I highly recommend Liberty Auto in Fair Haven, VT. The used car I purchased (with the extended…read morewarranty) is clean, in great condition and was inspected with no issues found. The offered price was fair and within my price range. The staff were friendly, professional, responsive to all my questions and had excellent attention to detail. The paperwork was processed quickly and efficiently. I very much appreciate their professionalism and kind, knowledgeable service. The whole process could not have gone more smoothly. Many thanks to Liberty Auto for making the process so seamless and selling me a terrific car. - Cynthia

If I could mark this a ZERO stars I would. See my first review after we bought the car: Just wanted…read moreto WARN people we bought a car in October. I love the car but not all the problems we have had no willingness for anything to be done about it. The car did not get done over as promised. We were promised a tune-up before we took ownership and since we have had to do a tune-up already that obviously was a LIE. The car had many air fresheners in and come to find out there is mold growing under the carpets in the back because the sunroof drains are clogged and have been leaking for probably a year. Then there was the lovely salesperson who did nothing but LIE to us. We told him what we could afford he told us what payment would be guaranteed and we are paying $ 300.00 more than we discussed. We had to go back 3 times to complete the paperwork. he let us take the car without the paperwork signed as he didn't even know how to work the computer he asked me to help him and I don't work there. he also added a $4000.00 warranty that was never discussed with us and is useless. When I emailed him about all this he did not acknowledge anything I just asked me the third time we had to go in to get the paperwork signed he asked me if I was still mad. I guess that is what you get when you hire a drunk who passes out on the couch in the showroom. I have reached out a few more times to Liberty and obviously, they don't care about their customers or repeat business. I had heard very good things about Liberty but that was not our experience. To present time: 03/06/2024: Our water pump went and for people that do not know it is in the middle of the engine of a 2017 Ford Explorer. That useless warranty that Liberty sold us with the lies they tell you that the bank requires it was just that useless and the bank does not require it as we checked. It is a drivetrain warranty so our water pump that is in the middle of the engine should have been covered but guess what it was not. Conveniently everything else in the motor was named but that. So pretty sure Liberty gets a kickback for lying and selling these to customers and when it can be used for repairs the item that needs to be covered just falls off mysteriously and is not covered. The whole thing is a SCAM. My car was diagnosed by my trusted mechanic but due to the cost, we were trying to use the warranty that no one accepts it had to go into Liberty to have it looked at. We were quoted about $4000 to have it fixed at a dealership. If you want your car diagnosed correctly or fixed correctly THIS is not the place. Chris Murray has to be one of the most incompetent mechanics around not to mention super rude. He insisted my mechanic who is one of the best in Rutland was wrong and it was my freeze plug. I had to have my mechanic call him to tell him he was absolutely incorrect. He still said it was my freeze plug which at that point I ended up calling him an idiot and hung up on him as there was not enough time in the day to deal with that type of stupidity. So needless to say the warranty covered nothing and we paid out of pocket for our trusted mechanic who was able to fix it for half the price and fixed it correctly. If you are going to have a head mechanic please make sure he knows what he is doing and did not get his auto experience out of a cracker jack box. As for management, they are just as useless. All the issues we had with this purchase they have never reached out to try and fix anything except a response to my Google review. I did reach out when we were having all our issues in the beginning just with no response. People are going to use who they want I understand that. Just hoping my review can save someone the headache that we have been subjected to by Liberty Auto

Bought a car from them and brakes seemed soft so took it straight to my mechanic and it has rigged…read morebrake lines and a hole in the gas tank. Contacted dealer and they said it was because I filled the tank. They won't exchange the car and/or refund money. Don't just walk away from them...run!!!!!!!!!

Hope these people don't sell cars like they sell things on craigslist…read more.. Left Messages a few times then finally got through and made an agreement drove down a couple days later to pick up the item and it was gone they never called me to tell me it was sold Waste of time

Rick Curtis and his son Ryan are top notch. My first truck ever was bought from Rick in the early…read more90s when he was a salesman for a local dealership. Since then, he has established his own quality auto sales business in Pittsford along Rt 7 just outside of Rutland. I am a repeat customer because Rick sells quality used cars fairly priced. He is honest, upfront and cares to go the extra mile to make sure your purchase is stress free. Thank you so much for taking care of me and my family over the years Rick and Ryan.

We have been bringing our vehicles to Pittsford Auto for years. We referred all of our friends and…read morefamily there as well. They take good care of our vehicles and the turnaround time is great. They are good honest mechanics. Pittsford Auto also supports and gives back to the community.

I am newly retired and new to New York, so I was quite anxious when my car started making ominous…read morenoises. Craig was very helpful and honest. The work on my car was done well and quickly. I would highly recommend Pittsford Automotive Center.

They were men of their word. ESPECIALLY JOHN THE SALESAM WAS GREAT. MATTHEW ASSISTED ME WHEN John…read morewasn't there. Matthew was awesome. Then, I went to pick up my new vehicle and met Jodi the service manager. I had asked him if they could service my Caddy and he said it would be ready by end of day. I give John 5 STARS AND Matthew 5 start and Jodi 5 stars in the service department. This adds up to a 15 star review

Bought a pick up. It had some issues. They were determined to make the corrections and they did…read morejust that. They stand behind what they sell and ensure I was satisfied.

Just like Kim W....We had a verbal argument and then things changed when it was time to sign the…read morepaperwork! V.A.D.A can help. Whether or not you think you may have a complaint V.A,D.A will help you. V.A.D.A! Contact them and they will let you know if you have a solid complaint! It just takes one E-Mail to V.A.D.A V.A.D.A just saved me $3,994 plus the interest rate being charged to my car loan!

I purchased a 2020 Honda Odyssey from Honda of Rutland less than two months ago, and I soon…read morediscovered a serious water leakage problem in the trunk. At the time of sale, there was no disclosure of this issue. When I called the service center to schedule an inspection a fix it.I was never told that I would have to pay an inspection fee. After driving nearly two hours with my two young children and taking time off work, I was told on arrival that I must pay and might not be reimbursed. When I tried to seek help from the general manager, he coldly told me I was "not qualified" to speak with him. The subordinate manager(sales manager )refused to even sit down and insisted I stand at the front desk to talk. Their rude and dismissive attitude was shocking. They showed one face when selling the car, but the moment a problem came up, they revealed another -- cold, unhelpful, and disrespectful. We are easygoing customers who only wanted the leak to be fixed, yet we were treated with indifference. Very disappointing experience. Be very cautious if you choose to buy a car here.

Like any other car dealer, unfortunately servicing cars is expensive…read more I tried to get my car yearly inspection done and now according to them before it could be inspected I need to spend thousands of dollars to make it happen. So my car, that is in excellent conditions needs to have all new pads (could be, but as of today my brakes are still working properly) but also the 4 brake system needs to be replaced? I know and understand car mechanics, I could change the brake pads only without the rotors. Rotors could be rectified at 1/4 of the price. I believe that's not a good practice for car dealerships. Unfortunately, Oliver Subaru is like the rest of the car dealers. That's abuse! The people are nice at Oliver. It's not their fault.

I've been using Oliver Subaru for a while on my 2033 Outback. At this point for oil changes and…read moretire rotations. My wiper blades just wore out. I was in Rutland running errands and thought to swing by without an appointment. The service tech who greeted me had me pick up replacement blades from the parts department and put them on for me. I was out of there in 15 minutes.

The pre buying experience was very good, responsive and prepared when we drove 2 hours to buy the…read morecar. The unfortunate and frustrating part of the car buying experience was trying to get the car registered and insured. We had to call and prompt the sales person, sales manager and dealership manager to get the appropriate paperwork. No one seemed clear on the process. The sales person did drive the paperwork down to us, however, we received at 3pm on the last day we could register the car. We couldn't drive our new car for a week due to the lack of understanding nd follow through on their end. What started off s a good experience, unfortunately ended very poorly. We won't be returning.

From the owner: McGee Mazda Claremont, located at 114 Charlestown Road, stands out as a premier automotive…read moredestination since its opening in April 2022. What sets us apart is our commitment to providing an exceptional car-buying experience with a focus on transparency and convenience. Our brand-new state-of-the-art facility is designed with our customers in mind, ensuring a comfortable and welcoming atmosphere. One of our unique offerings is the FlexBuy program, allowing customers to build their deals online at their own pace, ensuring a personalized experience. We also provide home delivery for your vehicle, bringing the dealership to your doorstep. Our rental car service during vehicle maintenance ensures you're never left without transportation. At McGee Mazda Claremont, we pride ourselves on our knowledgeable staff who are dedicated to delivering outstanding customer service. Whether you're shopping for a new vehicle, seeking maintenance, or exploring our wide range of parts and accessories, we’re here to meet all your automotive needs. Experience the McGee difference today!