I highly recommend Liberty Auto in Fair Haven, VT. The used car I purchased (with the extended…read morewarranty) is clean, in great condition and was inspected with no issues found. The offered price was fair and within my price range. The staff were friendly, professional, responsive to all my questions and had excellent attention to detail. The paperwork was processed quickly and efficiently. I very much appreciate their professionalism and kind, knowledgeable service. The whole process could not have gone more smoothly. Many thanks to Liberty Auto for making the process so seamless and selling me a terrific car. - Cynthia

If I could mark this a ZERO stars I would. See my first review after we bought the car: Just wanted…read moreto WARN people we bought a car in October. I love the car but not all the problems we have had no willingness for anything to be done about it. The car did not get done over as promised. We were promised a tune-up before we took ownership and since we have had to do a tune-up already that obviously was a LIE. The car had many air fresheners in and come to find out there is mold growing under the carpets in the back because the sunroof drains are clogged and have been leaking for probably a year. Then there was the lovely salesperson who did nothing but LIE to us. We told him what we could afford he told us what payment would be guaranteed and we are paying $ 300.00 more than we discussed. We had to go back 3 times to complete the paperwork. he let us take the car without the paperwork signed as he didn't even know how to work the computer he asked me to help him and I don't work there. he also added a $4000.00 warranty that was never discussed with us and is useless. When I emailed him about all this he did not acknowledge anything I just asked me the third time we had to go in to get the paperwork signed he asked me if I was still mad. I guess that is what you get when you hire a drunk who passes out on the couch in the showroom. I have reached out a few more times to Liberty and obviously, they don't care about their customers or repeat business. I had heard very good things about Liberty but that was not our experience. To present time: 03/06/2024: Our water pump went and for people that do not know it is in the middle of the engine of a 2017 Ford Explorer. That useless warranty that Liberty sold us with the lies they tell you that the bank requires it was just that useless and the bank does not require it as we checked. It is a drivetrain warranty so our water pump that is in the middle of the engine should have been covered but guess what it was not. Conveniently everything else in the motor was named but that. So pretty sure Liberty gets a kickback for lying and selling these to customers and when it can be used for repairs the item that needs to be covered just falls off mysteriously and is not covered. The whole thing is a SCAM. My car was diagnosed by my trusted mechanic but due to the cost, we were trying to use the warranty that no one accepts it had to go into Liberty to have it looked at. We were quoted about $4000 to have it fixed at a dealership. If you want your car diagnosed correctly or fixed correctly THIS is not the place. Chris Murray has to be one of the most incompetent mechanics around not to mention super rude. He insisted my mechanic who is one of the best in Rutland was wrong and it was my freeze plug. I had to have my mechanic call him to tell him he was absolutely incorrect. He still said it was my freeze plug which at that point I ended up calling him an idiot and hung up on him as there was not enough time in the day to deal with that type of stupidity. So needless to say the warranty covered nothing and we paid out of pocket for our trusted mechanic who was able to fix it for half the price and fixed it correctly. If you are going to have a head mechanic please make sure he knows what he is doing and did not get his auto experience out of a cracker jack box. As for management, they are just as useless. All the issues we had with this purchase they have never reached out to try and fix anything except a response to my Google review. I did reach out when we were having all our issues in the beginning just with no response. People are going to use who they want I understand that. Just hoping my review can save someone the headache that we have been subjected to by Liberty Auto

Sold me an actual piece of shit. Brakes failed within 12 days. Pedal went to floor and lost all…read morehydraulic pressure. I could have died on the highway and they didn't care or work with me. 08 Corolla passed inspection with a caliper that was barely hanging on. Caliper blew off Rt. 7 and leaked massive brake fluid ruining rotors and pads. $500 in repairs. C. Motors didn't offer to help with costs, tows, or even offer apology.

I chose to go to this dealer because my boyfriend has purchased a couple cars from them, so they…read morewere going to give me a friends & family discount. They didnt have a vehicle with low mileage so they called when they got a 2005 ford taurus se with 83,000 miles. They got a local garage to inspect it. I paid $5500 for it. It was in the shop multiple times the first yr. When it was time to be inspected, i was told that underneath the passenger seat floor was rusted out causing a huge hole and it was less than an inch near the engine bolt. The engine could drop through causing me to crash. I had a second opinion and they said the same thing, that no welder would weld it either because of the liability. The hole was so bad theres no way it shouldve passed inspection one year earlier. I drove only 3,000 miles on it and invested 6,000 only to junk it for $50. I emailed and called Pat the owner and told him andhe did nothing. I even had it towed there so they could see it but they didnt do anything. Plus they wouldnt say who they use to inspect vehicles It broke me because i had no money to get another car. They buy cars from auction if they look good, get a station to inspect it and sell it as is & vt has no lemon law to stop dealers from selling used cars to people who can only afford an older vehicle. Be careful.

I'm not purchasing a vehicle at this moment but I have bought 3 off Steve. His vehicles are clean,…read morehe doesn't lie to you on what it needs , if it needs anything. He truly does go above and beyond for his customers. His vehicles are definitely worth every penny and S&S Auto will DEFINITELY be my choice for any further automotive purchases in the future. So Thank You Steve for everything you have done for me & my family. Linette Lee Whitehall, New York 12887

AVOID THIS PLACE!!! He sold my grandson a used Audi A6. The 3rd day he had the car it broke down on…read morethe northway. It was towed at OUR expense from exit 16 to Whitehall. After having the Audi for over a month for repairs he informs my grandson that the engine is no good, so he's going to even trade him a Pontiac Grand Prix & he won't charge him the $2500 for the work that was done before they came to the conclusion that the Audi was NO GOOD. Now 2 days after getting the Pontiac it's broke down & my grandson is once again without a car or his $4600 he paid him. I'm calling an attorney tomorrow, if it was earlier in the day I'd do so now. This guy needs to lose his dealership license! By the way I couldn't post without giving at least 1 star to this business, in my opinion he deserves "0" stars!

I was hanging out with some friends and decided it was good idea to drive down a FULLY flooded road…read moreand made it half way down the flooded road in a about a foot of water surrounding my whole entire car and it died right in the middle of a homemade lake and I called boondocks to come tow me out and Zach came right down in about five mins flat and got us right out and drugged through the freezing cold water and got us out and boondocks worked on my car in record time got it all fixed and ready to go and was pretty affordable so thank you to Zach and Travis for there incredible service and 10/10 would recommend them.

I've used them before with no issues This week, their…read moreservice has been slow, and unreliable. I know they are busy, but giving an ETA, and not keeping it, or at least giving updates is bad for business

I was referred by a close friend who goes here a week ago met Erik in person test drove a suv told…read morehim what I could afford and what I could put down a week later picked up my new Chevy Trax . Great place im glad I went there dealt with One person the whole time great Hometown place Thanks again

I booked my appt. online, got there, and they had no record of it. They took my vehicle in anyway,…read moredid the oil change and put my studded snow tires on for me. Great, excellent service!