Our AC stopped working during record high temperatures, I called McIntire,was met with friendly…read moreservice.Cody came and fixed it quickly, and explained everything. I highly recommend their service!

Very nice to deal with. Everyone is very friendly. The tech was knowledgable and answered all my…read morequestions. I would recommend them to anyone.

My furnace failed during the recent cold snap. I have a contract with a large HVAC company, but…read moreafter several visits, they could not fix the problem. I called Josh Stillwell on a referral by a neighbor. Josh came out, diagnosed the problem, got a couple of parts and after 9 days in freezing weather living on space heaters, my heat was back. I heartily recommend Stillwell Heating and Air to all. Josh is knowledgeable, friendly and cares deeply about helping people in need.

We had our unit stop working. A neighbor recommended Stillwell, we called outside of normal…read morebusiness hours and Joshua came right out and got everything back up and running. Excellent service, fast response time and a great guy.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

John came out and diagnosed my burnt out fan unit, and after some effort, managed to find a…read morecompatible unit. He will make the effort to support you, and, after having used other local companies with mixed results, am confident this unit will last a long time.

I had a problem with AC and John came out a found the problem, he order the parts (coil) and…read morereplaced it. He inspected the system and made necessary adjustments and repairs.. The job was well done, he is knowledgeable and very professional.. He is my AC company if I need assistance.. I highly recommend him to anyone who needs ac repairs. Job well done..

Honest, timely service and reasonably priced. Easy to make an appointment and convenient to me.read more

Now they went to the new management. earlier they were affordable but now they are costly and…read moregreedy. they will be behind you if they give you the quote and that quote will be double or 3 times other quote. stay away from these greedy company.

We called Frederick heating and AC to install an eco bee and ended up getting a pretty good quote…read moreon a new downstairs AC unit. We ended up signing for it and they came back early the next day for install. The guys were very professional and taught us how to use the ecobee. Our unit is working wonderfully and we are very pleased with the entire process.

From first contact with Frederick Heating and Air I have been really pleased. They are very quick…read moreto respond, professional and honest. We got several estimates for replacing our furnace and a/c. This was the one company I didn't feel like I was dealing with used car sales men who were trying to rip me off. I felt like they were honest about what I needed, didn't try and up sell me things I didn't need and respectful when I asked for time to consider my options. Once we decided to go with them they scheduled us with in a week. The install was fast and I barely even knew they were in the house. Everything is working great and we are really happy that we decided to go with a local company. I am very picky and do extensive research before any major purchase. Frederick Heating and Air has excellent reviews, provide a great value, excellent warranty and professional service.

Very thorough heat pump inspection service. Highly recommended! The price was very reasonable and…read morethey arrived on time.

The technicians are knowledgeable, but what they really know is how to overcharge customers…read more They gave me an estimate for a service for $731. I bought the parts for $17.20 and install it for less than two minutes. Earlier, for another service, they gave me a quote for more than $1,000. I fixed the issue myself without spending a penny.

The technician service has always been the company strength…read more One year, post acquisition, APEX has better integrated Furr as a business unit. So, supporting functions like dispatch and customer relations are better serving the overall effort. Stay tuned...

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!