Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

We bought a large gas log set from them. They have gone above and beyond on this installation,…read morewhich also included a new top for the chimney. I have been impressed with the attention to detail, and the desire to make sure everything is just right. It is rare to get this kind of service, attention, and what I consider a reasonable cost for the work done, in today's world. A big thank you to Allen, Chad, Brian, Jerry and the others that were involved with this.

Place is terrible. $130 for 15 minutes of work. We paid them to fill the tank for our fireplace. It…read morewouldn't turn on so we called and they said the tech needed to come back to clear the lines (which should have been done on the first trip). He was here 15 minutes and they sent us an additional bill for $130. I called and all the lady would say is "I know you want me to remove it, but I'm not going to".

Our HVAC Unit is less than 2 years old, and never cooled for long & stopped working. We always…read morecalled Dudley's to checked the unit. They would come here to make repairs, same ole crap! Then the same thing over & over countless times. Worked a little time only. We are now spending $9500. to replace the unit!!! Guess what Dudley's install a smaller unit then is required for our footprint (sq. ft.). It requires a HVAC UNIT 1 Ton more! $7,000. wasted! Don't use these people! We had other repairs done also, they cheated us on! Vents cleaned, dryer lent cleaned, more. We now have a firm who uncovered this incompetent work. I also watched the 2 repairmen release the Freon to the air.(dust cloud) Which is illegal! I firmly believe if your Elderly Dudley's employee's take advantage of you! Buyer Beware! Don't use Dudley's!

Gave estimate for Bryant HVAC Equipment and then installed PAYNE HVAC Equipment - No prior notice…read moregiven to customer - No discount given to customer for lower priced equipment.

When I tried to fire up my LP Gas fireplace this season, I was getting spark, but no actual…read moreignition. I was feeling stuck and could not find a repair service close to home. I called Sunfire to see if they would mind making the trek to Virginia to have a look. Today they showed up early with 3 technicians, the lead tech (Jerry) was able to get the fireplace up and running again in about 30 minutes. They all worked to give my fireplace a thorough cleaning as well, and it has been long overdue. I like a contractor that shows up on time, knows their stuff, and leaves with everything in working order, plus they left everything cleaner and nicer than it was when they arrived. Jerry gave me sound advice about future self maintenance. All of that for about $100, not bad at all. If I ever have an issue again, I know who to call.

We have been a customer of Sunfire for a number of years with the most recent purchase and…read moreinstallation of a replacement fireplace. They are exceptionally good to work with from start to finish. All of the folks we dealt with are very professional, knowledgeable, and experienced. Their lead installer, Jerry, is excellent to have in your home. He is the complete professional and takes great pride in his work.

After a scorching summer and a long vacation that ended with a trip to the hospital for my husband,…read moreI returned home and immediately noticed our AC wasn't working. I called J & J, a company I've dealt with before, and within an hour, William and Matt arrived at our house. They took their time to explain the issue and presented us with clear options, avoiding any pushy sales tactics. It was evident they were knowledgeable and genuinely cared about restoring our home's comfort. We decided to replace the 15-year-old AC unit. In the meantime, they were concerned about the excessive heat and provided us with a temporary AC window unit to cool the house. Within two days, Brendon, Evan, and David arrived with the new unit. They were incredibly professional, courteous, and knowledgeable. They promptly got to work, wearing shoe covers inside, laying down mats, and removing the old heavy equipment. They completed the repair quickly, cleaned up thoroughly, and ensured everything was functioning perfectly before leaving. Finding honest, hardworking, and skilled home repair teams these days is rare, but this crew exceeded our expectations. I highly recommend Johnson & Johnson and their three exceptional technicians. I also want to thank the in-office staff for keeping us informed and updated throughout the process. I wish all businesses operated like J&J.

I'm very disappointed with my recent experience with this company and its Comfort Program…read more A little over a year ago, I hired this company to replace the HVAC system at my rental property and paid approximately $14,000 for the new system and installation. I subsequently continued doing business with them and paid for their Comfort Program because I wanted the new system professionally inspected and maintained on a regular basis. During the most recent scheduled maintenance visit, the technician told me that the HVAC system is working properly and that there are NO problems with it. He was unable to identify or articulate any actual problem that needed to be repaired or corrected. Instead, during the visit, the technician discussed an optional iWave air-purification system with my tenants before discussing it with me, the property owner. What bothered me most was that the technician apparently brought up the fact that my tenants have small children and discussed how this product could provide cleaner air for their family. Naturally, after that conversation, my tenants wanted me to have it installed. I was then contacted and quoted approximately $740 for the system. After doing my own research, I also have serious questions about the value of this type of ionization technology. From what I have been able to determine, the real-world benefits of bipolar ionization systems such as iWave are debated, and I found plenty of criticism questioning whether the benefits justify the cost. That makes the way this product was presented to my tenants even more concerning to me. I have absolutely no problem with a technician identifying legitimate repairs, safety concerns, maintenance needs, or even recommending an optional upgrade directly to me. In fact, that is one of the reasons I pay for a maintenance program. But the technician specifically told me the system was operating properly and that there were no problems that needed to be addressed. What I do have a problem with is using a maintenance visit that I am paying for as an opportunity to market an expensive optional product to my tenants--particularly by tying the sales pitch to the health and well-being of their young children. My tenants are not authorized to approve repairs or upgrades to my property. Any optional products should have been discussed with me first. Instead, this put both my tenants and me in an unnecessary and uncomfortable position. I am now left explaining why I may not purchase a product that the technician has already suggested would provide cleaner air for their children. After spending approximately $14,000 with this company just a little over a year ago, I expected the ongoing relationship and the Comfort Program to be focused on maintaining and protecting that investment. I certainly did not expect a maintenance visit on a properly functioning, relatively new system to turn into an opportunity to sell additional products to my tenants. As a result of this experience, I have decided to cancel my Comfort Program. I want to pay an HVAC company for preventative maintenance, legitimate service needs, and honest recommendations--not for twice-a-year opportunities to upsell products to my tenants.

Great customer service & speedy service…read more Chris fixed my a/c and was very professional. I have used these guys for the past 4 years and I have NO complaints

1st time customer! Great customer service & speedy service!!…read moreI called at 8:30 a.m. & was told someone would be at my house between 12-4. To my surprise I received a call at 10:25 a.m. that the repairman was on his way. He was very polite and had my A/C working again within 30 minutes!! I'm now enjoying my cool house again!! Extra kudos for the senior discount!!!! I would highly recommend Eastern Panhandle Heating and Cooling!! A+++++++++

Compressor stopped kicking on. Called McIntire and they sent out Chris who figured out the problem…read moreand fixed it fast. All communications were friendly and price was fair. Family owned company deserves your business.

Our AC stopped working during record high temperatures, I called McIntire,was met with friendly…read moreservice.Cody came and fixed it quickly, and explained everything. I highly recommend their service!

When I built my home in 1992, Craigo Installed my heat pump (never heated well, service was not…read moregood, and I replaced it with gas from Thompson's 10+ yrs later). Several years ago, the original condensate pump overflowed and ruined my family room-kitchen/laundry closet hardwood, and some drywall. Got that repaired and had a pan installed under furnace and pump. This week, I discovered major water damage along same wall. MasterDry and I discovered that, in installing the HVAC, Craigo had run the condensate hose waist-high, inside the furnace/family room shared wall, and it has failed, slowly dripping water unnoticed for a long period of time. Today, I have two walls of moldy drywall, 72 sq. ft. of saturated hardwood flooring and underlayment, and 2 garage storage closet walls removed, plus a beautiful handmade, built-in floor-to-ceiling media cabinet that has to be ripped out because of mold and water damage. Plus, we're not sure the outside wall can be saved. All because of their idiocy in furnace location and condensate pump drainage. I would not recommend Craigo for anything.

Our A/C has been out for over a week now. MIGHT get the parts in on Monday, but no guarantee. THere…read moreis no excuse for not having standard parts like fan motors available! I would NEVER recommend this company to anyone. UPDATE: This is now Trenary service. Once they got the parts, the service was completed accurately. However, there was no excuse for it taking a week and a half to get in a standard part. We will not use them again or recommend them to anyone.

I contacted them to Diagnose an AC unit that was not working. The technician told us we would need…read moreto have out entire outside unit replaced. When I contacted my home warranty company, they sent their own repairman. He found that we had a bad outlet that the Condensation pump was plugged into. It was a 12 dollar fix that could have cost us thousands because their serviceman misdiagnosed.

The one star review can be explained... Griffith has always been a choice for my family, in…read moreFrederick. Moved to Hedgesville, WV. Two years I've had the same hvac tech. Lazy. Claims he's in a rush both years, different seasons. I do understand the busy season. I take call too. That's why I call the "experts" to make sure the job gets done. This particular tech Does a very poor diagnostic job. If you are in the wv panhandle, please use another company.