I found Columbus Bath and Basement Remodel on Google. I needed some work done in my standup shower. I called the number listed, 614-310-4999.
A gentlman answered the phone with no other greeting, than "Hello?" so I didn't know who I was calling but then he finally explained that the number I called, routes to Home Depot, to whom they sub.
The conversation started out fine, I explained what I needed done, he seemed willing to help; he kept saying it was important to keep the 'humor' in our conversation. I know understand, this was to keep me from getting 'hysterical'.
When he asked for my name and my husband's name, that's when I knew what was up.
He explained they wanted us both there, and while I know the reason, I asked why it couldn't just be me, since I handle the repairs in our home?
He said there were 3 reasons:
1. Because the initial visit is 'free'
2. It's to expensive for them to make repeat visits, if/when either of the couple decides not to go along with the decision
3. Due to thousands of court cases, they've been pulled in to divorce settlements where one of the couple wanted the work done w/o the 'ok' from the other. (His example)
Now, I get what the deal is here, they want my husband and I both present, to sell to us and get the contract signed. Up to this point, I was planning to tell them my husband would be there, then explain he was on his way. But, the gentleman said there was a 'trick' to getting my husband there: Tell him I won't make him watch "Steel Magnolias" if he agrees to take time out of his schedule, for the consultation.
Really? I mean, I understood that this man is probably retired and working in Home Depot, selling kitchen/bath remodels, and perhaps he's used to working w/women who don't know drywall from plaster but, I do.
He asked for contact information, to call me back later that day. I told him I would call him. I will not be calling him. read more