote at all. This goes to show they are not concerned with providing any type of customer service that their goal is to sell you a car & once you leave the lot, you are no longer a concern. I will not only NEVER purchase a car from them again BUT I will follow up with the BBB as well as NEVER recommend anyone purchase from here. Nope, I will probably buy a Nissan for my next vehicle but it will never be from this dealership again. read more

They post a low internet price and make up fees. He wanted to charge 9k in tax and fees on a listed 24k car.. Time wasters. They just want to get you in the door.. read more

Do not buy a car here! Test drove a "certified" pre-owned car here. Fell in love with the car. Was prepared to pay tax and registration fees which are in fine print on website. Salesperson came back with a total $10,000 over posted price on the internet that I mentioned when I arrived. Cars are not "certified" unless you are willing to pay thousands. Lots of hidden fees. Would love to have back the three hours of my life that they jerked us around for. read more

Typical bait and switch. Advertise for one price, then try to charge $2K more because you're not a "Loyalty Customer". Seriously, does the leadership team honestly believe customers believe any of this. As long as you're using some random reverse price hike. Why not discount for customers with red hair, or maybe go by height. Like with the other comments. It took 45 minutes for anyone to find the car. The sales guy brought to the garage, then we all went driving around town together looking for the vehicle. When I checked the car out the engine had a very odd burning smell to it. I suspected it was either electrical, or maybe a bearing going bad. The service guy came out and said the car was warranty. This of course if BS, as used cars are only covered for maybe the body coming off the frame. Rather than say there was a warranty, I would prefer they could speak to the quality of the car. As opposed to, hope for the best. One of the managers came out to talk price. He was one of those guys who don't take a breath while speaking and try their best to not allow the customer to speak. In the short time I had to listen to his pitch. I learned that he was also a big time home sales guy, licensed for over 20 years. His wife was also, President and CEO of her own real estate company. I really don't know if he was running for political office, or what the point of that whole speech was. Last but not least, can the leadership team have the sales staff smoke out back. They all stand out front lighting up and you have to wade through it all to get into the front door. I suppose if you want to experience the true "Used Car Experience". Then shop here. read more

Dropped my car off last week for a grinding noise. Service rep called to say that the car needed almost $1,200.00 worth of work and that they would make the noise go away as part of the repair. I pick up the car after paying the $$$, and when I get home find that the noise is still there. I call Scott Hirsch and he advises me to bring the car back. Now I have to waist more of my time. It turns out that they needed to replace the catalytic converter. This must be a known problem with this model because they said that the manufacturer would cover the cost. When I went back to pick up the car there was a scratch on the door that wasn't there when I dropped it off. The service manager, Scott Hirsch said that they would not take responsibility for the scratch, saying that it must have been there already. He said I should call the police and report it. He did offer to have someone polish it off. It looked better, but the scratch is still there. Service is more about attitude and treatment than action. For that reason I give this place this low score. CHECK YOUR CAR BEFORE AND AFTER YOU TAKE YOUR CAR HERE FOR SERVICE! read more

Charlie and John were really helpful and were definitely looking to help us out, which is greatly appreciated. The last comment as we left was definitely unappreciated, though. And it is completely understandable that it's frustrating to lose a potential customer. However, throwing out a commentary just to have the last word is completely unnecessary and unprofessional. Be wary of the sales people. read more

Sales: 1-Had a newbie who didn't put out his cigarette while talking to us outside. Then while we were waiting were handed over to someone else. Then when we gave our starting price they wouldn't negotiate at all. So we left. Went to another Nissan dealer and got the car! Maintenance: 2-Took said car to get serviced as it's the closest one and they tried to up-sell MANY unneeded things. THEN we came home and found out that they stole money out of our console while they conducted the oil-change/service. Wouldn't suggest this dealership at all. read more

Buying a car is a grueling process. Waiting, negotiating, waiting, waiting, and maybe you will walk out with a car you love and a deal that you can live with. Well, Gregg Harris you have made the process enjoyable. Of course, he is a business man and I respect his knowledge but he fought for the deal! If your in the market for a car, stop in and see him. read more

Edison Nissan - Gregg Harris - Car Dealers Near Me - Edison, New Jersey

Got locked out of my Nissan Altima 2015 leased from NISSAN EDISON without me even trying to lock the door. Also its not supposed to lock with the keys inside even if I tried to. My phone, my wallet, everything was in the car and I was standing in 94 F heat. Eventually had to pay $120 to a locksmith for a car that is not even a year old. Called Nissan Edison and they returned my call saying they CANNOT FIND MY NAME or INFORMATION (unbelievable since I have been paying my monthly lease to them ON TIME EVERYTIME). Asked to speak to the manager, went straight to voicemail. Called again, both times left a message but no courtesy to give me a call back! NEVER BUYING A CAR FROM THIS SHOWROOM AGAIN and NEVER BUYING A NISSAN CAR EVER AGAIN! P.S ALL REVIEWS ON GOOGLE+ are FAKE SINCE THE DEALERS ASK CUSTOMERS TO GIVE THEM POSITIVE RESPONSE BEFORE EVEN HANDING OVER THE KEYS. read more

I'm not sure why anyone gives Edison Nissan a low rating. My family all together has easily leased/financed 5 vehicles over the years from this location and we have never had a problem. My recent experience with salesperson Wilson Reynoso was very smooth and I've never had better customer service. He is incredibly diligent and follows up with me even weeks after starting my new lease to make sure everything is going as planned. Edison Nissan and Wilson have been able to deliver everything as promised thus far. David, the sales manager, was easily accessible and I did not feel at any point that I was being ill-advised or lied to. My experience with the service department, too, has been nothing short of professional. If you choose to listen to the reviews of angry people who feel highly entitled, that's your prerogative. But it's not an accurate depiction of this dealership or the people who work there. At the end of the day, it's a sales business and deals that are made naturally have to satisfy the needs of both the business and the customer. read more

If could give 10 stars I would, I had such great service. Kenyon is the best. He was such great help and super friendly. I was nervous buying my first car but afterward he made me feel confident I was picked the right car. I am so happy with my car. GO TO NISSAN AND ASK FOR KENYON! read more

Bought a 2019 Nissan Kick yesterday from Blake. What an absolute pleasant experience. Professional and knowledgeable. I would recommend this dealership to anyone in the market for a new car. I love my new car! read more

One of the best service I've ever experienced while looking for a new car very friendly and helpful made a stressful situation so much easier. I found my forever dealership. Thank you so much Patrick R! read more

The service department is full of rude, arrogant people that treat you like you are an idiot and are at their mercy. They don't stand by their parts or service they have performed. And if you complain? Good luck... They will tell you take your car and do what you want with it. Customer service has been going down ever since they first opened. It is now just part of a well oiled machine that extracts maximum profits from "idiot" customers who get their cars serviced there... If you think you had a bad experience buying a car there? Just wait until you need to get any real service done or when your car comes off warranty. Please do your homework before you even consider doing any service here... You will be overcharged and have an unpleasant experience... read more

I came in for oil change. One guy gave me a long list of "ISSUES" with my car including battery failure bla bla. I then visited the auto store I usually go and was told there is absolutely NO PROBLEM with my battery. Somehow, right after my visit to Edison Nissan, my ventilation system STARTS to have problem. read more