Today, June 13, the guy still has the same 2005 Cadillac that sold two weeks ago, advertised on…read moreCraigslist in Albany. I even called to ask about the car, and he confirmed on the phone that it sold two weeks ago. Switch and baiter; be warned.

Ed and Tammy went above and beyond to ensure we had a good car at a wonderful price. They were so…read moreamazing to work with, they were kind, caring and really were looking out for our best interest. They were not just trying to sell a car to us, they truly cared and wanted us in a reliable car and even met our budget!!! Wonderful people, wonderful vehicles AMAZING EXPERIENCE!!!! only dealership we will ever deal with now!!!

Bought a car from them and brakes seemed soft so took it straight to my mechanic and it has rigged…read morebrake lines and a hole in the gas tank. Contacted dealer and they said it was because I filled the tank. They won't exchange the car and/or refund money. Don't just walk away from them...run!!!!!!!!!

Hope these people don't sell cars like they sell things on craigslist…read more.. Left Messages a few times then finally got through and made an agreement drove down a couple days later to pick up the item and it was gone they never called me to tell me it was sold Waste of time

Rick Curtis and his son Ryan are top notch. My first truck ever was bought from Rick in the early…read more90s when he was a salesman for a local dealership. Since then, he has established his own quality auto sales business in Pittsford along Rt 7 just outside of Rutland. I am a repeat customer because Rick sells quality used cars fairly priced. He is honest, upfront and cares to go the extra mile to make sure your purchase is stress free. Thank you so much for taking care of me and my family over the years Rick and Ryan.

They were men of their word. ESPECIALLY JOHN THE SALESAM WAS GREAT. MATTHEW ASSISTED ME WHEN John…read morewasn't there. Matthew was awesome. Then, I went to pick up my new vehicle and met Jodi the service manager. I had asked him if they could service my Caddy and he said it would be ready by end of day. I give John 5 STARS AND Matthew 5 start and Jodi 5 stars in the service department. This adds up to a 15 star review

Bought a pick up. It had some issues. They were determined to make the corrections and they did…read morejust that. They stand behind what they sell and ensure I was satisfied.

We have been bringing our vehicles to Pittsford Auto for years. We referred all of our friends and…read morefamily there as well. They take good care of our vehicles and the turnaround time is great. They are good honest mechanics. Pittsford Auto also supports and gives back to the community.

I am newly retired and new to New York, so I was quite anxious when my car started making ominous…read morenoises. Craig was very helpful and honest. The work on my car was done well and quickly. I would highly recommend Pittsford Automotive Center.

The pre buying experience was very good, responsive and prepared when we drove 2 hours to buy the…read morecar. The unfortunate and frustrating part of the car buying experience was trying to get the car registered and insured. We had to call and prompt the sales person, sales manager and dealership manager to get the appropriate paperwork. No one seemed clear on the process. The sales person did drive the paperwork down to us, however, we received at 3pm on the last day we could register the car. We couldn't drive our new car for a week due to the lack of understanding nd follow through on their end. What started off s a good experience, unfortunately ended very poorly. We won't be returning.

Should be 0 stars Purchased a 2026 CX5 Premium…read moreI have so much to say but it gets too long. Buying a car from this dealership was one of the worst experiences I have ever had. I was all set to buy a car from Autex Mazda in Keene, but I was not crazy about the color selection they had. The one color I wanted was on their lot. Biggest mistake of my life. Mcgee was great before I got to the lot. Contacted me almost daily to get me there. Once there it all went downhill. I never had the salesman's full attention, I felt like I was intruding into his day. I got zero effort from him once I picked the car I was going to purchase. (good thing I knew what I wanted) He never took any time at all to explain the warrantee, never offered or talked about extended warrantee, never took the time to do a walk around to show me all my car could do and all the new technology included. I expected to go back to the office to finish details of the sale, instead he sent runners to my house with the car and pages to sign. I thought he was coming to finish up. I should have sent them back, I was unprepared to deal with that and honestly felt uncomfortable about it. That is on me for not speaking up. The next day I was getting emails with forms for me to sign that should have been done before the sale was finalized. They just wanted my money, once they got it, they wanted me gone. I had some issues with the car. Went to the dealer ship twice. service dept was condescending as hell. Argued with me about the issue being with me. That being just a woman, the car had too much technology for me to understand. Said my issue was either I didn't know how to correctly push the button on my phone to engage remote start or it was my cell service. They thought I was too dumb not to know the difference between cell service problems and app problems. When I sent a letter to the GM about this, he responded by calling me Karen, that was not a mistake. With the way the service dept spoke to me, this is the atmosphere at this dealership. Next day I was argued with again by another man in the service dept telling me it was my cell service and nothing was wrong with my car or the app. They clearly didn't want to work on my car because they either didn't know how to fix it or knew they couldn't but instead of being upfront and telling me there was an issue with the APP, they blamed it on me. I had been in contact with Mazda customer care center. They admitted they were having issues with the app but were working on it. I received notice from Mazda a week later telling me a new software update was available, and I had to take it back to the dealer. I told her I would never step foot in there again. She made my appointment at Autex. It is now fixed. Autex were wonderful, even if I didn't buy it from them, they care about their customers and their satisfaction. So Mcgee, do you feel good blaming the issues on your customer when everyone knew it was with the Mazda app itself? Great business tactics. Perhaps a meeting with HR is in order

Really a great place to do business. Eric is probably the most honest and forthcoming car lot owner…read moreI've ever met. He has all his cars fully checked over before he sells them - he even showed me the receipts for what's been done. Cars are immaculately clean also. He may be running a small town car lot, but he works harder to deliver a great product to his customers than any big dealer I've been to. Definitely worth the trip if you are from out of town!

Eric is a down to earth guy selling cars at reasonable prices. He truly cares that you're getting a…read moregood vehicle for yourself! He's friendly, knowledgeable, easy to work with, and overall a joy to deal with. This little lot is a gem in Hudson Falls in a town where you can't really find genuine value, we now have it in E's Wheels! Do yourself a favor and take a ride by and see the happenings there!