This Edible Arrangements location is solid with great customer service. Before my delivery, they called to confirm that I'd be available during the delivery window, which I thought was very thoughtful and professional. My arrangement arrived in perfect condition with fresh fruit and decadent cheesecake that tasted just as good as it looked. Everything felt carefully handled from start to finish. I would definitely recommend ordering from this location. read more

Edible Arrangements - Edible arrangement location - Gift Shops Near Me - Elmhurst, New York

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I'm really disappointed with my arrangements. $100 for a poor job. I could've done better. A clumpy burnt tasting mess. Half of the pineapple was peaking through & it was for a funeral! Never again read more

Edible Arrangements - Poorly done strawberry - Gift Shops Near Me - Elmhurst, New York

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I stopped by on a Saturday late morning to see if there was anything that I could purchase on the spot. I was looking for something small to go with a birthday present for my sister. The gentleman who helped me politely explained that they didn't have anything prepared as they make everything fresh. He showed me several options and I picked the cheapest option ($32ish). He didn't try to get me to buy anything more expensive which I appreciated. He said it would take about 10 minutes. I asked if there was a notary in the neighborhood and he was helpful in recommending a place down the block. I didn't ask but he gave me a sample to try (chocolate covered apple slice). I took care of my business in less than 10 minutes, came back and my fruit arrangement was already done! It looked fine - I didn't taste any of the fruit but I was generally happy with the look of the product, the customer service, the whole experience. read more

I can't thank you guys enough! I placed an order for a dear friend who lost an immediate family member recently. I planned to see them on a Tuesday so I arranged my pick up time to be right before I saw them. Unfortunately they had unexpected emergency that day so our original plans were canceled. I stopped by and requested if I could pick up my order by Thursday or Friday. We decided Friday. I then found out I could see them on Thanksgiving so I stopped by to see if they by any chance had an order ready for me. They didn't, understanding I was picking up a day early, but they gave me a Bouquet anyway! I really really really appreciated it, and my friend loves it too! Thank you so much to the workers that were there both on 11/23/2021 and 11/25/2021! You guys made my day! read more

Just received an arrangement earlier. Received a phone call around 6:50 PM regarding a delivery around 8 PM. The delivery person came around 7:30 PM rang the door bell and had a smile on his face. Had a beautiful arrangement with 3 Valentine Balloons with chocolate dipped bananas, strawberries, pineapples, melons, etc... Was very impressed this time around with the promptness of the delivery time. The fruits were fresh and in season. Really enjoyed the White Chocolate dipped bananas and they are my all time favorite. read more

Edible Arrangements - Gift Shops Near Me - Elmhurst, New York

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This was my first time ordering from Edible Arrangements and they did a fabulous job. I placed my order online and picked the hand-delivery option. I definitely recommend starting your order online so you can get a good feel for all of the different products they offer and how the sizes compare to one another. Also, I had no idea that EA has a rewards program, but they definitely do! I'm sure I'll be ordering from them again in the future. read more

Edible Arrangements - Gift Shops Near Me - Elmhurst, New York

I initially left a 5 star review cos the service and delivery was good on my end. But a few days after i spoke with my friend's wife who told me the truth abt the arrangement. The fruits they used were not fresh!!! It arrived with mold on some and some tasted funky. It couldnt even last a day in their fridge. I am so sad to hear that a birthday arrangement was sent in this condition. Its already hard enough that people cant see eachother due to this pandemic and rely heavily on deliveries for special occasions. This situation put my friend in an awkward position of whether to tell me the truth or just dont say anything. Im sad to hear that no one stopped to check the arrangement before leaving the store. read more

Edible Arrangements - Friend's wife describing to me the birthday arrangement received. They felt bad to tell me the fruits werent fresh :( - Gift Shops Near Me - Elmhurst, New York

Love the service all the time!!! Thank you Mother's day was so busy... the service here I enjoyed... Thank you read more

Edible Arrangements - Love their balloons with the fruit arrangements - Gift Shops Near Me - Elmhurst, New York

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They assisted me last minute with a small order I needed for an event. They took my order over the phone and it was ready within 2 hours at most. I really appreciated this last minute assistance with my order. All I had to do was provide the product code number. I will be using this location for future orders. read more

Don't order from this place. Workers are unmotivated & lazy. From Korea I wanted to deliver some goodies on Valentine's to my son in Queens NYC. After spending over $200 they failed to deliver everything I paid for. They didn't deliver the balloons and stuffed toy. I called them around 5pm and asked them to RE deliver everything. I was told "we wouldn't be able to do it today". I asked for the manager; after three times of calling & trying to get the manager; Mr "PAUL" wouldn't give me a call back. The staff gave me a refund. Horrible management; YES PAUL i'm speaking to you. Horrible staff. Don't waste your time or money! Edit - after making the review as you can see the owner will not take responsibility for making a mistake. I really hate when management or owners do not hold employees accountable for their mistakes. Bad business. Stay away from this place. read more

Wonderful customer service. There is another store closer to my home but I prefer to come here due to their stellar customer service. For my sister's birthday I ordered the birthday platter and it was beautiful and delicious. I definitely recommend the platters. They are beautifully presented and a huge hit. Thank you for helping make my sister's birthday special!! read more

I am extremely upset and annoyed by the terrible customer service and delivery experience! I placed an order for delivery for a family who lost their husband and father. I admit I made a mistake of putting the wrong street number but they called early to confirm the address at 10am. They gave a delivery window of 11am-4pm (ridiculous). They were specifically told at 10am while the address was corrected, that they were leaving for her husbands funeral by 5pm. They assured her it would be there before 4pm. They get ANOTHER call asking for the address AGAIN AT 4PM, and was told the correct address AGAIN. The family was told that they were close and would be there soon. And at 6PM, WHILE THEY WERE AT THE FUNERAL, called to let them know they were outside with the delivery!!!! WTF!!! The delivery person was told that THEY WERE NOT HOME BC THEY WERE AT A FUNERAL and asked if anyone can let them in to make the delivery!!???? THIS IS HOW YOU DEAL WITH GRIEVING FAMILIES??!! When my friend told them they wouldn't be home until 9 due to the you know, THE FUNERAL, she was told, "well, that's too late." This is disgusting and I'm so annoyed!! I left an alternate number for ME (who ordered the item) who they should have called if they couldn't reach the recipient. They should have been more sensitive the first they heard that she was leaving for a funeral. And THEY SHOULD KNOW HOW TO TELL TIME AND COMMUNICATE AND TAKE BETTER NOTES!!! I'm so annoyed! I will keep posting bad reviews until I hear back from this business!!!! read more

People don't order edible arrangements any more !!! Always very expensive and the quality of the products!!! NO GOOD AT ALL!!!! Very disappointed for paying almost 100 dollars for a plate f strawberry half of them with chocolate and the rest without!!! A wasted of money and not worth it at all !!!! 100 dollars for very poor quality!!!! Support your local vendors instead this shity companies that are not worth it!!!!!! I will never order from edible arrangements anymore tooo freaking expensive!!!!!!! read more

I am so thankful that my moms arrangement was ready when I showed up today. Pretty impressive how beautiful and delicious the arrangement looks like. Thank you so much. Keep up the good work and excellent customer service. read more

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This place is fast and great! The service is excellent. I wanted to get a box of chocolate covered strawberries from a store in Manhattan a few days before Christmas and they told me it would be 2 hours. I called this place and it was ready in 15 minutes. The manager was very cordial. I haven't ordered anything online through them, but my in-store experience was good. read more

Sadly, my mother passed away last week. I received two edible arrangements from colleagues yesterday from two different locations. We ate one yesterday and the other, from this location, was placed in the refrigerator. We opened it up today to eat with lunch today and there was a strong, foul, spoiled odor. We did not have this same odor with the one we ate yesterday. I called the location to tell them about this experience and the associate said that it was likely due to the honeydew melon. She said I should taste it to be sure. I told her that the smell brought me concern that it was inedible and I asked her would she eat something that smelled inedible. She said she would. I will not. I told her I would be contacting their corporate office and I did. What terrible customer service. My colleagues were trying to be nice and bring some comfort, not have me have to deal with another bad experience. After this, I certainly do not want to receive anything from this location again. read more

Ordered 2 regular sized fruit arrangements for Mother's Day and half of the strawberries were moldy or mushy. And I have been waiting 10 days already for a response from their customer service. read more

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Great service. Fresh fruit and amazing arrangement. Paul was very helpful and professional.

Long time customer from here always left happy, the service is great the fruits taste great and the delivery has always on time and helpful. The boss will help out any way he can whether you need a specific delivery time or something else just ask. Always coming here for holidays and special occasions! read more

I read the reviews & was a bit nervous about having my order prepared at this location. It's close to my house so I crossed my fingers & hoped for the best... My expectations were exceeded & then some. My order was on time & correct. I was offered coupons, samples for me, my son & my aunt & a complimentary calendar! Unfortunately I didn't catch the employees name. But she was phenomenal. I look forward to ordering from this location again. read more

Edible Arrangements - Gift Shops Near Me - Elmhurst, New York

"Edible Arrangements, Grand Ave- our word and services mean nothing baby!" Pretty much sums it all. Like other ex-patrons who reviewed their experiences from ordering online, my order was never delivered on the scheduled DATE. No courtesy call, phone lines were jammed, no update on the status online. At the time, I felt like they took my $127.03 and just ran away with it. I understand that volumes might be high on Valentine's day (a Tuesday) but let us know what is going on with our order! Long story short, they said they tried to deliver it at 9:30pm (when my wife had already left for work, surprise ruined- and I was already asleep), but they finally came the following day at 11am. And what do you know, the Valentine's balloon that was a part of the package was missing. I felt stiffed. I called the manager (and to my surprise actually got through), explained my situation, and he said that there was a system malfunction and that hundreds of orders were backed up. He offered to send me some chocolate covered strawberries for all the trouble I've been through. He PROMISED that it will arrive on/before Saturday. I said, "Yea, OK that sounds good." I was pissed off but also wanted to give them a chance to redeem themselves. I mean things happen, nobody's perfect. So I told my wife to expect some deliciousness and we patiently waited for the remainder of the week/weekend. But, of course, the complimentary box of strawberries that he promised never came. To the manager: You are not a man of your word. It reflects on your staff and on your customer service. I will not be keeping this number nor ordering from your establishment like you suggested. Neither will my friends, family, co-workers, nor anyone who reads my review. read more

TERRIBLE EXPERIENCE AND NOTHING DONE ABOUT IT. I ordered a Valentines day arrangement at 8 am. It never arrived, not even by midnight. I never received a courtesy call. The store closed at 5, and the call center closed at 9pm. 24 hrs later (the day after Valentines day) I call the store to which I was told that my arrangement was en route. At this point, I no longer want the delivery to be fulfilled because I ordered a Valentines day gift, not a day after VDAY gift. Overall, I spent $120 on absolutely nothing but a headache, because that's all I received. The manager, said the best thing he could do is send me a box of chocolates. REALLY? I've spent over $120 on a product that would have been delivered a day too late (after they guaranteed same say VDay deliveries) and all I'm getting is a few stale chocolates they hand out to disappointed customers? I understand high order volume on holidays, but that is what a courtesy call is for. Had I been informed of the 24 hr delay in deliveries, I would not be wasting my time yelping right now. Perhaps their staff/manager should take competency courses so they can all learn how to deal with difficult situations. Overall, I will never be ordering from Edible Arrangements and you should not either. It is overpriced for what is essentially a game of russian roulette--just because you spend a lot of money on it, does not mean you're going to get it and dont expect management to rectify the situation as they have proven themselves incompetent of any customer satisfaction. read more

Great service. Ordered these for a birthday and was very impresssed. Thank you Jasmine and Roman read more

Edible Arrangements - Gift Shops Near Me - Elmhurst, New York

The Edible Arrangements at Grand ave is definitely the place to go if you're thinking about surprising a loved one or you just want to wow people. Their staff, specifically Jasmine, goes above and beyond just to help the customers. I came in very late, they were closing in 10 minutes, but she still helped me the best she could. She's very courteous and professional. Try out this store at Grand ave. and I assure you, they'll never let you down! read more

Easy and accessible location in queens! You can select what you like and they will make it for you within minutes! Very nice manager. read more

Edible Arrangements - Easy and accessible experience for a special occasion! - Gift Shops Near Me - Elmhurst, New York

Absolutely love this place. The staff is professional and courteous, and they go out of their way to help their customers. The fruit is always fresh, and the chocolate is always super delicious. My favorite are the pineapples and the bananas, since those are half milk and half white chocolate. I highly recommend ordering from them for special occasions---or just to treat yourself. read more

I always come to edible arrangements for all special occasions. You guys are the best

Great customer service! I ordered online for same day delivery and they already had the arrangement out in 2 hours! I really didn't expect them to have it delivered so fast. Although I missed my arrangement by 20 minutes, they were very accommodating and re-delivered it in 15-20 minutes. read more

I love this place. With my first order they gave me two chocolate strawberries on the house.

Unsatisfactory experience with this Edible Arrangements Elmhurst location. I've ordered from others edible arrangement locations before, and the fruit quality was much better there. The bouquet of strawberries here was very inconsistent and poor quality- some were not sweet, and others were overripe and very mushy. In addition, the vase was not what was advertised in the picture and product description (I received a generic one rather than a specific mug vase it displayed), despite having placed the order days in advance. read more

I decided to order from these people because I heard how good they are. I pretty much must be batting zero. I did my order online. Stated my pick up time will be 3PM. When I got there I was asked for ID and then told that I must have ordered else where because I didn't show in the system. Told the girl I had a confirmation number. Another girl then asks if I did it on line. I said yes and she said that I messed up I should have called or come in personally. Finally someone found my order on the computer. It's now 3:10. I was asked to wait. As I waited pretty much all the employees tried to state how this problem was all my fault. Instead of apologizing and saying they will do their best. I am not knocking all the franchise I'm inching this one. The customer service is the worst. As I waited for my arrangement somebody else came in with a similar problem. Hope it went well for them. read more

The worst edible arrangements to do business with...there was an issue with my order and instead of dealing with it they gave me the run around by 1st lying that it was on the truck for delivery, then telling me they will call me back and never calling me back. It took me filing a complaint with corporate for them to finally deliver my order. What a hassle! I wish I just sent flowers instead! If ordering online try to use a different one bc this is the 2nd time they have been late with an order and have me a run around only this time it was much more aggravating bc the people that work there would rather lie than resolve the issue. read more

Sent as a gift and they loved it. Fruit was fresh and sweet.

I had the best possible customer service with the manager Paul of this edible arrangements! He helped me tremendously and was very kind and considerate when he found out I had a problem with my order ( not edible arrangements fault) . He did everything he could to assure me that my order would get to my friend asap. Thank you so much Paul! That's why I always order from the same edible arrangements every time! read more

Exceptional customer service. Paul and his family are amazing. Came in on Christmas Eve when they were about to close and they still took my order. Offered me free samples and everything. Will be a loyal customer forever read more

This place is always the best!! Its clean, well lit, with great people. The chocolate dipped strawberries blow Shari's Berries and Godiva out of the water!! Even when the berries in the markets were unripe and bitter, EA are always sweet and juicy! I adore stopping for a little treat for myself or a big treat for a loved one!! read more

I have been ordering from them for years now and have never been disappointed at the quality or timeliness. They have always been courteous to me on the phone and I have definitely fostered a relationship with this specific store and the people working there. Although it is a franchise this store brings a nice warm homey feeling. I recommend them to all my friends and family and would definitely recommend anyone who wants to remind their loved ones how special they are. read more

Amazing customer service and the treats are delicious. Timely delivery and an overall great experience, I will definitely continue using their service. read more

The service wss great! I called the as i forgot my mom's birthday, the girl on the phone, took my order, undertood how important it was to get it delivered same day to my mom and they CAME THROUGH!!! Saved the day!!! Thank you! Thank you! Thank you!!! read more

I have order from this location before and they have never disappointed! The fruit is always fresh and juicy.. I order an arrangement for Thanksgiving and it was perfect! The service was prompt and very friendly, the gentleman at the counter offered us chocolate covered bananas while we waited for our arrangement! Highly recommend! read more