We just purchased a house in downtown Frederick so we have been having a lot of work done by several companies. Long Electric has been the most pleasant to work with. Melissa is very responsive to emails and questions. Right before work was scheduled to start, we actually found out we needed approval from HPC before having the job done and Long Electric was super flexible when we needed to reschedule last minute. I was also very impressed with their etiquette. They had had to come in and out in of the house all day to access the panel downstairs and they were so careful to keep our floor clean (it had just snowed outside) by setting up a tarp from the door to the basement. One of the guys even pointed out a completely separate issue he happened to see regarding a pipe that needed our attention--I was so grateful for this heads up because I never would have noticed and it could have led to a costly disaster! They went above and beyond. Highly recommend Long Electric. read more

Today was the follow-up visit to install our new Generac generator. My previous review focused on the highly professional Jason Long (company owner) when he came to provide a very reasonable estimate, on the spot, and recommended an install solution that was hands down the most brilliant compared to other local estimates. This review is just as positives when his crew (Shawn, Jamie, Jeff, Tom, and yes, even Jason) arrived early, on time and performed an incredible dance of interior/exterior communication, quality work, and a very thorough orientation of all the new equipment. Many thanks to the hardest working crew I've seen in a long time. They exceeded my expectations. Plus a shout out to the great office manager, Melissa, she's awesome. Consider Long Electric for your Generac generator, you will be very happy. read more

Long Electric was a real pleasure to work with. Tom Denell in particular is a veritable encyclopedia about generators and went out of his way to be helpful throughout this process, including making several visits to my house to answer the numerous questions I threw at him. They arrived at work on time and worked very efficiently to complete the project. When they needed to return the next day to complete the project to accommodate the schedule of Washington Gas, they showed up promptly the next morning as promised. They explained the operation of the generator in detail and left the job site in immaculate condition. I especially appreciated that they accommodated my scheduling needs. Tom is a real professional and I appreciated the level of perfectionism he and his staff devoted to this job. read more

I used Long Electrical to install two safety outlets that were identified as needs during the sale inspection of my home in Frederick. This company is very easy to work with, and they respond rapidly to your inquiry. There were no hidden costs, and their service electrician was on time and very courteous. I was his first appointment of the day (7 am) and he even called me on the phone to let me know he was at the house before knocking on the door :) He was in and out in a jiffy too! I found Long was much better than Michael's, who I had a contract with last year (unfortunately) and found to be way overpriced and not very customer-oriented. I had a very good experience with Long! read more

Long Electric was very efficient and punctual from the time we went over the project to have backup generator installed including some additional custom work. The whole team was a pleasure to work with and their professional approach to everything from prompt communication through the installation process to completing the work was phenomenal to say the least. Before the installation we were concerned about how it would look with all the exposed electrical wiring and plumbing. But they listened to our concerns and suggested ways to complete the installation to put our concerns at ease. The installation turned out great and we are so happy we went with Long Electric. read more

We recently had a whole house generator installed by Long Electric. The entire process was exceptional. We had gotten several quotes from other companies but Long Electric was more knowledgeable, less costly and more professional then the other companies. We immediately felt a sense of peace when we hired them. From the owner, Jason Long, the receptionist Melissa, we never had to wonder what was next or what was going on. They always kept us informed throughout the entire process. The plumber and others who came out during this process were always professional and friendly. You can't go wrong with Long. We highly recommend them for all of your electrical needs. read more

Long Electric saved my whole weekend! My neighbor recommended Long Electric recently when our power went out (due to extremely high winds) and my Generac generator would not turn on. My husband was not home and I could not reach our electrician. I called Long Electric and Melissa was so friendly, informative, and responded quickly by getting me on their work schedule. Two men showed up and they were extremely professional and thorough making sure that by the time they left, the generator was doing everything it was supposed to be doing. And our power was out for 3 days so my family feels blessed that Long Electric took care of us! read more

Long Electric installed a Generac generator at our home 3 years ago. Their price was highly competitive (I had 2 other bids) and the generator they installed has run beautifully. I was impressed by their ability to set a near-term date to install the generator, when the other two bidders couldn't because of supply isues. Back then derechos and other nasty storms had factory production of home generators backed up--a fact which did not affect Long Electric, since they are a Generac dealer and had on-site inventory. Long did the installation well and their maintenance service has been excellent. Good company! read more

The installation technicians were very professional, nice, and worked hard for a difficult fan install. They made sure to go the extra mile to clean up and vacuum any mess that was created. Very good value for the work performed. The in house customer service was great, however it took a while to get my quote after initial consult, and the head electrician who performs the estimate should really work on his people skills, he came across abrasive and cold like he didn't want to there to my wife and I wanted to look for another contractor, but gave him the benefit of the doubt and his employees made up for it. read more

It was great working with Long Electric!! They installed a whole home Generac generator and a new panel box for us. We highly recommend them! We lose our electricity at least once a month and have had a generator on our wish list for years. Long made it possible! Can't say enough good things about the owner, staff and crew! Reliable, nice, professional, and answered all our questions. No more running around putting ice in coolers to save our food, using jugs of water to flush our toilets or sitting in the dark for us :) We had a great experience!This has truly improved our lives! Thank you Long Electric! read more

My electric was out in a quarter of my house. I tried several things to get the electric working again without success. I had no idea who to contact. I googled electricians in Frederick, started calling but got nothing but voicemails. Finally I called Long Electric and Melissa answered right away. Definitely a great starting point. It wasn't easy figuring out what was wrong with my wiring. Finally, Patrick was able to find the problem in my attic. He was able to solve the problem immediately. I will definitely use Long Electric again and will definitely recommend this company! read more

We highly recommend Long Electric LLC for their professionalism and quality service. We had an unusual urgent electrical problem involving an aging broken ceiling fixture and Long Electric took care of everything to our complete satisfaction. I really appreciated that the receptionist listened to our problem and that the service provided was exactly what we needed. Long Electric's electricians are experts and courteous, hey! they even vacuumed the dust they made before they left. Who even does that! Great service from start to finish. read more

Excellent experience from start to finish. Long Electric installed a Generac whole house natural gas-powered generator. Jason, the owner, provided various options ensuring my needs were met, at a very competitive price. Installation went smoothly as Melissa , the front office manager, handled all permits and scheduling, and addressed any concerns or questions promptly. The installation was top-notch, neat, and professional. The installers were prompt, efficient, and curious. A shout out to Jamie and his crew. read more

I recently had the pleasure of doing business with Long Electric -- they installed a generator for us. I found them incredibly capable and accommodating. There were a handful of weird problems with the installation (NONE of which were their fault), and they helped guide me through the process as smoothly and easily as possible. I look forward to having an opportunity to do business with them again, and would not hesitate to recommend them to anyone needing work. Thank you Jason and Melissa! read more

We've worked with Long Electric a couple of times now and we are very happy with their service. We recently had a power surge after a storm that blew out our heat pump and some electric sockets. Long came out two days after we called and resolved the issue. Recommended that we also reach out to BGE and left his cell number so that when they came to our house we could contact him if the BGE rep had questions. Friendly, professional and great quality work. Would definitely recommend! read more

Long Electric installed our new generator, and the company is superb! Jason Long came to our home, explained the installation of the generator, and answered our questions thoroughly. Melissa Cornwell, office manager, handled the myriad details of the project in a professional and timely manner. The installation went smoothly, and we are delighted with the new generator. Long Electric's cost proposal was fair and better than that of the other two companies that we contacted.---Jenny read more

So glad I reached out to Long Electric on this job (purchase and installation of Generac 26K home generator). Fantastic customer experience from the very start: estimate visit by Jason Long, office support by Melissa, installation by Kevin and Aaron, post purchase tech support by Tom. Estimate was extremely reasonable, and work quality was outstanding. And the folks at Long are a delight to work with. They are my new "go to" company for important electrical projects at my home. read more

The electrical in my Potomac house was setup by long electric and it was setup correctly. The power goes off during the Windy storm and the whole house generator did not kick in. I called Long Electric and find out the Unit was not maintained under them. Melissa was able to find a engineer and send him in within 1.5 hours. Jimmie fixed the problem and ran a full test with me. It was a real pleasure to work with both of them and ready to sign a two year service contract with them. read more

The process of installing a Generac generator from ordering to complete installation couldn't have been smoother! They stayed on top of it. They were informative, and they walked us through the steps to anticipate. As soon as the generator was delivered they installed right away andWhere are the go-between for the gas company. They also installed some ring cameras for us around the property. You can't go wrong using them! Courteous and professional, timely and supportive. read more