We had big problems with our home improvement project with Todd Regine and his company Edge Services. He was recommended by close family, seemed to be an honest and nice guy with a track record of home improvement.
The project was a remodel of a master bathroom. It involved demo of the existing one, moving and installing a new custom shower, tile work, moving a window, painting, installing a vanity etc.
The demo went well and then it was slowly downhill from there. The shower floor-plan Todd designed did not allow for a traditionally mounted glass door. There was a window to move to make room for the shower and it was not moved to the right place and we were not told until after it was done. The bench in the shower is not square or level and the tile job has broken tiles. The tile floor was not installed properly and over 50% of it has uneven spots, loose tile and broken grout. The paint is not even and showed color variances on edges, the vanity lights are not centered and uneven. There is more but I won't continue as this is too much already.
Yes- this is a lot to mention. Todd did not want to accept responsibility for his work and make it right and complete the job. Instead he kept saying we walked on the bathroom floor and its our fault while never addressing all of the other poor work or finishing the job.
The communications to discuss fixing the work broke down and at this point because of how his contract reads we have paid for 90% of the project but will now have to hire outside professionals to fix and finish the job. read more