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    Edgemaker

    5.0 (1 review)
    InexpensiveKitchen & Bath

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    13 years ago

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    Improveit Home Remodeling - Beautiful walk-in shower update replaced crumbling tile with easy-clean acrylic. See the full Before & After at improveitusa.com/projects.

    Improveit Home Remodeling

    2.0(51 reviews)
    6.6 mi

    The salesman was very good at selling the product. We were shown and given a wide variety of…read morechoices of materials, hardware, styles, colors, and options. He was an excellent salesman. We had a bath in our home renovated by a local Bowling Green company one year before we spoke with ImproveIt! Hence, we thought we had a source for good and recent comparison service, installation, and material quality in our home. We called the local company, however, they were booked up for a couple of months, so we called ImproveIt!. The installation for the ImproveIt! project was a bit troublesome. First, the installers wanted to change the installation date to an earlier date. We agreed to do that. However, the day before the new installation date, the installers called and moved the date back to a later date stating that they did not have all the needed materials. This, in our mind, was a strange turn. Second, the installers did not have the correct ventilator/light that was specified in the contract. It took a couple of weeks and several return visits by the installers to correctly install the right ventilator/light. Third, while the installation quality was adequate, it was not the same quality craftsmanship installation as what the local company did. Fourth, the shower head, hand shower, and valve quality was of much inferior quality than the hardware installed in the other bath by the local company. I would not have agreed to the quality of ImproveIt!'s hardware had I known what it was at the time of the sale. The installed hardware was or is of the least-expensive grade hardware that I found at The Home Depot. We also request a raindrop shower head that would extend out a couple of feet towards the center of the shower like the shower that was being replaced. We did not get the extended shower arm. The installers were very kind and professional in their work. They did a great job at cleaning up.

    How do I give negative stars. The level of rage I feel for this company is over the top. $16,000…read morefor a bathtub. I don't even have the capacity, at this point, to go into everything that is wrong with this bathroom. Before you use this company, make sure you are ok with paying an over 800% (EIGHT HUNDRED PLUS PERCENT) markup on items you can get at Home Depot. Same model number. Same color. Same everything. Make sure you don't care whether or not things are centered and evenly spaced. Make sure you understand that when they tell you Cultured Marble, what you will be getting is a plain white plastic-y feeling counter. Make sure you understand that they will charge you $500 to "dispose of" your old tub when you could actually sell it on Marketplace for $50 and someone will come get it. Did I mention to make sure you don't care if things are actually centered, and that even though you paid $475 for "custom laser measuring and bathroom design" things will still not align. And most importantly, make sure you understand that when your faucet breaks a mere 2.5 years later and your hot water is running continuously, they will not care and will schedule the repairs for 3 weeks later and act like you should be grateful for that, and you should just be ok with your hot water running for that long, like they are going to pay your water & gas bills and pay for the wear and tear on your hot water tank. BEYOND ANYTHING, MAKE SURE YOU INSIST ON AN ITEMIZED ESTIMATE BEFORE YOU PAY THEM ONE THIN DIME. I have to stop now, before I give myself a heart attack. THE WORST HIGHWAY ROBBERY.

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    Improveit Home Remodeling - Tub-to-shower conversion including all new shower, fixtures, and vanity. See the full Before & After at improveitusa.com/projects.

    Tub-to-shower conversion including all new shower, fixtures, and vanity. See the full Before & After at improveitusa.com/projects.

    Improveit Home Remodeling - Tub-to-shower conversion including all new shower, fixtures, and vanity. See the full Before & After at improveitusa.com/projects.

    Tub-to-shower conversion including all new shower, fixtures, and vanity. See the full Before & After at improveitusa.com/projects.

    Improveit Home Remodeling

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    Columbus Bath & Basement Remodeling

    Columbus Bath & Basement Remodeling

    1.0(2 reviews)
    1.0 mi

    I found Columbus Bath and Basement Remodel on Google. I needed some work done in my standup…read moreshower. I called the number listed, 614-310-4999. A gentlman answered the phone with no other greeting, than "Hello?" so I didn't know who I was calling but then he finally explained that the number I called, routes to Home Depot, to whom they sub. The conversation started out fine, I explained what I needed done, he seemed willing to help; he kept saying it was important to keep the 'humor' in our conversation. I know understand, this was to keep me from getting 'hysterical'. When he asked for my name and my husband's name, that's when I knew what was up. He explained they wanted us both there, and while I know the reason, I asked why it couldn't just be me, since I handle the repairs in our home? He said there were 3 reasons: 1. Because the initial visit is 'free' 2. It's to expensive for them to make repeat visits, if/when either of the couple decides not to go along with the decision 3. Due to thousands of court cases, they've been pulled in to divorce settlements where one of the couple wanted the work done w/o the 'ok' from the other. (His example) Now, I get what the deal is here, they want my husband and I both present, to sell to us and get the contract signed. Up to this point, I was planning to tell them my husband would be there, then explain he was on his way. But, the gentleman said there was a 'trick' to getting my husband there: Tell him I won't make him watch "Steel Magnolias" if he agrees to take time out of his schedule, for the consultation. Really? I mean, I understood that this man is probably retired and working in Home Depot, selling kitchen/bath remodels, and perhaps he's used to working w/women who don't know drywall from plaster but, I do. He asked for contact information, to call me back later that day. I told him I would call him. I will not be calling him.

    I reached out to Columbus Bath & Basement Remodeling to get a bid to finish our basement. When…read morescheduling, I let the employee know that I would be the one present for the appointment; she insisted on taking my husband's name "just for [their] records." They were originally scheduled to come out at noon on 01/08. I received a phone call at 4:29pm on 01/07 wherein the employee told me that she just looked at the schedule and they are too busy to come out the next day and would need to reschedule. No problem, I understand that unexpected things happen and appointments need to be moved. We rescheduled for 01/10 at noon. At 12:26pm on 01/10 I phoned their office, as the gentleman that was scheduled to come out had not yet arrived nor had I heard anything from him. Theresa confirmed that I was on the schedule but did not offer any rational for him not being here. She then asked about my husband and I reminded her that he was at work but that I was here for the appointment. She then gave me some line about how their company will not even conduct an appointment if we're not both present, she even said that she thinks there might be a law about this, and that if the gentleman had shown up he likely wouldn't have gone forward with the appointment. I told her that was funny, because I told them my husband wouldn't be present when I scheduled the appointment, and I've meet with other contractors that had no problem with my husband not being present. From the sounds of it, she was just trying to come up with an excuse to not keep the appointment. I would not recommend contacting this company for an estimate if you actually expect someone to show up.

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    Columbus Bath & Basement Remodeling
    Columbus Bath & Basement Remodeling
    Columbus Bath & Basement Remodeling

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    Edgemaker - kitchenandbath - Updated May 2026

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