I am happy because he was able to fix my Michael Kors watches. I went to another jeweler who…read morecouldn't fix my watch because he said it was broken. But I came here and he said it works just fine and he put the battery. I'll keep coming back.

Didn't give me back any links and gave me a hard time on screws saying it was going to take an…read moreextra day. I came back the next day and still had to wait and hour. Went back home only to see that my watch was missing a piece and the end. Don't even want to go back anymore sucks because I use to like to go here just make sure you have everything before you leave

I brought my ring in to be resized and to have a few pieces soldered together, and they did an…read moreabsolutely incredible job! The craftsmanship is flawless -- you'd never even know the ring had been worked on. It fits perfectly, looks beautiful, and the attention to detail truly exceeded my expectations. The staff was professional, kind, and made the whole process easy from start to finish. I'm so happy with how everything turned out and will definitely be returning for future jewelry repairs or upgrades. Highly recommend!

They always take care of my family even when just pass g through for a cleaning. Super happy with…read moremy Christmas gift.

Everyone who works here is very friendly. Addison and Muhammad were so kind, very knowledgeable,…read morepatient. I can go on. They offered us some cookies from Addisons' wife's business, Juju's Sweet Treats, THEY WERE SO AMAZING. Look her up on Instagram. I initially went in to find a ring for my future husband and they made it so easy, very affordable. We are both very happy

Absolutely the worst customer service. Came in for pricing…read moreon rings. Wanted to see different designs. The guy that "helped" me was so rude. I told him what I was looking for and that I was looking for design and price options before deciding on buying. I also made it very clear that I was only looking for ideas and I'd need to bring my engagement ring in to see what would match with it. And if I decided to buy, I would come back at a later time. He was desperate for me to buy any ring, even if I didn't like it. He kept pushing me very aggressively and rudely. His responses to me throughout the visit.... "Who cares [about wanting to bring my engagement ring in], just buy this ring", "you should just get this one right now", "just get this one", "can you go get your other ring right now?", "how far do you live, go get your ring", "when can you come back?", "tomorrow? Monday? Tuesday?".... and more. It was an awful experience. I spent my money elsewhere, where I was treated with respect and not forced to buy something I didn't want. Very shady business practices.

I went in for a birthday present. I bought a rope chain from them at a good price. I went to other…read moreplaces and they didn't match up to what I wanted. Trust me this place will get you what you are looking for. I'm going to have them do a custom pendant for me soon. Thanks again!

Initially I was driving by 17th east and I saw the street sign that said "cash 4 gold" so I took a…read morequick detour and got my ring appraised. Great humble people with a lot of knowledge. I ended up selling the ring and also got another ring resized and they did it the same day. I am content with the service. highly recommended.

Customer service was amazing! They fixed a pair of my earring for free and they looked like I had…read morejust bought them again! Am definitely coming again just because how nice they were to me and my family.

I went to visit bling for the first time today after calling a couple days ago about a product I…read morecouldn't wait to find the time to go, but when I went I was thoroughly disappointed. I admit I showed up at 10:50, and they have posted online that they open at 11, but they had two open signs on and the sign was outside, so I figured maybe they just opened early, but when I rung the bell, the man just blatantly ignored me. I thought, "no problem, they're not open yet anyways... I'll try again in 15 minutes." I waited nearly 20 minutes and tried again at 11:07 to ring the bell to get the product I was interested in, and once again, the man just COMPLETELY ignored me. They still had their open signs on and he just ignored me. Not good for business. So a little confused, I went to wait in my car because at this point I thought that maybe something came up and I understand sh-- happens, but tell me why not one minute passes when i got back into the car and the man comes opening the door cleansing the area with some sort of incense, I respect it, but how rude? I ended up just leaving because I'm not about to spend money at a place who blatantly ignores customers and disregards their open signs and hours

Took in 3 items to get fix . One was my bracelet that needed to be repair (Broke again 1 week after…read morewearing). The other one was my wedding ring which the center diamond needed to be tightened (Still working thank Goodness, a bit lose but hanging there). Last item was a necklace which had a broken clasp. I am allergic to anything but gold and before they repaired it i made sure to ask if they were replacing it with another gold one. They said yes and charged me for a gold clasp. I started noticing my neck breaking out and turning black, took off my necklace and the clasp is completely black! They lied to me about the metal, they charged me for gold and everything so far has been unable to use. I definitely don't trust them anymore!

Awesome jewelry repair. Super friendly and knowledgeable service. I highly recommend!read more

The staff is helpful and gives great customer service. They will listen to your needs and wants…read more They do have a good selection of jewelry. The staff does NOT get paid a commission therefore they are here just to help you. So please be nice to them. I just do not recommend getting their in-house credit card. I forgot a payment was due on Feb 28th, and they were calling me on March 2nd, telling me that by March 4th. They will have to notify the credit companies that the payment will be late and staining my credit record. Most credit card companies and banks give you 30 days before they hit you with a late payment on your record. I made the payment because it was not a big deal, but this was the first time I was told I would be hit with a late on my credit record by only being 4 days late.

It's my first time here financing was easier than I expected the staff was super helpful & very…read moreunderstanding very professional overall the service was 10/10 you won't be disappointed

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

The workers will lie to your face just to ensure they receive a sale. The workers will not value…read morethe 10 day grace period of returns and will give you attitude and ask you stupid questions. I bought a ring here and was very excited and got it ordered and resized and when I cane to pick it up it was a whole different ring with a different background color? It was sized horribly, it had disgusting buffing stains inside. Very unprofessional, treated me as if I was just money and not a customer.

A bunch of scammers, don't trust them on their 10 day money back guarantee, they will make up…read moreexcuses not to give you a refund, and they will direct you to customer service that doesn't pick up . I was disappointed in the ring I received because it was botched and I went back the same day and the sales associate wasn't working with me. my ring was stained and the sizing was lop sided, she continued to ask me if the oval shape of my ring " bothers me " I said yes because if I pay for something, I expect it to be perfect. She was trying to make my complaint " not a big deal " and I continued to stand my ground. I don't appreciate belittling. I would take my business else where. They are very unprofessional and their products are cheap and not to mention the scamming of the 10 day money back guarantee. DONT GO HERE.

I met Dominique 15+ years ago when we relocated to Santa Clarita. I visited her because I had my…read moreengagement ring that I wanted to have my diamond set into a different setting. She created an incredible ring which was very unique. She also created a very unique cross for me, based on my description of the cross I remember my grandmother used to wear. She made it even more special by making the same design into cufflinks for my husband. I also had some jewelry that I wasn't wearing, and Dominique used the diamonds from those pieces to create another amazing piece--a cross ring. Now that we've retired and moved away from the area, we returned (110 miles) to Dominique's Jewelry to have her again, reset my diamond into a simpler setting. Since my husband is also retired and no longer wears those cross cufflinks she made for him, she made them into earrings for me. Dominique is incredibly talented and can create anything you desire. One of the best aspects is that you can completely TRUST her. It's like finding a good mechanic you can trust--you never want to let them go! As soon as you walk into her store the team greats you with a smile and is super friendly and the customer service is exceptional! Dominique is always eager to ensure you are completely satisfied. I highly recommend Dominique for any of your jewelry needs. Thank you, Dominique.....I LOVE my new pieces!!!!

I am so impressed with Dominique and her team. These ladies clearly know what they are doing, and…read morethey know how to instantly make you feel welcome. They treated my young daughter so nicely and were incredibly kind. I brought my wedding and engagement ring to get rhodium plated and Dominique not only handled them with care, but she takes extra steps to ensure you can trust them. When I picked up my rings, I could have cried! My goodness they look brand new. I already told my husband where I expect him to buy my jewelry from going forward lol. Thank you Dominique, I am so happy to have my rings sparkling so brightly again!! (Photos show a before and after!)