I have had several run-in's with the guy on the other end of the phone call. I followed…read moreinstructions on the "money box", as he called it & I couldn't make it work. We chatted amiably for a few minutes, then he questioned why I didn't choose the undercarriage wash? I just wanted a quick wash for the finish & windows. He proceeded to lecture me why washing the under carriage was so important, yadda, yadda, yadda. I'm not stoopid. I just wanted a quick wash! He continued, so I interrupted him & told him I'd decided not to wash the car & left the premises. Before I hung up the phone I heard him say, "Well F*** You, lady!" Nice way to speak to a customer. Customer service is not this guy's forte. Fortunately there are other options available without the lecture from someone who's probably younger than my years of driving. Dissatisfied customer? You bet'cha!!!

OMG,what a rip off. Car still very dirty after the $15 car wash. There is no cleaning going on…read more Save your money.

The car wash itself is probably one of the best in the state. I only have a couple issues with the…read moreoperation of the tunnel. Which aren't even a factor of turning me away. One is the brushes. Don't always get to the center of the vehicle even if it's narrow. And I wish the undercarriage had more pressure. You feel the detail of what this car wash does is amazing. And they will run you through if the center doesn't get cleaned. The undercarriage wash tends to leave a lot of sand behind. Maybe more pressure or maybe more nozzles to spray the unbidding title now. But either way, don't let that deter you.I will travel 30 miles just to use this car wash. As I am in Middlebury, Vermont. And like I said I love this car was i strongly suggest the more expensive $20 packand you will absolutely love how your car looks after it's all.Does an excellent job at detailing your tired there is not enough good that I can say about this place.Try it for yourself and do inspect your car after you get out of the tunnel and out of the way

I got my moms car detailed today, the service department did an outstanding job. Looks and smells…read morelike a new car. William Sullivan also helped me look for a new vehicle for myself while I was waiting. 10/10 recommend coming here.

The tokens did not work in the do it yourself car wash so I wasted my time and money. There wasn't…read moreanyone there and they don't have a website so you have to call during business hours 8-5 m-f . Not worth the hassle.

my car wasn't even remotely clean. I was amazed how filthy it was after the wash. a $10 waste of…read moremoney. I want a refund. Even my windows are still dirty. What's with this? And, the phone number posted is a fax machine WHAT??

Don't waste your money. These guys are absolute thieves with older equipment that will leave your…read morevehicle dirtier than before. One side of my car was just rinsed; the other not touched at all (not sure how the worked, maybe the nozzles only work in one direction). It's hard to believe the town of Rutland allows them to stay open.

My best advice: STAY AWAY FROM THIS HELL-HOLE, The White River Car Wash…read more Fortunately, there is a brand new car wash, soon to open, called The Station Car Wash, two parcels away from the hell-hole, The White River Car Wash The feeble old man who pretends to manage The White River Car Wash is a train-wreck, useless!; this man is mechanically and functionally incompetent. The White River Car Wash is the consummate dispenser of deception. $18.00 for a basic, (make believe) high pressure water car wash, which is useless. Many components of the car wash equipment do not work. The self-service car washes are archaic, like the useless old man who pretends to manage this place, the dials on the control head don't work, the White River Car Wash charges $6.00 for a 4 minute car wash, 2 of the 4 minutes are wasted, waiting for the hoses to prime (larceny!), and the water is so hard, that it will leave your car with grossly visible water stains. The first self-service car wash bay does not work, there is no sign that it is out of service, nor a cone, blocking the car wash bay; it looks like this bay has been out of service for a long time. 3 out of 4 vending machines in the vending machine room are marked Out of Service. In my opinion, the owner of the White River Car Wash, has an unwavering level of dedication to taking money from his/her customers, and not delivering the advertised product or service. I am told that The Station Car Wash, practically, next door to the White River Car Wash, is within a few weeks of opening. Unfortunately, the Upper Valley is robust in awful car washes, and very expensive car washes. Best you wait for rain to clean your car, and hope that The Station Car Wash will deliver a good product (at a reasonable price (unlike Lady Rich Express Car Wash in West Lebanon, NH), when it opens.

I paid $22 for a "deluxe" wash in WRJ last week and exited the machine with the same cat prints and…read morecoffee drip stains that were on the car when I went in. In addition, the undercarriage wash didn't work at all, the button for the $20 wash was broken, and the stoplight inside the machine did not turn on. I want my money back!

I came here with low expectations after reading the reviews, but my car was in dire need of a bath…read moreand hand-washing was not an option due to the freezing weather, so I went ahead and risked it for the biscuit. My only hope and expectation was that the wash would get all the salt and grime from the snowy weather from my undercarriage and sides of the car. I opted to join their wash club and purchased the "Buy 5 Get 1 Free" $15 car wash ($75 total.) Jake's seems to be the only place in the area that gets at least 50% good reviews, and I know I'm going to be getting my car rinsed off often, so why not? Let me tell you, I was impressed. Is it going to be spotless like you hand washed it yourself? No. Nothing beats a hand wash. Did it miss a few spots, like in nooks and crannies and oddly angled/covered areas? Yes. But Jake's Car Wash got 99.5% of all the salt, snow, and dirt off my car. Jake's did such a good job, that I took my BF's truck through today. His truck was grimier than my car, and it still did a great job of getting his truck clean. Jake's does a phenomenal job for the price. I'm willing to bet that those that complained about a poor wash probably looked at their car when they got home and saw some grime from driving on the road from Jake's to their home. My BF's truck was pretty much spotless when I left the car wash, but by the time I got home, I saw some dust and salt on the sides. And, yes, I'm from out of town, but I'm a highly satisfied customer and will be returning.

Fair prices, package deals and assistance Monday through Friday. The line moves quickly. No U-Haul…read moresection that I noticed.

This place has always been my go to spot to do laundry. Machines are easy to use especially if you…read moreuse coins. The establishment stays clean especially if the patrons clean up after themselves. There is a bathroom provided that also remains clean if users clean up after themselves. The best perk about the business are the hours , early morning until late evening . Plus, car wash and vacuum attached to building so one can tackle three chores at once . Respect the property and the property will be good to you !

Its pretty clean, depending on the recent customer's consideration to throw away dryer sheets, etc…read more Clean lovely bathroom! Machines occasionally out-of-order. The 2 times I lost money (due to stopping to add more clothes) the very nice owner leaves refund across the street at Jake's Store.

The touchless car wash is absolutely terrible. Not sure if there's something wrong with the machine…read moreor what, but it was basically like a light rain. And the dryer also barely did anything so the car was still soaked afterwards, looked terrible. Had some bugs on the front and they are all still there. I paid for the most expensive option too, and it still sucked, definitely don't recommend.

I had an issue with my vehicle and upon meeting with the owner Mike, he completely took care of…read moreeverything and more! I couldn't have asked for a better experience. He took amazing responsibility for his location, and took the time to explain with great knowledge everything to my husband and I. I will continue to bring my car here at the touchless wash for sure.. Thank you

This place has Great service! There were no lines for gas like other places! love the car washread more