A Plus is a wonderful company to work with and I have used them for emergencies as well as routine…read morethings. They are ALWAYS easy, trustworthy and available. Pricing is good, workmanship is excellent, and they treat you like family. Recently hey installed a water heater another company completely dropped the ball on. Called them on a Friday afternoon and they were out, installed and done in 45 minutes the next morning. I can't say enough good about this company and strongly suggest them to everyone I know.

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

After a scorching summer and a long vacation that ended with a trip to the hospital for my husband,…read moreI returned home and immediately noticed our AC wasn't working. I called J & J, a company I've dealt with before, and within an hour, William and Matt arrived at our house. They took their time to explain the issue and presented us with clear options, avoiding any pushy sales tactics. It was evident they were knowledgeable and genuinely cared about restoring our home's comfort. We decided to replace the 15-year-old AC unit. In the meantime, they were concerned about the excessive heat and provided us with a temporary AC window unit to cool the house. Within two days, Brendon, Evan, and David arrived with the new unit. They were incredibly professional, courteous, and knowledgeable. They promptly got to work, wearing shoe covers inside, laying down mats, and removing the old heavy equipment. They completed the repair quickly, cleaned up thoroughly, and ensured everything was functioning perfectly before leaving. Finding honest, hardworking, and skilled home repair teams these days is rare, but this crew exceeded our expectations. I highly recommend Johnson & Johnson and their three exceptional technicians. I also want to thank the in-office staff for keeping us informed and updated throughout the process. I wish all businesses operated like J&J.

I'm very disappointed with my recent experience with this company and its Comfort Program…read more A little over a year ago, I hired this company to replace the HVAC system at my rental property and paid approximately $14,000 for the new system and installation. I subsequently continued doing business with them and paid for their Comfort Program because I wanted the new system professionally inspected and maintained on a regular basis. During the most recent scheduled maintenance visit, the technician told me that the HVAC system is working properly and that there are NO problems with it. He was unable to identify or articulate any actual problem that needed to be repaired or corrected. Instead, during the visit, the technician discussed an optional iWave air-purification system with my tenants before discussing it with me, the property owner. What bothered me most was that the technician apparently brought up the fact that my tenants have small children and discussed how this product could provide cleaner air for their family. Naturally, after that conversation, my tenants wanted me to have it installed. I was then contacted and quoted approximately $740 for the system. After doing my own research, I also have serious questions about the value of this type of ionization technology. From what I have been able to determine, the real-world benefits of bipolar ionization systems such as iWave are debated, and I found plenty of criticism questioning whether the benefits justify the cost. That makes the way this product was presented to my tenants even more concerning to me. I have absolutely no problem with a technician identifying legitimate repairs, safety concerns, maintenance needs, or even recommending an optional upgrade directly to me. In fact, that is one of the reasons I pay for a maintenance program. But the technician specifically told me the system was operating properly and that there were no problems that needed to be addressed. What I do have a problem with is using a maintenance visit that I am paying for as an opportunity to market an expensive optional product to my tenants--particularly by tying the sales pitch to the health and well-being of their young children. My tenants are not authorized to approve repairs or upgrades to my property. Any optional products should have been discussed with me first. Instead, this put both my tenants and me in an unnecessary and uncomfortable position. I am now left explaining why I may not purchase a product that the technician has already suggested would provide cleaner air for their children. After spending approximately $14,000 with this company just a little over a year ago, I expected the ongoing relationship and the Comfort Program to be focused on maintaining and protecting that investment. I certainly did not expect a maintenance visit on a properly functioning, relatively new system to turn into an opportunity to sell additional products to my tenants. As a result of this experience, I have decided to cancel my Comfort Program. I want to pay an HVAC company for preventative maintenance, legitimate service needs, and honest recommendations--not for twice-a-year opportunities to upsell products to my tenants.

I had some minor outdoor faucet and inside water valve issues. I called Collier's plumbing and Dave…read moreanswered. Within two days he was here working on the issue and getting everything replaced or repaired. He and Scott worked very well together and are very pleasant to be around. I felt what they charged us was fair for the amount of work that they performed. Everything is 100% running again now. They're definitely my go to plumber now and are on my speed dial.

I chose Collier's not only because they had the highest reviews, but because they quoted me the…read morebest deal out of all the other quotes I'd received. I had not listed it as an emergency, but they came in within 24 hours, no nonsense, got straight to work, had the clog fixed, and charged me exactly what they said they would. Highly recommend.

I have used this company twice now for their plumbing services. Once to fix my hot water heater and…read morethe second to fix plumbing under my sink. Their receptionist is always friendly and accommodating. Both times the plumbers were on time, knowledgeable and professional. The pricing was fair and I appreciate their level of service. I hope to not need additional repairs but if I do they will be the first ones I call. Thank you

Pleasant Valley Plumbing sent Cole and Andy over to work on a fairly small, but quite difficult job…read more- taking apart a corroded shower mixing valve. They arrived early (which was great) and proceeded to work. Cole fought the problem for quite a while, all the time taking great pains to protect the surroundings from any damage, until he was finally successful at getting the valve to let go. A slightly damaged escutcheon plate was replaced at no charge, and the repair was completed perfectly - all at a price that was most reasonable. I can't say enough good things, and will definitely use PVP again when needed.

After being a customer for four years, I've always paid my they would not work with me with partial…read morepayments. One a below freezing day shortly right after Christmas as I was pleading with them throughout the Christmas season for assistance due to being unemployed from the government bs. All I asked him to do was fill the tank as they normally do and I'll pay the bill in increments. Instead, they said there was nothing that they could do and I should contact some city department.. on top of being the most expensive people in town compared to Heller's who also has remote monitoring so they know exactly what your tank has in it Shawleys does not use it by default and does not work with families needs for a small I would expect have better customer

I've tried to contact Shawley's for several months now and they will not respond. They keep sending…read moreme new bills with late fees but will not return my calls or emails. I also reported them to BBB and they didnt respond to them either. They gave me a 300 dollar bill for warranty work on a fireplace i never got to use and never used. The fireplace was inoperable for the entire time I have had it. I have sent numerous emails and left numerous voicemails and nobody will respond. At this point I don't know what to do. I have asked them numerous times to come pick up their tank and close my account but they refuse to respond.

Chris of dead rock came to our home, after going to the movies with his family. This and his wife…read moreso kind . Couldn't fix our problem, but he look under every nook and cranny to find our problem. I'm so thankful I highly recommended Dead Rock services

Awesome quality. Fair pricing. Highly recommend. Explains things very well and very flexible.read more

We called Frederick heating and AC to install an eco bee and ended up getting a pretty good quote…read moreon a new downstairs AC unit. We ended up signing for it and they came back early the next day for install. The guys were very professional and taught us how to use the ecobee. Our unit is working wonderfully and we are very pleased with the entire process.

From first contact with Frederick Heating and Air I have been really pleased. They are very quick…read moreto respond, professional and honest. We got several estimates for replacing our furnace and a/c. This was the one company I didn't feel like I was dealing with used car sales men who were trying to rip me off. I felt like they were honest about what I needed, didn't try and up sell me things I didn't need and respectful when I asked for time to consider my options. Once we decided to go with them they scheduled us with in a week. The install was fast and I barely even knew they were in the house. Everything is working great and we are really happy that we decided to go with a local company. I am very picky and do extensive research before any major purchase. Frederick Heating and Air has excellent reviews, provide a great value, excellent warranty and professional service.

Our job was small. Turns out the living room thermostat for the electric baseboard heat in that…read moreroom failed. We were really hoping to get an electrician to come out the same week. We were very happy to schedule an appointment with MEC Electrical so quickly on the following day. However, we received a call from MEC only 20 minutes later. One of their electricians was nearly finished with his work at the Mall in Frederick and with our okay he would stop by the same day. Of course we said "Yes!" Andrew called a little later to let us know he was on his way. The repair took less than one hour. Andrew was friendly and knowledgeable - very professional. He identified the problem immediately and had the part needed for what he said was an easy fix. Overall, our experience was extremely favorable. Plus, the price was fair. We will absolutely call MEC for any future electrical service.

I had a relatively small issue that MEC Electrical Service diagnosed and fixed quickly and…read moreefficiently. I noticed the issue and felt it should be looked at just in case. The tech figured everything out and provided a solution. I appreciate their help and recommend the company to others.