Dear Store Manager / Customer Service Team,…read more I am writing this review due to a situation I found to be highly inappropriate and unprofessional. During my husbands visit the store associate made a comment directly to a customer stating that they "smelled." This remark was made openly and caused visible embarrassment and discomfort. Such a comment is unacceptable in any customer-facing environment and does not align with basic standards of respect or professionalism. This incident was especially concerning because it followed other prior interactions with the same associate that were similarly rude in tone and dismissive in manner. On multiple occasions, the associate displayed a lack of courtesy and professionalism toward customers, creating an unwelcoming atmosphere in the store. I believe customers should feel respected and comfortable while shopping, and this behavior falls far short of that expectation. I hope this matter is taken seriously and addressed.

Another place that acts like they can be picky when it comes to what items they accept. How can a…read morepawn shop in Palmdale just accept gold and jewelry and stay open for years? Didn't want to see or care about what items I had and left it at that. Don't waste your time here. I only called this place because of all the reviews. Don't listen to any of that because those people weren't helpful, experienced or professional. This is all over the phone, I didn't Eve have to come in. So one star for being straight out.

Great Little Place! Victoria is a CLASS ACT,He took Great Care of me this Morning when I came in!…read moreGave me more than I expected,Which was Greatly Appreciated! If you don't want cash,they'll Zelle you you're agreed upon monies which is Really Good. Thanks Victor for being a true Professional! I would Highly recommend Pawn Big to Anyone.

Great Dealing with Victor he always give the best price for the gold !…read moreThese days the price of gold has sky rocketed and its good to get money for stuff you don,t wear anymore .

employee has alot of knowledge has a great load amount i recommend this pawn shop to anyone thats…read moreasks me will be definitely going here from now on

Terrible service !!! Man in there is rude as fuck. We asked a question and he wasn't doing anything…read morewhile the person who he was helping was on the phone and he answered rudely. He did not care to attend us. Seemed racist!!!

Truly professionals in the industry. Friendly and knowledgeable service and a real quality…read moreestablishment.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

The best place to get a bond. Honest fast. Has helped a few of our friends and clients.read more

This place doesn't even deserve a star Couldn't even be…read morefair with todays gold price They are just trying to rob you nicely Don't ever come here but go to RICKS PAWN SHOP In Lancaster they got you on the todays gold price very professional people work there

I had a wonderful experience working with Tony. I sold my diamond ring to him, and from start to…read morefinish, he was extremely professional, responsive, and efficient. Tony made the entire process very easy and straightforward. He was honest, transparent, and quick to respond to all of my questions, which made me feel very comfortable throughout the transaction. I really appreciated how professional and trustworthy he was. He also kindly cleaned my current ring for me, and it came back looking beautiful and sparkling like new! I'm very happy with my experience and would definitely recommend Tony to anyone looking to buy, sell, or get help with their jewelry. Great service and a genuinely trustworthy person!

One of the family owners gave me free information on my Rolex and Casio Mudmaster that may allow me…read moreto spend money on repairs if his suggestions work. He was VERY knowledgeable. Thanks, Tony, Jim Campbell, Irvine, CA

Diamond & Jewelry Gallery is easily the premier jewelry store in Studio City. For anyone searching…read morefor high-quality service and custom jewelry design in the San Fernando Valley, this place is an absolute must-visit. My wife and I have purchased multiple pieces from John and Sibelle over the years and have never been disappointed. They guided us through the process of selecting our engagement ring and wedding bands, and we've since returned for several unique pieces at their holiday auctions. Most recently, they helped me design a beautiful custom necklace to celebrate the birth of our daughter. John and Sibelle treat every customer like family, and that personal touch is rare to find. As long as we are in the Studio City area, Diamond & Jewelry Gallery will be our only stop for fine jewelry.

Bought my fiance (now husband!) a wedding band from here - I love it and he loves it. They were…read moregreat and communicative and fast, and the ring box itself was really cool! Highly recommend.

Very professional quick and easy service definitely should come in and check them outread more

The guy working was super helpful and informative. It was my first time there and it was a great…read moreexperience! Thank you!

Phyllis custom created a ring for my daughter using the stone from my mother's birthstone ring. The…read morefinished product was exactly as my daughter requested, and even more beautiful than we could have imagined. She also took great care in sizing, retipping prongs, and replacing a missing stone in another family heirloom. I would recommend her to anyone who needs jewelry repaired or custom made. She also has a gorgeous selection of jewelry to choose from in her store.

I brought in my mother's wedding ring to have the diamond reset into a necklace. The owner…read morepurchased yellow gold ring from me and had the stone reset in a white gold necklace. She taught me about the stone, and how to care for the necklace and my other rings. Very friendly, professional and welcoming.

I am happy because he was able to fix my Michael Kors watches. I went to another jeweler who…read morecouldn't fix my watch because he said it was broken. But I came here and he said it works just fine and he put the battery. I'll keep coming back.

Didn't give me back any links and gave me a hard time on screws saying it was going to take an…read moreextra day. I came back the next day and still had to wait and hour. Went back home only to see that my watch was missing a piece and the end. Don't even want to go back anymore sucks because I use to like to go here just make sure you have everything before you leave